Brand New RR Sport P400e broken down already
Discussion
Robbo1969 said:
Heh heh! I knew a bloke, well it was his cousin’s gardener who saw a UFO one early morning.
Just for the record everyone, I finally collected my RR Sport P400e from Rybrook LR on Tuesday.
I daren’t say it, oh, ok then, it’s still working perfectly, no issues and the EV range is enough for the 12 mile round trip to work, which is why I bought it.
Right, just going to say my prayers, it’s time to drive to work! Beautiful car by the way!
Cheers all!
Glad to hear you have finally got it back but I would be bloody mad if it could not do 12 miles on battery power.Just for the record everyone, I finally collected my RR Sport P400e from Rybrook LR on Tuesday.
I daren’t say it, oh, ok then, it’s still working perfectly, no issues and the EV range is enough for the 12 mile round trip to work, which is why I bought it.
Right, just going to say my prayers, it’s time to drive to work! Beautiful car by the way!
Cheers all!
Robbo1969 said:
Hi all,
Just wanted to run this by you all.
After a 7 month wait, my new RR Sport P400e was delivered on the 20th of December, 2021.
On Friday the 7th of Jan, 2023 after just 400 miles, on the way home, a fault appeared on the dashboard “Gearbox fault”. Then it lost power and wouldn’t move another inch.
So far, it’s been at Rybrooks for 5 weeks, they say they are waiting to hear back from LR Technical.
Now, I’m expecting the usual, “oh, this wouldn’t happen to a Skoda” etc etc. BUT - anyone here had or heard of similar problems?
Also, can I ask for my money back, I’ve googled it and seems not “if the dealer tries to fix it bla bla….”
Anyway, typing this has already eased a bit of pain!
Any advice appreciated
Cheers all!
Guy
Coming late to this.Just wanted to run this by you all.
After a 7 month wait, my new RR Sport P400e was delivered on the 20th of December, 2021.
On Friday the 7th of Jan, 2023 after just 400 miles, on the way home, a fault appeared on the dashboard “Gearbox fault”. Then it lost power and wouldn’t move another inch.
So far, it’s been at Rybrooks for 5 weeks, they say they are waiting to hear back from LR Technical.
Now, I’m expecting the usual, “oh, this wouldn’t happen to a Skoda” etc etc. BUT - anyone here had or heard of similar problems?
Also, can I ask for my money back, I’ve googled it and seems not “if the dealer tries to fix it bla bla….”
Anyway, typing this has already eased a bit of pain!
Any advice appreciated
Cheers all!
Guy
Google Bath Tub curve.
What you got thier is early life failure, death in infancy. Usually caused by a production quality issue.
Google Poke Yoke, DFMEA, PFMEA. DFSS,
BASICALLY you've got the s
t that is lack of attention to detail in Design, And manufacturing. Because Jaguar and Land Rover are s
t. Note. My gloating is based on both companies failure to take me as a Graduate Engineer in 1989. Jaguar called me mediocre and Land Rover told me there was no such thing planned as the vehicle that became the disco.
Robbo1969 said:
Just for the record everyone, I finally collected my RR Sport P400e from Rybrook LR on Tuesday.
I daren’t say it, oh, ok then, it’s still working perfectly, no issues and the EV range is enough for the 12 mile round trip to work, which is why I bought it.
Right, just going to say my prayers, it’s time to drive to work! Beautiful car by the way!
Cheers all!
Any chance of an update?I daren’t say it, oh, ok then, it’s still working perfectly, no issues and the EV range is enough for the 12 mile round trip to work, which is why I bought it.
Right, just going to say my prayers, it’s time to drive to work! Beautiful car by the way!
Cheers all!
Hi Mad Monk,
Yes, everything has been fine ever since.
I’m guessing it was the fact that we didn’t have much fuel in the tank when the car broke down. The sensors are a bit too sensitive.
Why it took nearly 3 months for Land Rover to get it back to us was a mixture of the dealership only looking at it once a week and also only trying one test and then waiting another week for Land Rover Birmingham to get back with another suggestion.
