Extended vs Select Extended Warranty

Extended vs Select Extended Warranty

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Discussion

Phateuk

Original Poster:

751 posts

137 months

Thursday 23rd March 2023
quotequote all
Hi Guys, After a little advice regarding extending the warranty on my approved used purchased 2016 L405 3.0TD coming up to 1 year ago now.

I've never extended any warranty on AUC purchases in the past but all the horror stories of LR reliability and costs have me swaying towards extending this.

Extended warranty: £1584
Select Extended: £926

I feel the full cover is a bit steep, however fearing going for the "select" option and any issues I have will fall outside of the very specific list of covered components (they're in it for profit afterall!). I'm no mechanic so unsure of the meaning of a lot of the specific items covered. Could anyone here provide some insight on how "covered" i'd be under common failures please? smile

I'm happy to actually pay for repairs that are expected but it's the "engine blew up requiring £10k's of repair" type problems I'd like to insure against.

I'm aware of the potential issues regarding the 3.0 engine with oil dilution, does any of this exclude the failure due to that specific issue?

warrantydocs said:
Engine
Failure of the following internal mechanical parts only: Starter ring gear, flywheel, oil pump, crankshaft and bearings, timing gears, Variable Valve Timing control unit (VVT), timing chain and cam belt, camshafts, cam followers, tappet gear, valves and guides, pistons and rings, cylinder bores, con rods, cylinder head, cylinder head gaskets and all internal bushings (excluding lacquered valves or failures due to carbon deposits).

Fuel System
Failure of the following parts only: Engine control module, fuel injection pump, fuel lift pump, fuel tank sender unit, throttle position sensor, throttle body, manifold absolute pressure sensor, mass air flow sensor and crankshaft position sensor, port deactivation valves, fuel rail and fuel rail pressure sensor, fuel pressure regulator, Exhaust Gas Recirculation (EGR) valves, Lambda sensors and excludes any damage caused by contaminated and/or inappropriate fuel.

Phateuk

Original Poster:

751 posts

137 months

Thursday 23rd March 2023
quotequote all
Here's the full document if that helps :
policy pdf

drmike37

461 posts

56 months

Thursday 23rd March 2023
quotequote all
If you get oil dilution they’ll just tell you you’ve been driving it wrong and blocking up the dpf.

What you really need cover for is a snapped crankshaft, EGR’s and split inlet manifolds. If you can get that in writing that’s the best you’ll get.

The Leaper

4,953 posts

206 months

Thursday 23rd March 2023
quotequote all
I have a LR DS.

Since the LR warranty expired I have always continued it on the "Extended " basis for the same reasons that you are considering. This year's renewal was £1099.00 including UK and European assistance. I know it's a lot of money but I like the supposed peace of mind.

R.

Phateuk

Original Poster:

751 posts

137 months

Thursday 23rd March 2023
quotequote all
drmike37 said:
If you get oil dilution they’ll just tell you you’ve been driving it wrong and blocking up the dpf.

What you really need cover for is a snapped crankshaft, EGR’s and split inlet manifolds. If you can get that in writing that’s the best you’ll get.
Would that be covered under "crackshafts" in the above list of included items?

Phateuk

Original Poster:

751 posts

137 months

Thursday 23rd March 2023
quotequote all
The Leaper said:
I have a LR DS.

Since the LR warranty expired I have always continued it on the "Extended " basis for the same reasons that you are considering. This year's renewal was £1099.00 including UK and European assistance. I know it's a lot of money but I like the supposed peace of mind.

R.
Is that the full extended, or select extended? The quote i received which included breakdown was £1076 for select parts or £1734 for full extended.

The Leaper

4,953 posts

206 months

Thursday 23rd March 2023
quotequote all
Phateuk said:
The Leaper said:
I have a LR DS.

Since the LR warranty expired I have always continued it on the "Extended " basis for the same reasons that you are considering. This year's renewal was £1099.00 including UK and European assistance. I know it's a lot of money but I like the supposed peace of mind.

R.
Is that the full extended, or select extended? The quote i received which included breakdown was £1076 for select parts or £1734 for full extended.
It's for the full extended warranty. Note that I did say that this is for my LR DS whereas you have referred to a RR.

R.

Phateuk

Original Poster:

751 posts

137 months

Thursday 23rd March 2023
quotequote all
The Leaper said:
It's for the full extended warranty. Note that I did say that this is for my LR DS whereas you have referred to a RR.

R.
Oh I see yes - that's a great price for everything included! I'd take that if it was the price for the L405

LooneyTunes

6,844 posts

158 months

Thursday 23rd March 2023
quotequote all
I, and a couple of friends, have had problems getting the warranty company (it's a LR branded product when sold but when there are issues "it's a different company, sir") to approve work vehicles supplied by main dealers as AUCs. There is zero chance that I'd pay them for continued cover.

Oh, and if your vehicle does develop a fault, don't expect a courtesy car (either easily or at all). LR approved one for me in the end but the value contribution they'd make towards a hire car was tiny, so you couldn't get anything even remotely close (think compact size). Not exactly useful for towing duties... especially when the repair was expected to take months to arrange. As a result I didn't take it as I had nicer cars that also couldn't tow.

Be aware that the warranty company will wriggle like you've never seen if the claim is even a day late (even if that is due to dealer capacity). To reduce the risk of this, you need to log the claim before the dealer sees the car. This isn't exactly easy if it's, for example, a transmission oil leak that can't be seen without being under the vehicle and therefore something the dealer spots after the policy has expired, even if it has obviously been that way for a while.

