Disco 4 crank snap warranty

Disco 4 crank snap warranty

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Discussion

eltax91

9,842 posts

205 months

Sunday 1st December 2019
quotequote all
I just dig through the detailed t’s and c’s of the motoreasy cover, there’s a sliding scale of contribution to parts depending on age/ mileage. At the top level of you are over 90k miles (or 9 years) then ME will pay all labour but only 50% of parts.

In the case of the crank/ turbo failure that’s likely to be hefty costs.

Those that have cover, is that correct? Or am
I missing something?

A.J.M

7,893 posts

185 months

Monday 2nd December 2019
quotequote all
Gearbox oil should be changed every 50-75k.
I would get the box serviced to make it happy and healthy.

Rugbyman

1,625 posts

202 months

Monday 2nd December 2019
quotequote all
eltax91 said:
I just dig through the detailed t’s and c’s of the motoreasy cover, there’s a sliding scale of contribution to parts depending on age/ mileage. At the top level of you are over 90k miles (or 9 years) then ME will pay all labour but only 50% of parts.

In the case of the crank/ turbo failure that’s likely to be hefty costs.

Those that have cover, is that correct? Or am
I missing something?
My cover is for ZERO contributions from me but you have to ask for them to change it - it made hardly any difference to the quote

miniman

Original Poster:

24,824 posts

261 months

Monday 2nd December 2019
quotequote all
Rugbyman said:
eltax91 said:
I just dig through the detailed t’s and c’s of the motoreasy cover, there’s a sliding scale of contribution to parts depending on age/ mileage. At the top level of you are over 90k miles (or 9 years) then ME will pay all labour but only 50% of parts.

In the case of the crank/ turbo failure that’s likely to be hefty costs.

Those that have cover, is that correct? Or am
I missing something?
My cover is for ZERO contributions from me but you have to ask for them to change it - it made hardly any difference to the quote
Mine was 60% but they have said they will change it to zero today.

eltax91

9,842 posts

205 months

Monday 2nd December 2019
quotequote all
Thanks chaps

Just for fair comparison, are you on Plan A, B or C with them? My offer came through at £74 p/m for plan C, which i think won't cover the turbo's, i'm just on hold now to talk to someone about options.

ETA: All buttoned up. 3 years cover, £1034. Plan B so covers both the Turbo and Crank/ seal failure. They offer as standard 10 installments, if i was prepared to pay in full now (not in installments) they'd remove the contribution piece. The free check is booked for this Friday whereby the 90 day claim barrier is lifted.

All felt very easily (perhaps too easy!?) as with all these things, proof of the pudding is in the eating, but hope i never have to claim!

Edited by eltax91 on Monday 2nd December 16:07

Rugbyman

1,625 posts

202 months

Wednesday 4th December 2019
quotequote all
eltax91 said:
Thanks chaps

Just for fair comparison, are you on Plan A, B or C with them? My offer came through at £74 p/m for plan C, which i think won't cover the turbo's, i'm just on hold now to talk to someone about options.

ETA: All buttoned up. 3 years cover, £1034. Plan B so covers both the Turbo and Crank/ seal failure. They offer as standard 10 installments, if i was prepared to pay in full now (not in installments) they'd remove the contribution piece. The free check is booked for this Friday whereby the 90 day claim barrier is lifted.

All felt very easily (perhaps too easy!?) as with all these things, proof of the pudding is in the eating, but hope i never have to claim!

Edited by eltax91 on Monday 2nd December 16:07
I went for plan C at £65 per month, turbos covered

It was all very easy and great for peace of mind :-)

eltax91

9,842 posts

205 months

Wednesday 4th December 2019
quotequote all
Rugbyman said:
eltax91 said:
Thanks chaps

Just for fair comparison, are you on Plan A, B or C with them? My offer came through at £74 p/m for plan C, which i think won't cover the turbo's, i'm just on hold now to talk to someone about options.

ETA: All buttoned up. 3 years cover, £1034. Plan B so covers both the Turbo and Crank/ seal failure. They offer as standard 10 installments, if i was prepared to pay in full now (not in installments) they'd remove the contribution piece. The free check is booked for this Friday whereby the 90 day claim barrier is lifted.

All felt very easily (perhaps too easy!?) as with all these things, proof of the pudding is in the eating, but hope i never have to claim!

Edited by eltax91 on Monday 2nd December 16:07
I went for plan C at £65 per month, turbos covered

It was all very easy and great for peace of mind :-)
Interesting, when asking about the Turbo's, they said Plan C doesn't cover Turbo's, but plan B does....

