draytek vigor help

[wjwren]

virgin media superhub my end - there is no firewall settings. i have disabled my firewall on the pc and the firewall on the draytek. thanks.

[Magic919]

Have you checked the firmware version on your Draytek? Will be worth bringing that up to date if you haven't already. Some of the 2830 firmware versions had VPN-related bugs.

[wjwren]

updated it yesterday. very frustrating!

[mattley]

Found this. http://www.icsm.co.uk/faq/13-broadband/27-cannot-c...

Which says

However the Virgin SuperHub has an option for PPTP VPN Pass Through under the Content Filter settings. Select this and it will allow PPTP pass through.

Got to be worth a look, I haven't got a super hub so can't check.

[Magic919]

Trying it from my iPad, I get a message saying authentication failed. Looks good. Mine should fail as I don't have the correct password.

[Magic919]

And another thing. If you have a Home Hub then it's likely you have identical IP address ranges at each end. Move one of them off 192.168.1.x if that's the case.

[wjwren]

just trying the superhub fix now. thanks

[wjwren]

still no good!

[wjwren]

can you attempt to telnet onto the router?

i checked and the superhub is 192.168.0.1 - this shouldnt be an issue should it?

i also get the error when using the windows vpn "error 734: the ppp link control protocol was terminated"

Edited by wjwren on Wednesday 19th June 01:01

[lestag]

wjwren said:

sorry i thought you meant from the work server. from my pc at home i get no response - just a blank screen with a cursor

ETA - its illogical to try telneting to that port on the external port of the router UNLESS you know the firewall rule will allow it.

Additionally unless you know the firewall rules out from your work firewall, you will not know if any of there ports are allowed out

Draytek support may of got confused with the 172.x.x.x address because there is a range in 172 that is private. It a class B address range
172.16.0.0 to 172.31.255.255

Ok fill this out

In summary:
Home Router is Draytek
Home LAN 192.168.1.x (subnet mask is ?????)
Home LAN external IP is 176.35.197.204
Home PC AV and firewall is?


Work Router is BT Superhub
Work Server LAN 192.168.0.1 (subnet mask is ?????)
Work Server LAN external IP address is ??????
Work Server and Firewall is ?????

Edited by lestag on Wednesday 19th June 05:02

[RobCrezz]

Is the superhub in modem/bridging mode?

This shouldnt be that complicated, I have set up VPNs on Drayteks many times and they just work - assuming there isnt something else blocking.

[RoadRailer]

Two things leaping out at me

On the PPTP setup page there is no need for the mutual authentication user /password details to be filled in



Check that the draytek VPN software has the correct encryption options selected (or use the built in windows one)

[TonyRPH]

mattley said:

Run -> CMD

telnet 176.35.197.204 1723

You should just get a clear black box with the cursor flashing.

Ctrl] to exit.

If so you're connecting to the router OK but the handshake's going wrong somewhere.


(You might need to add telnet in the add windows features control panel.)

That seems to work...

[root@mail]# telnet 176.35.197.204 1723
Trying 176.35.197.204...
Connected to 176-35-197-204.xdsl.murphx.net (176.35.197.204).
Escape character is '^]'.
^]
telnet> quit
Connection closed.

[wjwren]

taken out the username and password in ppp and still getting the error 734 the ppp link control protocol

[TonyRPH]

Your error message appears to be a common problem.

There are some solutions offered on the above link.

Specifically:

technet said:

Just got the same issue with Windows 7 Home Premium. Turning OFF CHAP and leaving MS-CHAP v2 enabled fixed it for me. Having both on together caused Error 734 every time.

Microsoft Support also offer a possible solution.

Edited by TonyRPH on Wednesday 19th June 12:42

[wjwren]

im now connected! but cant seem to get onto the network - should i not just be able to click on network on windows explorer and the computers appear that are connected to the draytek?

edit: done a run and put server address in and it has come up

Edited by wjwren on Wednesday 19th June 13:19

[lestag]

wjwren said:

im now connected! but cant seem to get onto the network - should i not just be able to click on network on windows explorer and the computers appear that are connected to the draytek?

you will probably need to browse them by ip

[TonyRPH]

wjwren said:

im now connected! but cant seem to get onto the network<snip>

So what made it work in the end OP?

[wjwren]

i think it was what roadrailer said of taking out the username and password. i then went into the properties on the connection and forgot i needed to change the security to 'point to point tunnelling' once i did that it connected! Few occasions the router was near to getting chucked out the window!!

[wjwren]

i still cant telnet the router tho. strange. or remotely manage it.
also it knocks my local adsl connection off to 'limited' and is using the office adsl. im at home at the mo.

Edited by wjwren on Wednesday 19th June 13:53