The S5 lease thread

[TomScrut]

simonwhite2000 said:

A few people asked for me to post about the process of my stolen S5 in terms of dealing with the insurance and VWFS. Well Audi issued LV Insurance with a settlement figure and LV have paid the amount requested. My LV policy did have a clause that would replace the car within the first 12 months but given its a lease they cant do that. This might be why however they settled the amount requested with no push back.
From now two outcomes are possible - either my agreement with Audi is terminated and I start again with a new lease (have a Cupra 300 or Golf GTI lined up) OR Audi put me in another S5 and I continue for the remaining 18 months at my current payment.
Audi want the latter - or at least thats what they are telling me - which makes sense as they now have the full value of the vehicle back and can put me in another S5 and continue to collect my payments. Every Monday a stock list is refreshed of the cars within Audi UK and they will use this list to find a coupe in blue with as close to the options and spec I had as possible.
If this turns out to be not possible then my agreement simply ends. There is nothing more to pay - the insurance have effectively covered everything.
All this has been sorted within two weeks of the car being stolen.

And did you need to make use of GAP? I have yet to see evidence of needing GAP on it from what I could tell in the other thread the car is always worth more than settlement. So you wont need a new agreement just get a new car and keep paying what you were before? Also have you been able to get your plate off it?

[simonwhite2000]

TomScrut said:

simonwhite2000 said:

A few people asked for me to post about the process of my stolen S5 in terms of dealing with the insurance and VWFS. Well Audi issued LV Insurance with a settlement figure and LV have paid the amount requested. My LV policy did have a clause that would replace the car within the first 12 months but given its a lease they cant do that. This might be why however they settled the amount requested with no push back.
From now two outcomes are possible - either my agreement with Audi is terminated and I start again with a new lease (have a Cupra 300 or Golf GTI lined up) OR Audi put me in another S5 and I continue for the remaining 18 months at my current payment.
Audi want the latter - or at least thats what they are telling me - which makes sense as they now have the full value of the vehicle back and can put me in another S5 and continue to collect my payments. Every Monday a stock list is refreshed of the cars within Audi UK and they will use this list to find a coupe in blue with as close to the options and spec I had as possible.
If this turns out to be not possible then my agreement simply ends. There is nothing more to pay - the insurance have effectively covered everything.
All this has been sorted within two weeks of the car being stolen.

And did you need to make use of GAP? I have yet to see evidence of needing GAP on it from what I could tell in the other thread the car is always worth more than settlement. So you wont need a new agreement just get a new car and keep paying what you were before? Also have you been able to get your plate off it?

In this instance I did not need to bring in my GAP insurance my normal insurance covered the full amount. Insurance have already sent me a letter stating they have no interest in my plate (something you always need to ask for if your car is written off with your private plate on it) but DVLA rules mean I can't put it back on a ca for 12 months.
If Audi can source a near identical car from their stock they will put me in it for the same monthly. If a close match can't be found my agreement ends fully paid by the normal insurance.

[cv3hd]

Am counting down the weeks till my new SB will be delivered on Sept 1st

However...does anyone have any prior experience of buying a car from VWFS at the end of a contract hire agreement? My other half has a SQ5 and her dad wants to buy it at the end of the lease...

I would have assumed they would be fairly keen as it avoids having to put it in to auction?

[simonwhite2000]

cv3hd said:

Am counting down the weeks till my new SB will be delivered on Sept 1st

However...does anyone have any prior experience of buying a car from VWFS at the end of a contract hire agreement? My other half has a SQ5 and her dad wants to buy it at the end of the lease...

I would have assumed they would be fairly keen as it avoids having to put it in to auction?