In the end, I was given £500 towards a weekend away, so we went to Swinton Park, Masham (absolutely fabulous place, you’ll all love it)
I also managed to get a new Defender from Bradford Vertu to drive, very thirsty, but better than a little hire car.
Finally I got back another £1000 which was about 1 1/2 months repayments.
So all in all, a very long time in fixing the car, but a decent amount of money back.
Car itself is very nice, usually around 28 miles on EV, it’s very hilly around here. 2 litre engine is Very thirsty when you have to use it. Great acceleration but not a patch on my Porsche Taycan 4S that’s just arrived, phenomenal!
Cheers all!
Yes, everything has been fine ever since.
I’m guessing it was the fact that we didn’t have much fuel in the tank when the car broke down. The sensors are a bit too sensitive.
Why it took nearly 3 months for Land Rover to get it back to us was a mixture of the dealership only looking at it once a week and also only trying one test and then waiting another week for Land Rover Birmingham to get back with another suggestion.
In the end, I was given £500 towards a weekend away, so we went to Swinton Park, Masham (absolutely fabulous place, you’ll all love it)
I also managed to get a new Defender from Bradford Vertu to drive, very thirsty, but better than a little hire car.
Finally I got back another £1000 which was about 1 1/2 months repayments.
So all in all, a very long time in fixing the car, but a decent amount of money back.
Car itself is very nice, usually around 28 miles on EV, it’s very hilly around here. 2 litre engine is Very thirsty when you have to use it. Great acceleration but not a patch on my Porsche Taycan 4S that’s just arrived, phenomenal!
Cheers all!
Now on day eleven of ours being off the road in this episode of air-con / HV system failure news.
Garage called on Thursday to say it would be ready Saturday, then called yesterday to say it wasn’t…
Kudos to garage for at least keeping us informed - our service experience hasn’t always been this good.
Ultimately, a 2.5 year old car with 14k on the clock has now been off the road for over 2 of the 30 months we’ve had it, split over various breakdowns - all for the same problem, which neither Land Rover or their dealers are able to resolve.
Love the showroom appeal of the new L460 but I just don’t trust the brand anymore.
Garage called on Thursday to say it would be ready Saturday, then called yesterday to say it wasn’t…
Kudos to garage for at least keeping us informed - our service experience hasn’t always been this good.
Ultimately, a 2.5 year old car with 14k on the clock has now been off the road for over 2 of the 30 months we’ve had it, split over various breakdowns - all for the same problem, which neither Land Rover or their dealers are able to resolve.
Love the showroom appeal of the new L460 but I just don’t trust the brand anymore.
Porkupine said:
Have placed a provisional order for the new model RRS hybrid. This thread has not filled me with confidence!
Glad your issue is sorted OP and wish you may miles of reliable driving.
As do I.Glad your issue is sorted OP and wish you may miles of reliable driving.
Like everything in life, I will judge it when I take ownership and have my own experiences.
A real pity the OP has had a problematic one.
Its a bit like McLarens; lots of posts about how problematic they are; 4 years and 2 models in with no issues.
Just fantastic cars; as I anticipate the new RR to be when it finally turns up.
The Mad Monk said:
Robbo1969 said:
By the way, the big fix in the end was when LR technical told the dealer to put in a brand new PCM, job done.
Although as the whole car was brand new….!?
Any chance of an update?Although as the whole car was brand new….!?
Yes, not one issue with the RR Sport P400e since I got it back.
Just to remind everyone, the dealer was finally told to replace the PCM and that got rid of the error message and it’s been fine ever since.
I do make sure to always have at least a quarter of a tank full of petrol, as I was told the sensors are very sensitive! Makes sense to not run on fumes, even if you have got some EV charge left.
It’s a beautiful car and the hybrid was definitely worth getting for the smalll journey we do most days.
Cheers all!
Edited by Robbo1969 on Wednesday 7th September 10:54
Robbo1969 said:
Hi Mad Monk!
