How can I figure out why my laptop goes nuts?

[Kermit power]

captain_cynic said:

What is happening at 5PM... Is someone using the microwave? If you're laptop KB is fine, it could be an environmental issue (serious, microwaves play havoc with the 2.4GHz freq which Bluetooth uses).

Also google the model of the KB with the symptoms, it could be some weird bug they've got a driver update for.

Nothing I'm aware of. Often enough I'm the only one in the house!

I'll try checking the keyboard online though.

[captain_cynic]

Kermit power said:

Nothing I'm aware of. Often enough I'm the only one in the house!

I'll try checking the keyboard online though.

Check for updated drivers.

Does it come with it's own dongle or are you using the laptop's bluetooth?

If you're using the laptop's BT, check to see if there are updates for that too.

[sgrimshaw]

Kermit power said:

I really don't want to bin the keyboard if I can help it - it's ancient, and half the letters have rubbed off the keys, but it's one of those odd-looking Microsoft ergonomic ones which is really comfy to use, but they don't seem to make them any more.

They do BTW.

https://www.microsoft.com/accessories/en-gb/keyboa...

Filter by "Ergonomic" in features.

[Jinx]

Does you neighbor or neighbors kids come home at 5? Do they use a wireless mouse and keyboard? Go wired for a bit to see if it is outside interference.

[Gorf]

If it's configurable, try changing the default bluetooth PIN from 0000 or 1234 to something less common.

It's possible that someone else has a device that is trying to pair with your keyboard.

Not exactly the same situation as you, but I was once on a highly confidential call using a cheap bluetooth headset paired with my mobile. As the call came to an end, my wife arrived home and the phone paired with her car radio and dropped me, so my caller had a confused last few seconds of their call..

[frisbee]

If you work for a biggish company its probably one of the 15 different corporate spyware, virus checkers, encryption, or enterprise management tools doing something.

Click show processes for all users in task manager and there will probably be something going crazy.

If you work for a small company its probably just a cheap version of one of the above!

[anonymous-user]

Are you sure it is bluetooth, a lot of the wireless keyboards with a separate dongles do not use bluetooth but something proprietary and not at 2.4GHz.

[Deep Thought]

I had very similar to this when occasionally my Logitech Keyboard / Bluetooth mouse wouldnt respond / would become jerky, etc. Could work for hours and then it would start doing it. If i took the batteries out of the mouse and put them back in again it would work fine.

Laptop is a 2 year old HP Envy i7 with 8GB RAM and running Windows 10 and Google Chrome. The same keyboard and mouse worked fine on my work laptop running Win8 and Chrome.

What it turned out to be was a known problem with the Logitech Bluetooth mouse, Win10 and Chrome combo and was resolved by installing this "patch" extension to Chrome called "Logitech Smooth Scrolling".

chrome://extensions/?id=dkpejdfnpdkhifgbancbammdijojoffk

Cured it!

Might not be the same problem as yours but thought it was similar.

[Deep Thought]

Whats the brand / model number of the keyboard and mouse?