When I leased my golf r they sent me a letter offering a price to friends and family. Was a fair price too

[Darren-b]

simonwhite2000 said:

In this instance I did not need to bring in my GAP insurance my normal insurance covered the full amount. Insurance have already sent me a letter stating they have no interest in my plate (something you always need to ask for if your car is written off with your private plate on it) but DVLA rules mean I can't put it back on a ca for 12 months.
If Audi can source a near identical car from their stock they will put me in it for the same monthly. If a close match can't be found my agreement ends fully paid by the normal insurance.

Hi mate what happens to your initial payment - you are out of pocket there if the agreement ends?

[TomScrut]

simonwhite2000 said:

In this instance I did not need to bring in my GAP insurance my normal insurance covered the full amount. Insurance have already sent me a letter stating they have no interest in my plate (something you always need to ask for if your car is written off with your private plate on it) but DVLA rules mean I can't put it back on a ca for 12 months.
If Audi can source a near identical car from their stock they will put me in it for the same monthly. If a close match can't be found my agreement ends fully paid by the normal insurance.

I suppose you can't complain about that as long as you get your plate back; I had read sometimes its a nightmare actually getting it off the lost car as such, wouldn't bother me not being able to use it for 12 months as long as I was going to be able to use it again!

Is the "close match" dependent on yourself or them (or both?), i.e. would you take a different colour and/or are you going to be really anal about spec such as tinted glass, which I could understand since its what you are/were paying for. But OTOH is it worth it to them giving you one with the same spec as yours with one or two more toys on? My thoughts are that its fairly unlikely they will have one with as minimal spec as what could be deemed viable on a lease, normally stock/demo cars are loaded! (Pray for the sport diff hahaha)

My B8 S4 was about the only stock car I have seen that had minimal options on it and it still had 19" wheels, supersports seats, bluetooth and B&O. But was to be replaced in the showroom with one with £10k of kit on it.

[simonwhite2000]

Darren-b said:

simonwhite2000 said:

In this instance I did not need to bring in my GAP insurance my normal insurance covered the full amount. Insurance have already sent me a letter stating they have no interest in my plate (something you always need to ask for if your car is written off with your private plate on it) but DVLA rules mean I can't put it back on a ca for 12 months.
If Audi can source a near identical car from their stock they will put me in it for the same monthly. If a close match can't be found my agreement ends fully paid by the normal insurance.

Hi mate what happens to your initial payment - you are out of pocket there if the agreement ends?

Yeah mate - the initial payment is down the pan

[simonwhite2000]

TomScrut said:

simonwhite2000 said:

In this instance I did not need to bring in my GAP insurance my normal insurance covered the full amount. Insurance have already sent me a letter stating they have no interest in my plate (something you always need to ask for if your car is written off with your private plate on it) but DVLA rules mean I can't put it back on a ca for 12 months.
If Audi can source a near identical car from their stock they will put me in it for the same monthly. If a close match can't be found my agreement ends fully paid by the normal insurance.

I suppose you can't complain about that as long as you get your plate back; I had read sometimes its a nightmare actually getting it off the lost car as such, wouldn't bother me not being able to use it for 12 months as long as I was going to be able to use it again!

Is the "close match" dependent on yourself or them (or both?), i.e. would you take a different colour and/or are you going to be really anal about spec such as tinted glass, which I could understand since its what you are/were paying for. But OTOH is it worth it to them giving you one with the same spec as yours with one or two more toys on? My thoughts are that its fairly unlikely they will have one with as minimal spec as what could be deemed viable on a lease, normally stock/demo cars are loaded! (Pray for the sport diff hahaha)

My B8 S4 was about the only stock car I have seen that had minimal options on it and it still had 19" wheels, supersports seats, bluetooth and B&O. But was to be replaced in the showroom with one with £10k of kit on it.

So I dont have exact details as yet until the insurance payment is fully processed at the VWFS end. Once thats done they can begin looking.
All I know about the process so far is a stock list is issued each Monday and using this list someone from VW total loss team will begin calling dealerships trying to get a 'like for like' car. Your right in saying the exact spec is unlikely to be out there but I am not sure what they will do. Part of me was thinking it might be the cheapest Nav Blue coupe they have (Audi used site as a reference) but who knows.

