Irritating iPhone problem

Author
Discussion

AB

Original Poster:

16,984 posts

195 months

Sunday 7th October 2012
quotequote all
Just got the new 5 on Orange and ported my old number across.

When people text me or ring me on my old number all is fine but for some reason the number first given to me by Orange is set into the phone by default meaning that my caller ID for all iMessages/Facetime etc comes from this number. Meaning people with iPhones are coming back to me saying 'who is this?' etc.

How the feck do I go about rectifying this?


MrReg

1,930 posts

222 months

Monday 8th October 2012
quotequote all
Settings / Messages / Send & Receive - make sure your new number is under "start a new conversation from"
Same for Facetime.

AB

Original Poster:

16,984 posts

195 months

Monday 8th October 2012
quotequote all
MrReg said:
Settings / Messages / Send & Receive - make sure your new number is under "start a new conversation from"
Same for Facetime.
New number no longer exists since I ported yet old one doesn't show up and receive box is greyed out with new number showing.

ad551

1,502 posts

213 months

Monday 8th October 2012
quotequote all
I had that problem too - sorted it by switching iMessage on and off.

David87

6,656 posts

212 months

Monday 8th October 2012
quotequote all
Switch iMessages And FaceTime off and back on again.

AB

Original Poster:

16,984 posts

195 months

Monday 8th October 2012
quotequote all
It didn't fix it but I spent half the night up restoring the phone and setting up as a new phone and it seems to have worked as well as then rectifying the issue across the board on iStuff.

Was so annoying that all iMessages were being sent from a number that when you called back didn't exist. Putting 25GB of stuff back on it took ages!!!