eBay Scrapping Private Seller Fees

eBay Scrapping Private Seller Fees

Author
Discussion

Clockwork Cupcake

77,902 posts

287 months

Wednesday 11th June
quotequote all
e600 said:
I m not a big eBay seller. I had a number of free listings offers and some 6 or so items, small car parts. I then go to sell another item for £8 and get informed the listing fee is £20.80!
How on earth did you manage that? confused

CorradoTDI

1,748 posts

186 months

Thursday 12th June
quotequote all
Clockwork Cupcake said:
e600 said:
I m not a big eBay seller. I had a number of free listings offers and some 6 or so items, small car parts. I then go to sell another item for £8 and get informed the listing fee is £20.80!
How on earth did you manage that? confused
Possibly listed as a classified ad with the international fee on top?

anonymoususer

7,136 posts

63 months

Thursday 12th June
quotequote all
It's better for the buyer if the seller doesnt include free postage in the listing. I have pretty much always included free postage in the past.
I allowed for it by including it in the total price.
Now though it actually costs the buyer more.
I messed about with some low value listings
Item for £7.94p including the £2.94p postage rate = buyer will pay 8.97p including fees.
Item listed at £5 plus postage of £2.94p = buyer will pay £8.86p including fees and will be offered Click n collect postage of £2.26p reducing cost more

Clockwork Cupcake

77,902 posts

287 months

Thursday 12th June
quotequote all
anonymoususer said:
It's better for the buyer if the seller doesnt include free postage in the listing. I have pretty much always included free postage in the past.
I allowed for it by including it in the total price.
Now though it actually costs the buyer more.
I messed about with some low value listings
Item for £7.94p including the £2.94p postage rate = buyer will pay 8.97p including fees.
Item listed at £5 plus postage of £2.94p = buyer will pay £8.86p including fees and will be offered Click n collect postage of £2.26p reducing cost more
Yes, that was my conclusion in my reply to you on Tuesday. yes

Clockwork Cupcake

77,902 posts

287 months

Thursday 12th June
quotequote all
I made an offer to a private seller on something yesterday, and I notice that the offer now includes the Buyer's fee. I'm pretty certain that a few weeks ago, the offer would be the price to the seller and then when you clicked Next to get to the summary screen it would add the fee on and tell you the full amount, and then you would invariably then edit your offer to reduce it.

So it certainly seems like eBay are still tinkering with this.

ashleyman

7,117 posts

114 months

Thursday 12th June
quotequote all
I tried to make an offer to a buyer last night and wanted to offer the buyer £320. When going through the process to make the offer, I notice there is no way ( on mobile at least ) to see if the fee is included in that offer or put on top after the offer is sent.

Clockwork Cupcake

77,902 posts

287 months

Thursday 12th June
quotequote all
ashleyman said:
I tried to make an offer to a buyer last night and wanted to offer the buyer £320. When going through the process to make the offer, I notice there is no way ( on mobile at least ) to see if the fee is included in that offer or put on top after the offer is sent.
Ah, ok. I was referring to the desktop website. I find that the mobile app is often lacking loads of features that the desktop has.

Jamescrs

5,298 posts

80 months

Thursday 12th June
quotequote all
ashleyman said:
I tried to make an offer to a buyer last night and wanted to offer the buyer £320. When going through the process to make the offer, I notice there is no way ( on mobile at least ) to see if the fee is included in that offer or put on top after the offer is sent.
I just tried it on the eBay app on a set of wheels i'm watching and when I press the make offer button on the listing I can put in an amount so in this instance £2000, then when I press continue it asks me for payment details, I assume for if the seller accepts and on that screen it adds on the buyers fee so in this case £50 on top of my offer, I then have to confirm that screen to send the offer to the seller.

ashleyman

7,117 posts

114 months

Thursday 12th June
quotequote all
For example



At what point is the fee either add on and shown to the buyer or is it coming out of my £320.

Not clear at all. I actually have a fairly high spec MacBook I need to get rid of and just cab with the eBay hassle right now so it's sat here gathering dust.

anonymoususer

7,136 posts

63 months

Thursday 12th June
quotequote all
Clockwork Cupcake said:
anonymoususer said:
It's better for the buyer if the seller doesnt include free postage in the listing. I have pretty much always included free postage in the past.
I allowed for it by including it in the total price.
Now though it actually costs the buyer more.
I messed about with some low value listings
Item for £7.94p including the £2.94p postage rate = buyer will pay 8.97p including fees.
Item listed at £5 plus postage of £2.94p = buyer will pay £8.86p including fees and will be offered Click n collect postage of £2.26p reducing cost more
Yes, that was my conclusion in my reply to you on Tuesday. yes
Currently have an item sold went to a click n collect buyer.
It's reached the Post Office he wanted it to go to. He hasnt been in to collect it. Been there 4 days. Normally after 2 days of a delivery to a standard address the funds become available. I'm pretty but not 100% sure that in the past I have been paid 2 days after delivery to a c+c.
However because the buyer hasnt collected it E bay dont class it as being delivered. It will be available 2 days after he collects it and otherwise be available on the 22nd June. found this out earlier today when I rang them. When I explained I didnt think this was fair the chap I spoke to was quite open that they are tweaking things.

