Elastichosts and TSOhost
Discussion
Does anyone have any contacts here? Our site was hosted on Elastichost who have closed without any noticed and taken down our site. On their homepage it reads like we can move our site across to TSO but getting hold of anyone there is near impossible. REally don't want to lose seven years of website work!
Any help would be appreciated!
Any help would be appreciated!
jonamv8 said:
You really do not want to move to TSO !
This was not the plan but we don't have access to our ElasticHost server and their site states:[i]The Timeline
ElasticHosts will close on June 30th 2020.
What will happen to your products and services?
Unfortunately, all ElasticHosts’ products and services will close down with the brand.
What are my options?
There are two options for all ElasticHosts customers.
ElasticHosts is part of tsoHost, which offers a range of powerful VPS and Dedicated Server solutions. You can choose to move to a VPS or dedicated server solution with tsoHost.
Move your services to a third-party provider.
ElasticHosts’ customer support team is standing by to help you export your data and prepare for the shutdown on June 30th 2020.[/i]
Absolutely agree with the above. Swerve TSO. They are terrible. We have a batch of sites sitting with them and they are terribly slow and online support is simply an exercise in unpaid social care. I suspect most of their employees struggle to find the office due to intellectual deficiencies.
Having constant issues with TSO, so now looking to move to Krystal Hosting, thanks for the suggestions.
My site is only ~20GB, 180GB bandwidth, but mainly historical data I want to preserve for people to use. I'm paying £80/month with TSO, hoping to get a basic package and lower the running costs.
My site is only ~20GB, 180GB bandwidth, but mainly historical data I want to preserve for people to use. I'm paying £80/month with TSO, hoping to get a basic package and lower the running costs.
illmonkey said:
Having constant issues with TSO, so now looking to move to Krystal Hosting, thanks for the suggestions.
My site is only ~20GB, 180GB bandwidth, but mainly historical data I want to preserve for people to use. I'm paying £80/month with TSO, hoping to get a basic package and lower the running costs.
Same here. IMAP email hasn't been working properly for a week. I should be done and moved in the next 10 days. My site is only ~20GB, 180GB bandwidth, but mainly historical data I want to preserve for people to use. I'm paying £80/month with TSO, hoping to get a basic package and lower the running costs.
What I hate most of all is that, if you do get through to someone, it is never their fault despite the fact that I have 6 email accounts and the three hosted by TSO Host are the only ones that ever have problems.
loafer123 said:
illmonkey said:
Having constant issues with TSO, so now looking to move to Krystal Hosting, thanks for the suggestions.
My site is only ~20GB, 180GB bandwidth, but mainly historical data I want to preserve for people to use. I'm paying £80/month with TSO, hoping to get a basic package and lower the running costs.
Same here. IMAP email hasn't been working properly for a week. I should be done and moved in the next 10 days. My site is only ~20GB, 180GB bandwidth, but mainly historical data I want to preserve for people to use. I'm paying £80/month with TSO, hoping to get a basic package and lower the running costs.
What I hate most of all is that, if you do get through to someone, it is never their fault despite the fact that I have 6 email accounts and the three hosted by TSO Host are the only ones that ever have problems.
This is how TSO used to be, when they were independent.
Can't speak for IMAP, I use gmail for all email. The sites are slow as hell though.
They've been around for a long time now, if they were going to sell I think they would have done so now.
Personally I'd rather stick with a company in Krystal who have pledged to stay independent and understand that's why a number of their customers have gone to them, and have a track record of not selling out, than got to a smaller indy who, in my experience will probably end up selling out.
Personally I'd rather stick with a company in Krystal who have pledged to stay independent and understand that's why a number of their customers have gone to them, and have a track record of not selling out, than got to a smaller indy who, in my experience will probably end up selling out.
sambucket said:
Who is the new up and coming independent smaller Krystal, in the UK?
They've promised not to sell, but we are only human, and I like to plan ahead.
There is not enough money in Shared / low end hosting without it being at scale to justify the levels of support and service customers have become used to / demand. As such I highly doubt there is a new up and coming shared provider, I'm certainly not aware of one. The best options outside of using those already mentioned (plus one or two of the other independent shared providers) would be to either learn to manage your own VPS/VM or use a shared hosting provider attached to a larger independent MSP.They've promised not to sell, but we are only human, and I like to plan ahead.
Edited by JamieBeeston on Wednesday 15th July 10:17
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