It's not even a given - they will try but it may well not happen. I can just hope. Ill be honest if they can get me in a car im not too fussed about the spec.
It will take a few days for the insurance payment to be processed with them so they wont be looking until the stock list is issued again on Monday.

Currently I am getting the train and any novelty factor has quickly vanished - I cannot believe how many people can stink of BO at 07:00 in the morning. People must not shower.

[TomScrut]

simonwhite2000 said:

So I dont have exact details as yet until the insurance payment is fully processed at the VWFS end. Once thats done they can begin looking.
All I know about the process so far is a stock list is issued each Monday and using this list someone from VW total loss team will begin calling dealerships trying to get a 'like for like' car. Your right in saying the exact spec is unlikely to be out there but I am not sure what they will do. Part of me was thinking it might be the cheapest Nav Blue coupe they have (Audi used site as a reference) but who knows.

It's not even a given - they will try but it may well not happen. I can just hope. Ill be honest if they can get me in a car im not too fussed about the spec.
It will take a few days for the insurance payment to be processed with them so they wont be looking until the stock list is issued again on Monday.

Currently I am getting the train and any novelty factor has quickly vanished - I cannot believe how many people can stink of BO at 07:00 in the morning. People must not shower.

Thanks, sorry for asking questions but it is interesting even if its something I hope I never have to go through.

I don't miss commuting on the tube when I was at uni, driving is a lot better!

[IJB1959]

simonwhite2000 said:

Yeah mate - the initial payment is down the pan

Does your GAP not cover that???

[dufflecoat]

What are the implications of the S5 engines been put on stop? Can we expect a recall?

[TomScrut]

IJB1959 said:

simonwhite2000 said:

Yeah mate - the initial payment is down the pan

Does your GAP not cover that???

Not if you don't opt for it when taking out GAP. By default GAP only covers whats left to pay on the car not what the car cost you to begin with.

[TomScrut]

dufflecoat said:

What are the implications of the S5 engines been put on stop? Can we expect a recall?

I suppose we wont even know until we actually know the reasons behind them being on stop. The Autocar article on it was very vague IIRC, inferring that they wanted to do something with the emissions from a legal perspective but not saying if there were any legal issues with existing engines.

[IJB1959]

TomScrut said:

Not if you don't opt for it when taking out GAP. By default GAP only covers whats left to pay on the car not what the car cost you to begin with.

Oh OK, my quote covered the deposit as well without even asking for it. (They did ask what the deposit was initially though).

Edited by IJB1959 on Tuesday 18th July 09:49

[IJB1959]

TomScrut said:

I suppose we wont even know until we actually know the reasons behind them being on stop. The Autocar article on it was very vague IIRC, inferring that they wanted to do something with the emissions from a legal perspective but not saying if there were any legal issues with existing engines.

If it's nothing majorly mechanical and more of a software issue, I suppose we can expect a free update during the first service then?

[TomScrut]

IJB1959 said:

If it's nothing majorly mechanical and more of a software issue, I suppose we can expect a free update during the first service then?

I hope its optional. The Autocar article says the following:

Audi has decided on a stricter interpretation of tolerances of the regulations for measuring CO2 emissions applicable in the EU,” said an Audi spokesperson. “This may lead to adjusted CO2 figures for some Audi models.”

The spokesperson said the changes to the S4 (above) and S5 were being implemented to improve “comfort and spontaneity” and “may lead to a moderate increase in fuel consumption”.

(tried putting that in italics but it didnt seem to work :/)

That to me says we would end up with worse mpg to improve emissions but nothing to be gained for us, and they just put the "comfort and spontaneity" in there to make us want to get it done rather than kick off about getting it imposed on us.

https://www.autocar.co.uk/car-news/new-cars/audi-s...

