Customer support with Apple and Carphone warehouse

Customer support with Apple and Carphone warehouse

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Discussion

Plotloss

67,280 posts

270 months

Thursday 3rd April 2008
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7 pages and no one has called him a pikey criminal dole sponging ?

You're slipping team...

catachip

2 posts

192 months

Thursday 3rd April 2008
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You mention that you thought "jail breaking" meant to take it out of the box, but, in this other forum post you actually respond to someone who had problems after jail breaking and you suggest that they restore your iPhone ( http://forums.macrumors.com/showthread.php?t=40706... ). You clearly know what jail breaking really is, so that was a lie, as was everything else you have posted, except for you (or your Dad) dropping the phone. Unless you would so casually respond to a problem that someone encountered while simply TAKING SOMETHING OUT OF A BOX!

You're really making this worse and turning it into an internet frenzy. The online community doesn't appreciate being scammed. If you had just said, "you caught me, it was stupid, i'm sorry" this would have all be over with a long time ago. Now you've involved blogs from all over the world and millions of readers. You'll have to abandon your emails addresses and user names and start anew. Although I hope it doesn't happen, I wouldn't be surprised if you receive some calls at your house or end up with a tonne of sternly worded emails. People have a knack for finding out all of your personal details.

You still have a chance though. Apologize and things will calm down. It's not that hard.

Scraggles

7,619 posts

224 months

Thursday 3rd April 2008
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catachip said:
I wouldn't be surprised if you receive some calls at your house or end up with a tonne of sternly worded emails. People have a knack for finding out all of your personal details.

You still have a chance though. Apologize and things will calm down. It's not that hard.
thread seems to have brought out the trolls, at least 2 people with only 1 post and those posts on this forum, looks like veiled threats to me on the last post

feel pretty sure the trolls making threats are not bright enough to hide their ip address and the moderators will have this logged, time and ip address = 1 specific person

orangezest

1 posts

192 months

Thursday 3rd April 2008
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Posting by 'thesheephair' in December 2007 on another forum:


Woah LOTS of inaccurate things going on in these forums, i personally own an iphone and an n95 8gb.

Now when i first got them both the nokia beat the iphone hands down.

However no i have the iphone jailbroken and i can do everything the Nokia can do apart from 3g. However running a couple of speed tests etc, turns out there is a roughly 3 - 5 second delay in the iphone loading a page compared to the nokia.

I can foward txts now, record videos , send multiple txts, have gps (coming soon) ummm pretty much do it all now.

Now that i can do all of that iphone wins hand down. Its not cheap no, but it is solidly built and is excellent, customer service from apple is terrific.


Ok now if you buy a phone from uk atm, it comes with 1.1.2 , you downgrade jail break activate and upgrade it back, this enables you to use a payg simcard or a contract. However its limited to o2 only.

When getting payg its up to you if you want internet on the go, if you do want it then its £7.50 bolt on for a data.

If you get a contract you can still do a bolt on for £7.50 a month, you will have internet on the go.

Overall the iphone is excellentay and will probally not turn to another phone now!

Edited by orangezest on Thursday 3rd April 19:07

kiwisr

9,335 posts

207 months

Thursday 3rd April 2008
quotequote all
Scraggles said:
catachip said:
I wouldn't be surprised if you receive some calls at your house or end up with a tonne of sternly worded emails. People have a knack for finding out all of your personal details.

You still have a chance though. Apologize and things will calm down. It's not that hard.
thread seems to have brought out the trolls, at least 2 people with only 1 post and those posts on this forum, looks like veiled threats to me on the last post

feel pretty sure the trolls making threats are not bright enough to hide their ip address and the moderators will have this logged, time and ip address = 1 specific person
I can't see a veiled threat. History has shown that the internet is a merciless place for people who get 'outed', particularly with technical things.

Edited by kiwisr on Thursday 3rd April 19:36

catachip

2 posts

192 months

Thursday 3rd April 2008
quotequote all
It wasn't a threat, it was a statement of fact. I said I wished it wouldn't happen to him, because I'm sure it would be quite intimidating. Don't you recall the internet backlash over the guy that stole someone's XBox 360 (http://blog.mcfearsome.com/2008/03/22/wow-your-a-moron/).

Also, I'm not a troll. I signed up to post on this specific forum, yes, But, I'm not trying to incite an incident - I'm trying to tell him how to diffuse one. If anything, the guy from the earlier post that claimed this scam artist was a "terrorist sympathizer" was the one trolling and going way overboard.

james_tigerwoods

16,287 posts

197 months

Thursday 3rd April 2008
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jedibugs said:
Thesheephair,

I am an AppleCare supervisor and, despite what all these clowns on this board are saying, I actually have seen a verified case of this before. If you'd like, you can email me your AppleCare case number, and I will put a note on the file that will get your repair expedited for you.
How convenient.....

sprocket12

1 posts

192 months

Thursday 3rd April 2008
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Phone dropped and cracked. User plugged in phobne and caused phone to overheat from damage sustained in drop. User wants free phone.

