Replacement Evoque speaker cover - HOW MUCH??
Discussion
The other morning I noticed a cracked rear door speaker in Mrs AD's Evoque. I'm pretty sure this was caused by shutting the door on a suitcase lying on the back seat with its wheely wheels facing the door. No bother, thinks I. Can't be more than £20 or so to get a replacement and snap it in.
As you can see by the photo below the flimsy plastic speaker cover is a simple snap-in affair. £50 max at a main dealer I would have thought,
So I googled “Evoque+Speaker+Grille+Replacement”.
And was horrified to come across this story in AutoExpress:
http://www.carbuyer.co.uk/news/152965/watchdog-mas...
“Evoque owner shocked at huge repair bill after book cracks speaker cover on baby Range Rover
Cars can fall victim to a number of bizarre problems, but it’s not every day a rogue book causes over £900 worth of damage to a brand new Land Rover. Janet Richardson, from Sidcup, Kent, was carrying a set of used books in her Range RoverEvoque when one hit and cracked the passenger-side speaker cover. “My car was just three months old at this point. I decided to take it into my local dealership Beadles Land Rover in Sidcup to have the cover replaced,” Janet said. Much to her surprise, the dealer told Janet it couldn’t just replace the cover, but would have to replace much of the door panel, too. The speaker, according to Land Rover, is an integral part of the door panel, and cannot be replaced on its own. “I was told the parts alone would set me back £690, plus labour and VAT – Land Rover wanted £906 for the entire job,” she told Auto Express”
That is beyond nuts. So I Tweeted Land Rover customer services. After a bucket of bulls
t about 'can't communicate with you because you are not the owner (it's a leased car)" I finally got this response:
“I have spoken to an approved Land Rover retailer who have advised that the whole door card would need to be replaced and unfortunately we are unable to order just the cover that fits over the speaker. If you require any further assistance please do not hesitate to contact me. Thanks, Stacie - Land Rover UK”.
Are they serious? Are they actually suggesting that the doors and speakers are fabricated as a single unit? And that a circle is not cut to receive the supply of Meridien speakers, and speaker furniture? To be clear: We are not talking about replacing the actual speaker or any wiring. Merely snapping in a new cover. Requiring a new door interior is akin to replacing an entire dashboard and fascia because a switch has broken. Or chucking out a laptop because one of the keys has come loose. There is clearly some major fobbing off going on here.
Any suggestions on how to proceed (outside the usual BBC Watchdog and writing to JLR MD) gratefully received.
I'd rather not have to superglue on a non-matching cover.
As you can see by the photo below the flimsy plastic speaker cover is a simple snap-in affair. £50 max at a main dealer I would have thought,
So I googled “Evoque+Speaker+Grille+Replacement”.
And was horrified to come across this story in AutoExpress:
http://www.carbuyer.co.uk/news/152965/watchdog-mas...
“Evoque owner shocked at huge repair bill after book cracks speaker cover on baby Range Rover
Cars can fall victim to a number of bizarre problems, but it’s not every day a rogue book causes over £900 worth of damage to a brand new Land Rover. Janet Richardson, from Sidcup, Kent, was carrying a set of used books in her Range RoverEvoque when one hit and cracked the passenger-side speaker cover. “My car was just three months old at this point. I decided to take it into my local dealership Beadles Land Rover in Sidcup to have the cover replaced,” Janet said. Much to her surprise, the dealer told Janet it couldn’t just replace the cover, but would have to replace much of the door panel, too. The speaker, according to Land Rover, is an integral part of the door panel, and cannot be replaced on its own. “I was told the parts alone would set me back £690, plus labour and VAT – Land Rover wanted £906 for the entire job,” she told Auto Express”
That is beyond nuts. So I Tweeted Land Rover customer services. After a bucket of bulls
t about 'can't communicate with you because you are not the owner (it's a leased car)" I finally got this response:“I have spoken to an approved Land Rover retailer who have advised that the whole door card would need to be replaced and unfortunately we are unable to order just the cover that fits over the speaker. If you require any further assistance please do not hesitate to contact me. Thanks, Stacie - Land Rover UK”.
