People who can't be arsed to pay

People who can't be arsed to pay

Author
Discussion

wack

2,103 posts

206 months

Saturday 3rd September 2016
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My neighbour was like this, had a decorator in, wasn't happy with the work so only paid for the materials, gardener, the same , probably others too

Vile woman who thankfully got evicted when she couldn't pay the mortgage.

I'm the opposite, got builders in , paid £1000 up front for materials, they've done 2/3 of the work so I offered another part payment which surprised him

Mind you I've not seen them this week so I think they've fked off to spain with it biggrin

Jasandjules

69,884 posts

229 months

Saturday 3rd September 2016
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wack said:
My neighbour was like this, had a decorator in, wasn't happy with the work so only paid for the materials, gardener, the same , probably others too
Yes there are people (oddly quite often the rather wealthy) who seem to do a lot not to pay tradesmen etc..

I've recently had a client inform me that sadly they paid for other things so can't meet my bill.. Oh good...

hotchy

4,469 posts

126 months

Saturday 3rd September 2016
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Im still chasing a joiner to pay him, just says dont worry ill get it next time hes up my way... That was a year ago...

davepoth

29,395 posts

199 months

Saturday 3rd September 2016
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I had a windscreen fitted a couple of years back and was chatting to the fitter. He was a one-man-band on the industrial estate I was working on so it made sense to go to him, and I paid cash. He thanked me and said that sometimes when people don't pay him, he goes back and takes the windscreen away. biggrin

Hoofy

76,351 posts

282 months

Sunday 4th September 2016
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Tahiti said:
Hoofy said:
Presumably there was no paperwork for the tree surgery. wink
Even better if the tree in question had a TPO and he got fined for removing it wink
evil

I thought that, too.

ST_Nuts

Original Poster:

1,487 posts

107 months

Saturday 24th February 2018
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Still dealing with low life's who won't pay!! Invoice a job completed last Friday and nothing. Sent 3 emails during the week and it's obvious they're completely ignoring me.

Time to start the phone calls..

Q - I took away a full pickup full of green garden waste which I had to pay to deposit. Am I breaking the law if I deposit a full load of same type of waste on their driveway if I have no joy after 4 weeks?

surveyor

17,817 posts

184 months

Saturday 24th February 2018
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I have always found it important to make it as easy as possible to pay my invoices.

Sent by email, with link to paypal and card payment, and regular reminders. My invoices would always include:

As a small business we rely on our customers paying their bills on time. Please help us to continue to offer credit terms by paying your bill on-time.

The inclusion of that paragraph was amazingly effective.

ST_Nuts

Original Poster:

1,487 posts

107 months

Sunday 25th February 2018
quotequote all
surveyor said:
I have always found it important to make it as easy as possible to pay my invoices.

Sent by email, with link to paypal and card payment, and regular reminders. My invoices would always include:

As a small business we rely on our customers paying their bills on time. Please help us to continue to offer credit terms by paying your bill on-time.

The inclusion of that paragraph was amazingly effective.
Yeah that's something I could add. However this particular customer sent me an email almost straight away questioning the total amount requesting the breakdown of costs - hourly rate, number of hours etc despite stating I charge per job not hourly! It's not like I'm taking the piss either - Total came to £160 for 5 hours work including the waste disposal!

I even knocked £20 quid off the 160 and nothing, they're not replying to any emails I send at all and I know full well they aren't away.

I'll just return the waste to their driveway if no joy. I'm sure they'll love that.

Steve H

5,279 posts

195 months

Sunday 25th February 2018
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If you charge per job (perfectly sensible), presumably you priced it for them in advance? If so, why didn't you get paid on the day?

Kinkell

537 posts

187 months

Sunday 25th February 2018
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You have my sympathies as we were accustomed to the odd rubber cheque in my mini skip days. Special clause stated re deposit of waste on non payment, never had a problem with aholes after the phone call. People who fail to pay are criminal in my narrow minded view.

The Mad Monk

10,474 posts

117 months

Sunday 25th February 2018
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MX5_Nuts said:
The credit card machine won't work with me unfortunately as a lot of them are out when visiting hence leaving an invoice.
Get it set up in advance.

Take a card payment over the phone when the job is booked. Keep a note of the card details so that next time you go there if they are out you just put the payment through as customer absent.

That's how a lot of the big companies do it.

Edit.

I have just realised I have now posted the same, or similar, answer three times to this 'problem'!


Edited by The Mad Monk on Sunday 25th February 22:39

Nano2nd

3,426 posts

256 months

Monday 26th February 2018
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The Mad Monk said:
Get it set up in advance.

Take a card payment over the phone when the job is booked. Keep a note of the card details so that next time you go there if they are out you just put the payment through as customer absent.

That's how a lot of the big companies do it.

Edit.

I have just realised I have now posted the same, or similar, answer three times to this 'problem'!


Edited by The Mad Monk on Sunday 25th February 22:39
err.. i wouldn't do that, there are some strict riles about "taking a note of the card details" that carry some hefty fines

langtounlad

781 posts

171 months

Monday 26th February 2018
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The rules are only about data protection and security. Obtain the clients permission and it isn't a problem.

The Mad Monk

10,474 posts

117 months

Monday 26th February 2018
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langtounlad said:
The rules are only about data protection and security. Obtain the clients permission and it isn't a problem.
Quite right sir!

You will only do business with them if they accept your terms and conditions!

QED!

oddball1313

1,191 posts

123 months

Monday 26th February 2018
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We had a Polish machinery dealer sell us a machine for £23k that once we paid him gave us a load of guff about problems getting hold of the machine etc. after 3-4 months we asked for our money back and were met with various iterations of a wall of silence, still working on it and other bullst.
Gave him an ultimatum - money back or we send an email out to 30,000 + engineering companies and dealers throughout the UK and Europe saying he's a crook and don't deal with him.

We were met with an accusation that we were employing blackmail which was illegal and would hear from his solicitor if we did it - we agreed it was black mail but 'fk you' so is theft so we'd do it anyway to which he complained we could potentially break his business, we agreed again as that was the general idea. Anyway he called our bluff that we wouldn't do it so out went the email with it made clear to him that another would be going out each week until he paid us.

Money in the bank within 48 hours.

Never heard from his Solicitor either - probably didn't pay him either (had a few people ask if we had considered offering the service to other engineering companies but considering it's technically quite illegal we thought best not)

Nano2nd

3,426 posts

256 months

Monday 26th February 2018
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langtounlad said:
The rules are only about data protection and security. Obtain the clients permission and it isn't a problem.
yeah exactly "security", how is noting down someones CC details secure.. i'm assuming that fag packet doesn't have encryption at rest lol

langtounlad

781 posts

171 months

Monday 26th February 2018
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Noting it down isn't a problem, it's where you then store the number that is the issue. Lot's of new legislation in this area as of May 2018.