Bloody Virgin Media, putting up my costs again!

Bloody Virgin Media, putting up my costs again!

Author
Discussion

AmitG

3,272 posts

159 months

Friday 24th November 2017
quotequote all
I'm going to go with BT if Virgin Media raise their prices any more. They're blatantly tapping existing customers for as much as they think they can get away with.

Customer of 17 years, back when it was TeleWest and then NTL.


hyphen

26,262 posts

89 months

Friday 24th November 2017
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I got a mailer through today, so before I bin it, posting incase it helps anyone. No idea if good or rubbish though.

12 months contract

"A whole heap of top telly, 11 HD channels (that will be some standard package then?)
V6 Box
6 months Netflix
Box sets (whatever that is)
Vivid 100 Broadband
Talk weekends

£37 a month

also
Full House 100 - same as above but additional 230 channels, all BT Sports in HD, Virgin TV Exclusives, Kids app, TV anywhere, weekend UK and Virgin mobile calls
£70 a month

Full House 200 - Same but 200mbps £75 a month

Call Virgin and quote "TV Wishlist"

Wombat3

11,970 posts

205 months

Friday 24th November 2017
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AmitG said:
I'm going to go with BT if Virgin Media raise their prices any more. They're blatantly tapping existing customers for as much as they think they can get away with.

Customer of 17 years, back when it was TeleWest and then NTL.
They've just put my price up by about 3 or 4% last month. Rung them twice today & they couldn't care less it seems so I am off. By the time you take into account some Quidco cashback (£95) & the £100 gift card BT seem to be bunging at new broadband customers Virgin aren't going to get near it.

Actually they didn't need to, they just needed to offer me something near what they give new customers & to sound like they give a toss about any of it....

Muppets. I wonder if I will get the fabled phone call....?

Kev_Mk3

2,740 posts

94 months

Saturday 2nd December 2017
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My virgin is up this month so going to see what they can do - possibly nothing as they are useless

Wombat3

11,970 posts

205 months

Sunday 3rd December 2017
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Kev_Mk3 said:
My virgin is up this month so going to see what they can do - possibly nothing as they are useless
I've binned it & gone to BT. maybe not quite so much TV as I get from VM but I don't watch that much. Paid a year's line rental up front & with fibre BB, evening & weekend calls & TV Max its 30 quid a month for 18 months. I'll buy a Now TV box as well for the odd Sky sports day pass

On top of that £95 cashback from Quidco (it has "tracked" successfully) & they are currently giving away £100 prepaid Mastercard thing AND some Amazon echo thing. Oh, and since I don't currently have a TV ariel they are installing one for me for 60 quid as well biggrin


Hoofy

76,253 posts

281 months

Sunday 3rd December 2017
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The problem with BT is that they sometimes have outages that last a day. At least VM's only last a couple of hours IME.

AmitG

3,272 posts

159 months

Sunday 3rd December 2017
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Hoofy said:
The problem with BT is that they sometimes have outages that last a day. At least VM's only last a couple of hours IME.
Not sure about that, I'm in SE London and last month there was an outage that started on Friday night and service was only restored on Sunday evening.

There has been at least one more like that this year.


Wombat3

11,970 posts

205 months

Sunday 3rd December 2017
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I have BT fibre broadband in my office a couple of miles away and its never blinked in 3 years - we run cloud voice services on it & its been good so am happy to risk it.....

Also had plenty of service issues with VM over the years which have been "difficult"

None of them are perfect though, its true.

Hoofy

76,253 posts

281 months

Sunday 3rd December 2017
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AmitG said:
Hoofy said:
The problem with BT is that they sometimes have outages that last a day. At least VM's only last a couple of hours IME.
Not sure about that, I'm in SE London and last month there was an outage that started on Friday night and service was only restored on Sunday evening.

There has been at least one more like that this year.
Ouch. I think I've been lucky, then, or maybe it's area dependent?

Igurisu

146 posts

137 months

Sunday 3rd December 2017
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Just dumped VM one month ago, after almost 20 years. Went with plusnet for the broadband and Now TV for premium channels. £50/month cheaper and now we get sky Atlantic also.

VM taking the Michael with their constant price increases.

p1stonhead

25,489 posts

166 months

Monday 15th January 2018
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Just had this email....



I don’t believe it won’t slow me down so I’ll be opting out.

Jinx

11,345 posts

259 months

Monday 15th January 2018
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p1stonhead said:
Just had this email....



I don’t believe it won’t slow me down so I’ll be opting out.
If the hub is put in modem mode would this not work anyway?

Narcisus

8,054 posts

279 months

Monday 15th January 2018
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You will be fine ! Until you have a few people streaming 4k from Netflix parked outside our house ;-)

In reality not something I really want to do... I've opted out.... Sounds like they dont want to spend the money to do a proper job ..

IanCress

4,409 posts

165 months

Monday 15th January 2018
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So how does that work? Will you see a separate WiFi connection on your hub that you can switch on and off at will, or will it be hidden from the hub firmware?

p1stonhead

25,489 posts

166 months

Monday 15th January 2018
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I have Netflix 4K as do my neighbours and whilst it’s unlikely to slow me down I guess (I only actually have 2 neighbours within 50m) it’s more of a principle thing to be honest.

Putting up my costs then sharing it out with tom dick and harry? No thanks.

ThunderSpook

3,571 posts

210 months

Monday 15th January 2018
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BT have been doing this for years. They only do it at quite a slow speed. The way they do it is if you opt out then you can’t use anyone else’s either, which seems fair. It runs as a separate WiFi network.

Hoofy

76,253 posts

281 months

Monday 15th January 2018
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I've opted in as it's quite handy. And all the neighbours already have wifi. The connection from the road is pisspoor too. biggrin

And I have 200gb which I probably don't really take advantage of.

hyphen

26,262 posts

89 months

Tuesday 16th January 2018
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Narcisus said:
You will be fine ! Until you have a few people streaming 4k from Netflix parked outside our house ;-)

In reality not something I really want to do... I've opted out.... Sounds like they dont want to spend the money to do a proper job ..
Hadn't but will be opting out. I can understand if this in a city centre (where travellers normally use a mcdonalds/coffee shop anyway) but there is not much need for most to access Virgin wifi in residential areas as people have a few GB of data on their phones.

Plus if Virgin want to use more of my electricity to make themselves more money they can blimmin well pay for it.

Jinx

11,345 posts

259 months

Tuesday 16th January 2018
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Only works with Hub 3 and 2ac so my original [not so] super hub is not included (and it is is modem mode) .

Hoofy

76,253 posts

281 months

Tuesday 16th January 2018
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Jinx]Only works with Hub 3 and 2ac so my original [not so said:
super hub is not included (and it is is modem mode) .
How do I set it to modem mode? biggrin