Vodafone sure signal is to be turn off.

Vodafone sure signal is to be turn off.

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Discussion

skeggysteve

Original Poster:

5,610 posts

184 months

Friday 11th June
quotequote all
We live in a rural area where the mobile signal is very poor so use a sure signal to make and receive calls and texts.

Vodafone say the alternative is to use wifi calling but my phone doesn't have this facility and apparently you can't receive text via wifi so when a company sends you a code by text to verify something is going to be a problem.

Anyone have any thoughts/idea how to get round this also recommendations for a cheap phone that can do wifi calling?

Nickbrapp

4,060 posts

97 months

Friday 11th June
quotequote all
I think all iPhones for the 6 onwards support WiFi calling, you can pick up a refurbished one for about £100

Check the other mobile providers around it may be better signal that vodafone

skeggysteve

Original Poster:

5,610 posts

184 months

Friday 11th June
quotequote all
Nick, thanks but I don't do iPhones! We tried several providers without luck, a friend told us about the sure signal and have used it for about 3 years without problem.

bigandclever

11,442 posts

205 months

Friday 11th June
quotequote all
You will be able to get SMS over WiFi though I think it’s phone-dependant.

ETA I knew there’d be a list smile

https://www.vodafone.co.uk/network/calling-feature...

Nice big caveat about only buying from Vodafone in there.

Edited by bigandclever on Friday 11th June 17:27

skeggysteve

Original Poster:

5,610 posts

184 months

Friday 11th June
quotequote all
My phone (Motorola one as recommended by PH a couple of years ago) is not supported but thanks for the link.

dapprman

1,490 posts

234 months

Friday 11th June
quotequote all
Note it's worth doing a google on your phone over WiFi calling for both good and bad. OnePlus are only configured to use it by retailers, so by default it's not available, however you can download the apps (there's multiple required) and install yourself. Down side is the forums are full of OnePlus people who have issues with it, myself included (calls dropping - possibly due to CoW kicking in when the signal becomes low).

Muppet007

89 posts

12 months

Friday 11th June
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On Vodafone, Zero signal at my house (and close to the HQ). I had two sure signals, Vodafone switched one off as I was not using it. Which was odd as it's the only way I could make a call.

The other was a spare.

Work switched me to EE for WiFi calling as we did not have it enabled on Vodafone. It sucked. Also was cheaper.

After much kicking off switched me back to Vodafone, switched to my backup Sure Signal, worked for a bit then Vodafone switched it off as I was not using it... Again...... Once turned off they can't turn it back on... according to the Vodafone Muppets.

After much argument with work they enabled Vodafone WiFi calling. Have to say it's great, miles better than EE. Sms works as well,no issue.

dontfollowme

1,044 posts

200 months

Saturday 12th June
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Three offer Wi-Fi calling but again this may be phone dependent. I have a Pixel and it worked with that.

Griffith4ever

193 posts

2 months

Saturday 12th June
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After trying all sorts of options including WiFi calling and a femto (same as voda air thing), having mixed reliability with Inc calls and SMS messages being in varying apps i gave up and installed a proper mobile signal booster with a proper antenna on the roof.

We now have 5 bars on Three and O2, with 4g, where we had 1 bar at best, only on the window sill and patchy performance before.

HantsRat

2,203 posts

75 months

Sunday 13th June
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Unless they've recently changed this, Vodafone don't offer Wi-Fi SMS - Only Wi-Fi calling. This was the reason I ditched Vodafone in favour of EE who do support this. Plus the coverage on EE is much better in the rural where I live.

Edited by HantsRat on Sunday 13th June 09:56

Muppet007

89 posts

12 months

Sunday 13th June
quotequote all
I get SMS on Vodafone WiFi calling. I have zero signal so it's the only was they can come through.

They do support it:
https://www.vodafone.co.uk/network/calling-feature...

I found the quality of WiFi calls on EE extremely bad, so did around 5 of my colleagues and we have all been switched back to Vodaphone. Other people did not have the same issues so I expect it's more susceptible to people's home setups. No idea why though.

HantsRat

2,203 posts

75 months

Sunday 13th June
quotequote all
Muppet007 said:
I get SMS on Vodafone WiFi calling. I have zero signal so it's the only was they can come through.

They do support it:
https://www.vodafone.co.uk/network/calling-feature...

I found the quality of WiFi calls on EE extremely bad, so did around 5 of my colleagues and we have all been switched back to Vodaphone. Other people did not have the same issues so I expect it's more susceptible to people's home setups. No idea why though.
About time Vodafone eventually supported WiFi SMS - They announced it in 2018!

e-honda

7,012 posts

113 months

Sunday 13th June
quotequote all
Getting wifi sms is dependant on both the network and the phone, and even on a modern phone that can support both there is no guarantee you'll get either on a particular network, it is a bit of mess.
They have at least got rid of the need in android to have a network specific build to support wifi calling. So from about android 8 you can now get your handset from anywhere.

StephenP

1,702 posts

177 months

Sunday 13th June
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I've been using Sure Signal for years as it was the only way to get a signal at home, other than hanging out of an upstairs window to get one bar. It was reliable and just worked.

When they contacted me to say Sure Signal was stopping, I ok with that once I knew they'd finally added SMS to the WiFi Calling service. The reality though is that it's shocking.

I'd say at least 50% of the time my S20 Untra just stops using WiFi Calling and the icon disappears - followed by missed calls and texts.

pquinn

2,175 posts

13 months

Sunday 13th June
quotequote all
Could always try a Cel Fi signal booster - not cheap but Ofcom compliant and can be switched between the 4 network providers.

None of that working broadband dependency either.

babelfish

665 posts

174 months

Sunday 13th June
quotequote all
e-honda said:
Getting wifi sms is dependant on both the network and the phone, and even on a modern phone that can support both there is no guarantee you'll get either on a particular network, it is a bit of mess.
They have at least got rid of the need in android to have a network specific build to support wifi calling. So from about android 8 you can now get your handset from anywhere.
https://www.4g.co.uk/news/ee-o2-three-and-vodafone...


simonrockman

6,288 posts

222 months

Sunday 13th June
quotequote all
But all the networks say they have great coverage! They claim between 99% (O2) and 91% (Three) of UK population.

The thing is their definition of coverage is a signal strength way below what a phone drops out at using an antenna way better than any phone has.

This project: https://srn.org.uk/
Is supposed to fix rural coverage.
It won't.