Edited by TomScrut on Tuesday 18th July 10:56

[simonwhite2000]

Sent to me from a lease contact...

A stop-sale order has been issued by the German government.

Petrol variants of Audi’s popular A4 and A5 models have been removed from sale across Europe as the firm seeks to get them retested using official fuel economy tests.
Software updates made to the 3.0-litre TFSI V6 engine used in the S4 and S5 models means they’re now thirstier than before – and Audi could be in trouble with EU regulators if it markets these cars without putting them through the official New European Driving Cycle (NEDC) test first.
A mild-hybrid system has been added to the 2.0-litre petrol, meaning this too has to be retested. Reports suggest that – although most manufacturers suggest this reduces fuel consumption – Audi has said the 12-volt system will actually make its A4 and A5 slightly heavier on fuel.

A stop-sale order was issued by the German government, reports Motoring, and affects sales within all European Union countries. This is believed to include the UK – We are awaiting confirmation from Audi UK as to whether this is the case. Sales will be halted for four to six weeks until the affected cars can be retested for fuel economy and emissions.
Audi is still suffering in the wake of the Dieselgate emissions scandal, so leaving it without petrol derivatives of two of its most popular models for nearly two months could hit sales hard

[IJB1959]

TomScrut said:

I hope its optional. The Autocar article says the following:

Audi has decided on a stricter interpretation of tolerances of the regulations for measuring CO2 emissions applicable in the EU,” said an Audi spokesperson. “This may lead to adjusted CO2 figures for some Audi models.”

The spokesperson said the changes to the S4 (above) and S5 were being implemented to improve “comfort and spontaneity” and “may lead to a moderate increase in fuel consumption”.

(tried putting that in italics but it didnt seem to work :/)

That to me says we would end up with worse mpg to improve emissions but nothing to be gained for us, and they just put the "comfort and spontaneity" in there to make us want to get it done rather than kick off about getting it imposed on us.

https://www.autocar.co.uk/car-news/new-cars/audi-s...

Edited by TomScrut on Tuesday 18th July 10:56

Well I think this needs discussing with the Audi dealer before any service is carried out then just in case. I definitely DON'T want any update that increases the fuel consumption for sure (& just to appease EU emission regulations), even if it improves 'comfort & spontaneity' as alleged. If Audi insist it has to be done, then I will just go to an Audi service approved garage instead.

[TomScrut]

IJB1959 said:

TomScrut said:

I hope its optional. The Autocar article says the following:

Audi has decided on a stricter interpretation of tolerances of the regulations for measuring CO2 emissions applicable in the EU,” said an Audi spokesperson. “This may lead to adjusted CO2 figures for some Audi models.”

The spokesperson said the changes to the S4 (above) and S5 were being implemented to improve “comfort and spontaneity” and “may lead to a moderate increase in fuel consumption”.

(tried putting that in italics but it didnt seem to work :/)

That to me says we would end up with worse mpg to improve emissions but nothing to be gained for us, and they just put the "comfort and spontaneity" in there to make us want to get it done rather than kick off about getting it imposed on us.

https://www.autocar.co.uk/car-news/new-cars/audi-s...

Edited by TomScrut on Tuesday 18th July 10:56

Well I think this needs discussing with the Audi dealer before any service is carried out then just in case. I definitely DON'T want any update that increases the fuel consumption for sure (& just to appease EU emission regulations), even if it improves 'comfort & spontaneity' as alleged. If Audi insist it has to be done, then I will just go to an Audi service approved garage instead.

Mine won't need servicing until about 6 months left so not too fussed IF it does actually make an improvement. But if its just for the bureaucrats then no ta!

[Stephen-25tl4]

How's everyone getting on with their outstanding orders?

I placed an order for a SB S5 on 29 April and I still don't have an estimated build date. The online tracker doesn't yet recognise my order number. Gone back to dealer to ask but wanted to see what everyone else's current experiences are.