Are they serious? Are they actually suggesting that the doors and speakers are fabricated as a single unit? And that a circle is not cut to receive the supply of Meridien speakers, and speaker furniture? To be clear: We are not talking about replacing the actual speaker or any wiring. Merely snapping in a new cover. Requiring a new door interior is akin to replacing an entire dashboard and fascia because a switch has broken. Or chucking out a laptop because one of the keys has come loose. There is clearly some major fobbing off going on here.
Any suggestions on how to proceed (outside the usual BBC Watchdog and writing to JLR MD) gratefully received.
I'd rather not have to superglue on a non-matching cover.
Edited by audidoody on Friday 15th September 20:08
JLR sure know how to pi$$ people off. It's beyond comprehension looking at that cover that they charge that sort of money. Looking at your picture it's does not look very integral to me.
Suggestion, is it worth contacting Meriden to see if they can send you a cover, or have JLR got that avenue covered.
Suggestion, is it worth contacting Meriden to see if they can send you a cover, or have JLR got that avenue covered.
Edited by hilly10 on Saturday 16th September 14:29
T350 Al said:
You'd think ebay was the first port of call for these people..T350 Al said:
Thanks for that.I've already sourced a couple of 5" speaker covers off eBay. £4.50 each
Job not necessarily jobbed
I'm not inclined to spend £50 plus shipping just for a bloody plastic speaker grille.
Apart from which the speaker cover on this card is different to the Meridian setup in our car.
It shouldn't require an entire salvaged door to source a part JLR should supply for a couple of quid.
I'm more pissed off with JLR's claim that the covert is an "integral part of the door panel" and "part of the speaker system" is pure b
ks.Edited by audidoody on Sunday 17th September 18:56
T350 Al said:
Is the figure Janet from Sidcup quoted accurate?As in that it mentions £690 +vat for parts and you would imagine the door card would be the largest part of that. So why would a scrappy price it online so low at £50 inc Vat and shipping.
OP- have you called your local dealer to find out price for a new one? As the numbers makes no sense to me.
Edited by hyphen on Sunday 17th September 22:03
So, I've only now gone and bust a speaker cover.....or one of the kids has!
Only had the car a week. I'm really struggling to track down the correct replacement part. Understanding Ranger Rover want me to buy a new door card, but some folks on here seem to have been able to buy the cover and replace them on their own.
I have searched everywhere and can't find them, can anyone help?
Only had the car a week. I'm really struggling to track down the correct replacement part. Understanding Ranger Rover want me to buy a new door card, but some folks on here seem to have been able to buy the cover and replace them on their own.
I have searched everywhere and can't find them, can anyone help?
VincentMooney said:
So, I've only now gone and bust a speaker cover.....or one of the kids has!
Only had the car a week. I'm really struggling to track down the correct replacement part. Understanding Ranger Rover want me to buy a new door card, but some folks on here seem to have been able to buy the cover and replace them on their own.
I have searched everywhere and can't find them, can anyone help?
These? Only had the car a week. I'm really struggling to track down the correct replacement part. Understanding Ranger Rover want me to buy a new door card, but some folks on here seem to have been able to buy the cover and replace them on their own.
I have searched everywhere and can't find them, can anyone help?
https://www.ebay.co.uk/itm/Range-Rover-Land-Rover-...
Or this?
https://www.ebay.co.uk/itm/Land-Rover-RR-Evoque-L5...
IroningMan said:
I wonder, occasionally, if the people who like to buy premium car parts on eBay from sellers in Eastern Europe ever reflect on the numbers of premium cars stolen in the UK and shipped overseas to be broken for parts.
Personally No, I don't anyway, because if companies like Land Rover charge £700 for a speaker cover it's no wonder people steal cars and send them to Eastern Europe to be broken.Strudul said:
VincentMooney said:
So, I've only now gone and bust a speaker cover.....or one of the kids has!
Only had the car a week. I'm really struggling to track down the correct replacement part. Understanding Ranger Rover want me to buy a new door card, but some folks on here seem to have been able to buy the cover and replace them on their own.
I have searched everywhere and can't find them, can anyone help?
These? Only had the car a week. I'm really struggling to track down the correct replacement part. Understanding Ranger Rover want me to buy a new door card, but some folks on here seem to have been able to buy the cover and replace them on their own.
I have searched everywhere and can't find them, can anyone help?
https://www.ebay.co.uk/itm/Range-Rover-Land-Rover-...
Or this?
https://www.ebay.co.uk/itm/Land-Rover-RR-Evoque-L5...
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