Sheepy

3,164 posts

249 months

Thursday 3rd April 2008
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james_tigerwoods said:
jedibugs said:
Thesheephair,

I am an AppleCare supervisor and, despite what all these clowns on this board are saying, I actually have seen a verified case of this before. If you'd like, you can email me your AppleCare case number, and I will put a note on the file that will get your repair expedited for you.
How convenient.....
How odd, jedibugs hasn't emailed me!

eightseventhree

2,196 posts

204 months

Thursday 3rd April 2008
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just spent the last 15 mins catching up on this thread. Some people just have no idea that there is this magical paper trail on the web that will bite you in the ass.

I think we have heard the last from this joker and his mystical apple care mate who I suspect has the same ip, name, mother and inside leg measurement.

Oh and I'm typing this on my iPhone!

eightseventhree

2,196 posts

204 months

Friday 4th April 2008
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Amusing update

We have made engadget with this!

http://www.engadget.com/2008/04/03/iphone-overheat...

There is a link to the site in the update talking of the scammer.

Internet 9999999999 loosers 0

Scraggles

7,619 posts

224 months

Friday 4th April 2008
quotequote all
did not read all 7 pages about some item i not own, just noted 2 posters who had the one post on this thread smile for the record got a nokia 1112 as want a phone and only a phone, plus a small one at that.

Not got a mp3 player, hardly need it and 12 megapixel camera or a 2 mb phone one ?

contract phones are imho a waste of money unless you use the full cost of the calls each month

TheCarpetCleaner

7,294 posts

202 months

Friday 4th April 2008
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many thanks to sheephair for livening up my otherwise boring lunchbreak.

Most entertaining.

As a service and parts supplier for the IT industry, I sincerely hope you get busted.

And as for creating a poster posing as an AppleCare supervisor, I hope ph hands over your ip credentials to apple so they can sue you.

It is people like you that drive my costs up, and cast doubt over genuine customers with real problems.

I have insurance to cover my iPhone if I accidentally drop it, that is what insurance is for.

Stop being a pikey

And please keep digging. I have another break in a few hours ...

TheCarpetCleaner

7,294 posts

202 months

Friday 4th April 2008
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thesheephair has gone a bit quiet - I wonder if Apple has replaced his "faulty" phone yet hehe

Sheepy

3,164 posts

249 months

Friday 4th April 2008
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TheCarpetCleaner said:
thesheephair has gone a bit quiet - I wonder if Apple has replaced his "faulty" phone yet hehe
Dunno, no-one has emailed me, qulle surprise!

TheCarpetCleaner

7,294 posts

202 months

Friday 4th April 2008
quotequote all
Sheepy said:
TheCarpetCleaner said:
thesheephair has gone a bit quiet - I wonder if Apple has replaced his "faulty" phone yet hehe
Dunno, no-one has emailed me, qulle surprise!
They must be busy at apple support- you know, dealing with all the return phones...

Sheepy

3,164 posts

249 months

Friday 4th April 2008
quotequote all
TheCarpetCleaner said:
Sheepy said:
TheCarpetCleaner said:
thesheephair has gone a bit quiet - I wonder if Apple has replaced his "faulty" phone yet hehe
Dunno, no-one has emailed me, qulle surprise!
They must be busy at apple support- you know, dealing with all the return phones...
Could be, maybe they wanted to use their own iPhone to email me, but it melted?

TheCarpetCleaner

7,294 posts

202 months

Friday 4th April 2008
quotequote all
Sheepy said:
TheCarpetCleaner said:
Sheepy said:
TheCarpetCleaner said:
thesheephair has gone a bit quiet - I wonder if Apple has replaced his "faulty" phone yet hehe
Dunno, no-one has emailed me, qulle surprise!
They must be busy at apple support- you know, dealing with all the return phones...
Could be, maybe they wanted to use their own iPhone to email me, but it melted?
Not so sure, I dont think they sell butane refills to under 16's... hehe

Fer

7,710 posts

280 months

Tuesday 8th April 2008
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So, has the new box arrived with your shiny new iphone to jailbreak?

AndyWoodall

2,625 posts

259 months

Tuesday 8th April 2008
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Fer said:
So, has the new box arrived with your shiny new iphone to jailbreak?
I am waiting for the post where he claims they accepted his lies and sent a new one out. Of course, we can't believe a word he posts given last weeks little show, so I guess we'll never know for sure if gets one or not.