Invoice dispute, opinoin sought
Discussion
HoHoHo said:
JZZ30 said:
Thought I'd update this.
Just before Christmas i received the 'simple procedure' claims paperwork from the court.
I duly filled it in and returned it. Got date back from the court for late January (just a preliminary hearing, not full) with a note about how we should really try and settle the matter between ourselves before this.
I again opened communications stating it's in neither of our interests to spend a day in court, making an offer and expecting a counter offer, but his reply was just a straight up 'No, we will see what the Judge says'
Day in court. Watch a few cases go through, Judge making a real emphasis that people should just be making deals and not put themselves through this.
Our turn, judge asks is there any chance of settling, he says yes. He will take 50%!
FFS! I agreed and that was the end of it.
Good news, client has come back and asked us to do the stand again. So I'm pleased the we sufficiently managed the situation to keep them happy enough to return.
Glad you got it sorted, he sounds like a right cock!Just before Christmas i received the 'simple procedure' claims paperwork from the court.
I duly filled it in and returned it. Got date back from the court for late January (just a preliminary hearing, not full) with a note about how we should really try and settle the matter between ourselves before this.
I again opened communications stating it's in neither of our interests to spend a day in court, making an offer and expecting a counter offer, but his reply was just a straight up 'No, we will see what the Judge says'
- sigh**
Day in court. Watch a few cases go through, Judge making a real emphasis that people should just be making deals and not put themselves through this.
Our turn, judge asks is there any chance of settling, he says yes. He will take 50%!
FFS! I agreed and that was the end of it.
Good news, client has come back and asked us to do the stand again. So I'm pleased the we sufficiently managed the situation to keep them happy enough to return.
If I can help in any way drop me a pm
Bit late now, as it's already been concluded, however, we do design/supply/installation work (ok a totally different industry), but from time to time, we will get something that maybe slightly different than what we've signed off or designed/drawn from our manufacturer.
We simply query it with our supplier, tell them that part of the invoice will be on hold pending the correct item being supplied.
Usually, that 1 item will be part of a bigger project, however, the customer will need even the incorrect item to get themselves through until the correct item is supplied.
We simply let them have it, tell our supplier, who're generally absolutely fine with that as it was their mistake to begin with.
We simply query it with our supplier, tell them that part of the invoice will be on hold pending the correct item being supplied.
Usually, that 1 item will be part of a bigger project, however, the customer will need even the incorrect item to get themselves through until the correct item is supplied.
We simply let them have it, tell our supplier, who're generally absolutely fine with that as it was their mistake to begin with.
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