I have also booked in the "free health check" in order to remove the 90 days no coverage restriction, they've sent me an appointment through, at Halfords Autocentre no less. biggrin

Fingers crossed it works out come claim time.

miniman

Original Poster:

24,824 posts

261 months

Monday 9th December 2019
quotequote all
Well that was short-lived. Engine went bang today - started ticking, then rattling, then clattering, then stopped. On its way back to dealer now. Don’t think I want the same garage repairing it as last time.

eltax91

9,842 posts

205 months

Monday 9th December 2019
quotequote all
miniman said:
Well that was short-lived. Engine went bang today - started ticking, then rattling, then clattering, then stopped. On its way back to dealer now. Don’t think I want the same garage repairing it as last time.
Oh no! Sorry to hear that. Hope the chaps at motoreasy play ball.

miniman

Original Poster:

24,824 posts

261 months

Monday 9th December 2019
quotequote all
eltax91 said:
Oh no! Sorry to hear that. Hope the chaps at motoreasy play ball.
It’s going nowhere near Motoreasy - just want my money back from the dealer who have already had one go at fixing it - don’t want it now.

eltax91

9,842 posts

205 months

Monday 9th December 2019
quotequote all
miniman said:
eltax91 said:
Oh no! Sorry to hear that. Hope the chaps at motoreasy play ball.
It’s going nowhere near Motoreasy - just want my money back from the dealer who have already had one go at fixing it - don’t want it now.
frown

Will you find another or has this killed the experience for you?

JBE68

246 posts

147 months

Monday 9th December 2019
quotequote all
My 2012 D4 with 87k miles has been relatively event free thankfully. But reading this prompted me to check the Motoreasy warranty and they are quoting £78.54 for the Plan B inc the crank.

miniman

Original Poster:

24,824 posts

261 months

Monday 9th December 2019
quotequote all
eltax91 said:
miniman said:
eltax91 said:
Oh no! Sorry to hear that. Hope the chaps at motoreasy play ball.
It’s going nowhere near Motoreasy - just want my money back from the dealer who have already had one go at fixing it - don’t want it now.
frown

Will you find another or has this killed the experience for you?
Still want one, just not sure I want this one now hehe

Will speak to Motoreasy tomorrow - if they will put a new engine in it then I might keep it. Just not convinced that it going back to the last place that fixed it is a good plan.

Rugbyman

1,625 posts

202 months

Tuesday 10th December 2019
quotequote all
Shirley if the 'repair' was carried out two months ago then its an issue of poor workmanship non ?
I assume the engine was repaired rather than replaced first time round ?

So sorry this has happened - really hope its sorted to your satisfaction

I think if it were me I would just reject the car ..... at the very least a new engine ( still not sure I would keep it )

Does anyone have any figures/numbers of these failures ?

Rugbyman

1,625 posts

202 months

Tuesday 10th December 2019
quotequote all
JBE68 said:
My 2012 D4 with 87k miles has been relatively event free thankfully. But reading this prompted me to check the Motoreasy warranty and they are quoting £78.54 for the Plan B inc the crank.
Get it done if only for peace of mind

miniman

Original Poster:

24,824 posts

261 months

Tuesday 10th December 2019
quotequote all
Rugbyman said:
Shirley if the 'repair' was carried out two months ago then its an issue of poor workmanship non ?
I assume the engine was repaired rather than replaced first time round ?

So sorry this has happened - really hope its sorted to your satisfaction

I think if it were me I would just reject the car ..... at the very least a new engine ( still not sure I would keep it )

Does anyone have any figures/numbers of these failures ?
It's back at the original repairer who look to be reputable LR specialist so we shall see.

eltax91

9,842 posts

205 months

Tuesday 10th December 2019
quotequote all
miniman said:
Rugbyman said:
Shirley if the 'repair' was carried out two months ago then its an issue of poor workmanship non ?
I assume the engine was repaired rather than replaced first time round ?

So sorry this has happened - really hope its sorted to your satisfaction

I think if it were me I would just reject the car ..... at the very least a new engine ( still not sure I would keep it )

Does anyone have any figures/numbers of these failures ?
It's back at the original repairer who look to be reputable LR specialist so we shall see.
The trader has sent it to said specialist? So they are not yet accepting a rejection? Or you’ve backed out for now?

Did you phone motoreasy in the end? Selfishly I’d really like to know how they respond, especially so close to policy inception (since we joined within a few days of each other), if mine goes bang tmr I don’t have a trader to return it to. hehe

miniman

Original Poster:

24,824 posts

261 months

Tuesday 10th December 2019
quotequote all
eltax91 said:
The trader has sent it to said specialist? So they are not yet accepting a rejection? Or you’ve backed out for now?

Did you phone motoreasy in the end? Selfishly I’d really like to know how they respond, especially so close to policy inception (since we joined within a few days of each other), if mine goes bang tmr I don’t have a trader to return it to. hehe
Trader has taken it to specialist. They have said that if it is diagnosed as crank they will refund me. I did phone Motoreasy - they said to pick up with the dealer initially as it was such a short time since purchase (which is fair) and that I should make sure I give them opportunity to respond. If the dealer declines to resolve it, they will pick up from there. However they did mention “very early in policy”.

A.J.M

7,893 posts

185 months

Wednesday 11th December 2019
quotequote all
Hope the engine wasn’t from NWS.

They have a reputation for supplying utter ste.

QS is a good one for getting a properly rebuilt engine from. Have seen a few people use them and be happy with the work done.

Rugbyman

1,625 posts

202 months

Monday 16th December 2019
quotequote all
Any news miniman ?