Yes, not one issue with the RR Sport P409e since I got it back.
Just to remind everyone, the dealer was finally told to replace the PCM and that got rid of the error message and it’s been fine ever since.
I do make sure to always have at least a quarter of a tank full of petrol, as I was told the sensors are very sensitive! Makes sense to not run on fumes, even if you have got some EV charge left.
It’s a beautiful car and the hybrid was definitely worth getting for the smalll journey we do most days.
Cheers all!
Thanks for the prompt response.Yes, not one issue with the RR Sport P409e since I got it back.
Just to remind everyone, the dealer was finally told to replace the PCM and that got rid of the error message and it’s been fine ever since.
I do make sure to always have at least a quarter of a tank full of petrol, as I was told the sensors are very sensitive! Makes sense to not run on fumes, even if you have got some EV charge left.
It’s a beautiful car and the hybrid was definitely worth getting for the smalll journey we do most days.
Cheers all!
Glad to hear it's ok now.
Ugh, just negotiatedwith the wife on a Defender P400 or an F-Pace as the next family car.
The "my JLR product just broke" threads in both forums are NOT making me feel smart!
especially as we have an old Lancruiser with 200k on it that just refuses to go wrong, and new lancruisers are unobtainium.
The "my JLR product just broke" threads in both forums are NOT making me feel smart!
especially as we have an old Lancruiser with 200k on it that just refuses to go wrong, and new lancruisers are unobtainium.
Wadeski said:
Ugh, just negotiatedwith the wife on a Defender P400 or an F-Pace as the next family car.
The "my JLR product just broke" threads in both forums are NOT making me feel smart!
especially as we have an old Lancruiser with 200k on it that just refuses to go wrong, and new lancruisers are unobtainium.
Same here! We put down a deposit a couple of weeks back on a Defender 130 D300 to replace the wife's trusty 19 year old 250k mile Landcruiser 100 series. We have waited so long for Toyota to bring in a replacement proper Landcruiser that time is now well up since there is still no sight of one coming to our shores.The "my JLR product just broke" threads in both forums are NOT making me feel smart!
especially as we have an old Lancruiser with 200k on it that just refuses to go wrong, and new lancruisers are unobtainium.
My FIL has had lots of LR products with no issues at all, although he replaces them every 2-3 years. We usually hold on to our vehicles for a long time, although I'm not sure going forward how wise this approach will be with the amount of electrical guff on these new cars and the quality of components used. Things just don't seem to be built to the same standards of longevity these days.
The Defender looks great, is well finished and is the only car that ticks all of our boxes to replace the LC, i.e. 7-8 seats, full size spare wheel and a decent size boot with the seats all up. Fingers crossed it will all be ok and glad the op's troubles are sorted now. I can't overstate just how disappointed I am with Toyota for failing to replace such an iconic vehicle. We did consider a Japanese import but the interior design is ghastly and parts/dealer back up post covid would likely be a minefield.
It'll be hard to part with the Landcruiser, part of me wants to keep it but having two big beasts on the drive isn't the wisest move, maybe it's time to embrace modern vehicle mentality of owning vehicles while in warranty. The potential costs to repair the Defender in 10 years time scare me. The Landcruiser has been maintained by the supplying main dealer regardless of cost and we know well and truly where we are with that. The Defender is a leap of faith based on the FIL's experience rather than the internet which often makes for scary reading. I too have had friends have issues with LR's although ultimately they are still driving them which must say something (about them or the brand
! Man I’m hooked to your RRS P400e story. I just bought one with 111k and covered with a lifetime guarantee (£1300) for all mechanical and electrical parts to any LR garage & Courtesy car too. Very clean history, clockwork serviced by LR.
I chose the lifetime guarantee for piece of mind after reading all of your troubles as challenges.
Car drives amazing so far, 2 months in..
Have I just wasted 25k?
I chose the lifetime guarantee for piece of mind after reading all of your troubles as challenges.
Car drives amazing so far, 2 months in..
Have I just wasted 25k?
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