Phateuk

Original Poster:

751 posts

137 months

Friday 24th March 2023
quotequote all
LooneyTunes said:
I, and a couple of friends, have had problems getting the warranty company (it's a LR branded product when sold but when there are issues "it's a different company, sir") to approve work vehicles supplied by main dealers as AUCs. There is zero chance that I'd pay them for continued cover.

Oh, and if your vehicle does develop a fault, don't expect a courtesy car (either easily or at all). LR approved one for me in the end but the value contribution they'd make towards a hire car was tiny, so you couldn't get anything even remotely close (think compact size). Not exactly useful for towing duties... especially when the repair was expected to take months to arrange. As a result I didn't take it as I had nicer cars that also couldn't tow.

Be aware that the warranty company will wriggle like you've never seen if the claim is even a day late (even if that is due to dealer capacity). To reduce the risk of this, you need to log the claim before the dealer sees the car. This isn't exactly easy if it's, for example, a transmission oil leak that can't be seen without being under the vehicle and therefore something the dealer spots after the policy has expired, even if it has obviously been that way for a while.
Sounds like that's a vehicle purchased via your company rather than privately? Does that make any difference to how you're dealt with?

I had to make a claim a few weeks after purchase for a EML which was a sensor failure, I have to admit it was handled brilliantly, LR assist came out to diagnose, booked in with local dealer and they drove to my house, left a courtesy car, repaired the same day then car returned to me. I assumed the extended warranty from LR is the same as the AUC warranty ?

LooneyTunes

6,844 posts

158 months

Friday 24th March 2023
quotequote all
Phateuk said:
LooneyTunes said:
I, and a couple of friends, have had problems getting the warranty company (it's a LR branded product when sold but when there are issues "it's a different company, sir") to approve work vehicles supplied by main dealers as AUCs. There is zero chance that I'd pay them for continued cover.

Oh, and if your vehicle does develop a fault, don't expect a courtesy car (either easily or at all). LR approved one for me in the end but the value contribution they'd make towards a hire car was tiny, so you couldn't get anything even remotely close (think compact size). Not exactly useful for towing duties... especially when the repair was expected to take months to arrange. As a result I didn't take it as I had nicer cars that also couldn't tow.

Be aware that the warranty company will wriggle like you've never seen if the claim is even a day late (even if that is due to dealer capacity). To reduce the risk of this, you need to log the claim before the dealer sees the car. This isn't exactly easy if it's, for example, a transmission oil leak that can't be seen without being under the vehicle and therefore something the dealer spots after the policy has expired, even if it has obviously been that way for a while.
Sounds like that's a vehicle purchased via your company rather than privately? Does that make any difference to how you're dealt with?

I had to make a claim a few weeks after purchase for a EML which was a sensor failure, I have to admit it was handled brilliantly, LR assist came out to diagnose, booked in with local dealer and they drove to my house, left a courtesy car, repaired the same day then car returned to me. I assumed the extended warranty from LR is the same as the AUC warranty ?
Nope. All were privately purchased from main dealers as approved used vehicles.

Phateuk

Original Poster:

751 posts

137 months

Friday 23rd June 2023
quotequote all
Not that it really matters but I ended up going for the full extended with breakdown in the end.

Strange feeling now almost hoping something does go wrong so I can make a claim, vs the normal hoping everything is fine... biggrin

Phateuk

Original Poster:

751 posts

137 months

Tuesday 27th June 2023
quotequote all
Not sure if I jinxed myself, but yesterday I had a suspension fault come up and the car wouldn't go up or down anymore.

Called LR assist this morning, turned up and hour later and now fixed on the drive - was a failed valve in the compressor. Decent service and feeling good about my decision now, not only financially but also lack of hassle. Probably not the £1700 worth just yet though... biggrin

Spleen

5,453 posts

121 months

Thursday 29th June 2023
quotequote all
Bit like you, I stumped up £1700 for the Extended Warranty as well. Subsequently had a cracking set of errors with car in limp mode, no reverse and a full suite of Starship Enterprise warning messages that seemed to go on forever.

Goody gumdrops thinks I, I'll get me money's worth here, LR Assist here I come. Turned out to be a damaged ABS sensor wire which threw the whole system out and wasn't covered under warranty. Still, it was only about £36! Even better, they managed to fix it at the roadside as the geezer had one in his van.

Phateuk

Original Poster:

751 posts

137 months

Friday 30th June 2023
quotequote all
Spleen said:
Bit like you, I stumped up £1700 for the Extended Warranty as well. Subsequently had a cracking set of errors with car in limp mode, no reverse and a full suite of Starship Enterprise warning messages that seemed to go on forever.

Goody gumdrops thinks I, I'll get me money's worth here, LR Assist here I come. Turned out to be a damaged ABS sensor wire which threw the whole system out and wasn't covered under warranty. Still, it was only about £36! Even better, they managed to fix it at the roadside as the geezer had one in his van.
Suprised that wasn't covered, and if not they'd just let you have that for £36 as goodwill :/

I feel like the LR assist at £170odd is the best value part of it, having someone come to the house and diagnose and potentially fix issues without having to spend time going to the dealer is a big plus in my view.

Not sure how LR dealers work, but BMW charge you an initial inspection fee of £80 (probably more now) which you then get back if it's a valid warranty claim, or they keep towards the cost.

Spleen

5,453 posts

121 months

Saturday 1st July 2023
quotequote all
The wire had obviously been damaged rather than just failing, it actually looked as if a stone or sharp object had sliced it open:



As for diagnostics, it's now around £220 as opposed to £160ish a year or so ago. Usual thing though, if it qualifies for a warranty fix then no charge.