It's all a bit chop and change at the moment

Clockwork Cupcake

77,902 posts

287 months

Thursday 12th June
quotequote all
anonymoususer said:
Currently have an item sold went to a click n collect buyer.
It's reached the Post Office he wanted it to go to. He hasnt been in to collect it. Been there 4 days. Normally after 2 days of a delivery to a standard address the funds become available. I'm pretty but not 100% sure that in the past I have been paid 2 days after delivery to a c+c.
However because the buyer hasnt collected it E bay dont class it as being delivered. It will be available 2 days after he collects it and otherwise be available on the 22nd June. found this out earlier today when I rang them. When I explained I didnt think this was fair the chap I spoke to was quite open that they are tweaking things.

It's all a bit chop and change at the moment
Good to know. Good work on chasing them on the phone and then for sharing the info here. thumbup

Furbo

1,270 posts

47 months

Friday 13th June
quotequote all
anonymoususer said:
Clockwork Cupcake said:
anonymoususer said:
It's better for the buyer if the seller doesnt include free postage in the listing. I have pretty much always included free postage in the past.
I allowed for it by including it in the total price.
Now though it actually costs the buyer more.
I messed about with some low value listings
Item for £7.94p including the £2.94p postage rate = buyer will pay 8.97p including fees.
Item listed at £5 plus postage of £2.94p = buyer will pay £8.86p including fees and will be offered Click n collect postage of £2.26p reducing cost more
Yes, that was my conclusion in my reply to you on Tuesday. yes
Currently have an item sold went to a click n collect buyer.
It's reached the Post Office he wanted it to go to. He hasnt been in to collect it. Been there 4 days. Normally after 2 days of a delivery to a standard address the funds become available. I'm pretty but not 100% sure that in the past I have been paid 2 days after delivery to a c+c.
However because the buyer hasnt collected it E bay dont class it as being delivered. It will be available 2 days after he collects it and otherwise be available on the 22nd June. found this out earlier today when I rang them. When I explained I didnt think this was fair the chap I spoke to was quite open that they are tweaking things.

It's all a bit chop and change at the moment
My assessment is as follows: eBay hasn’t got a fking clue what it is doing and policymakers are competing for who can kill the golden goose most quickly.


markymarkthree

2,982 posts

186 months

Friday 13th June
quotequote all
Furbo said:
anonymoususer said:
Clockwork Cupcake said:
anonymoususer said:
It's better for the buyer if the seller doesnt include free postage in the listing. I have pretty much always included free postage in the past.
I allowed for it by including it in the total price.
Now though it actually costs the buyer more.
I messed about with some low value listings
Item for £7.94p including the £2.94p postage rate = buyer will pay 8.97p including fees.
Item listed at £5 plus postage of £2.94p = buyer will pay £8.86p including fees and will be offered Click n collect postage of £2.26p reducing cost more
Yes, that was my conclusion in my reply to you on Tuesday. yes
Currently have an item sold went to a click n collect buyer.
It's reached the Post Office he wanted it to go to. He hasnt been in to collect it. Been there 4 days. Normally after 2 days of a delivery to a standard address the funds become available. I'm pretty but not 100% sure that in the past I have been paid 2 days after delivery to a c+c.
However because the buyer hasnt collected it E bay dont class it as being delivered. It will be available 2 days after he collects it and otherwise be available on the 22nd June. found this out earlier today when I rang them. When I explained I didnt think this was fair the chap I spoke to was quite open that they are tweaking things.

It's all a bit chop and change at the moment
My assessment is as follows: eBay hasn t got a fking clue what it is doing and policymakers are competing for who can kill the golden goose most quickly.
Is "Rachell from accounts" running Ebay these days ? silly

Pebbles167

4,109 posts

167 months

Friday 13th June
quotequote all
The buyer protection fee they are currently using is a bit odd, but other than that it seems fine.

Just sold a few cheap watches without hassle.

Furbo

1,270 posts

47 months

Friday 13th June
quotequote all
Pebbles167 said:
The buyer protection fee they are currently using is a bit odd, but other than that it seems fine.

Just sold a few cheap watches without hassle.
That’s the problem though, it’s a bit odd. For your average buyer I don’t think they will continue to use the platform if it is not simple.

For the private buyer and seller the proposition needs to be: It’s free. No silly add-ons. The price the seller advertises is what you pay. Forever.

They need to derive their income in other ways, otherwise they will die.

The problem they have is that they are no longer a monopoly. But they just cannot get it out of their heads that the good old days have gone.






nickfrog

22,771 posts

232 months

Friday 13th June
quotequote all
What other ways?

Furbo

1,270 posts

47 months

Friday 13th June
quotequote all
nickfrog said:
What other ways?
Business sellers.

They need to drive all possible sellers to their platform and tax the businesses. At the moment they are diminishing the size of their user base.


anonymoususer

7,136 posts

63 months

Friday 13th June
quotequote all
Oh and another thing I found this morning.
I have been re enrolled into Global shipping Programme and anything I list has the Global shipping toggle on.
It only takes a short while to find it under "postage preferences" and turn it off. I just didnt want it and switched it off not that long ago. I think i should have the choice as to what things I "enroll" in.

nickfrog

22,771 posts

232 months

Friday 13th June
quotequote all
But they're no longer a monopoly. Business sellers have a vast choice of platforms now, it's very competitive.

Furbo

1,270 posts

47 months

Friday 13th June
quotequote all
nickfrog said:
But they're no longer a monopoly. Business sellers have a vast choice of platforms now, it's very competitive.
And they want to be where there are customers. Private sellers are customers. Not the only ones but they swell the base.

I think eBay also needs to do some sort of next day delivery, but that’s a different discussion.