Alfa Romeo Giulia Quadrifoglio... reliability

Alfa Romeo Giulia Quadrifoglio... reliability

Author
Discussion

kilarney

483 posts

223 months

Tuesday 10th September 2019
quotequote all
Ares said:
LordOfTheManor said:
Who was the dealer?
Mangoletsi. Wouldn't trust them to wash my car. Raw corrupt.
Oh dear. Its these clowns that couldnt / wouldnt fix my Alfa 164 V6 way back in the day. It was and remains the last Alfa I have owned. Well excluding my Duetto.
What a pita as it really means Im not going to buy a Quad.

Ares

11,000 posts

120 months

Wednesday 11th September 2019
quotequote all
kilarney said:
Ares said:
LordOfTheManor said:
Who was the dealer?
Mangoletsi. Wouldn't trust them to wash my car. Raw corrupt.
Oh dear. Its these clowns that couldnt / wouldnt fix my Alfa 164 V6 way back in the day. It was and remains the last Alfa I have owned. Well excluding my Duetto.
What a pita as it really means Im not going to buy a Quad.
The really sad thing is, Alfa UK (and FCA) just don't care. They are cutting their nose off to spite their face. Such a shame, the cars are simply awesome, the dealers range from poor to just dire, liars, corrupt, unlawful....

firethorne

Original Poster:

85 posts

104 months

Wednesday 11th September 2019
quotequote all
Seeing the dealership negativity , I still remain happy with Tunbridge Wells, and they care far more than any Audi or Jaguar dealership I have ever dealt with !

xyyman

1,075 posts

225 months

Wednesday 11th September 2019
quotequote all
My recent experience with Mangoletsi was abysmal. To be fair when escalated to top management they did resolve the issue which was caused by an errant salesperson. if you deal with them just be careful and try and avoid a salesperson with a regal family name. wink;)

Ares

11,000 posts

120 months

Wednesday 11th September 2019
quotequote all
xyyman said:
My recent experience with Mangoletsi was abysmal. To be fair when escalated to top management they did resolve the issue which was caused by an errant salesperson. if you deal with them just be careful and try and avoid a salesperson with a regal family name. wink;)
Even the owners were unconcerned when they tried to tell me a failure was not a warranty issue, and likewise when they tried to get me to replace the carbon spoiler at £3,800+VAT that didn't need replacing.


Dingle Dell

218 posts

138 months

Wednesday 11th September 2019
quotequote all
Picked up my 69 plate on September 1st - no issues yet!

Tunbridge Wells have been good so far.

Lovely car. The morning I picked it up I went for a little drive and parked up somewhere and had this old fellow come over and say that it was his dream car that he would love to own over anything else on the road including Ferrari's, Porsche's, etc. I found that so many people seem to love the car - it gets attention, but in a good way.



Edited by Dingle Dell on Wednesday 11th September 22:03

urquattroGus

1,847 posts

190 months

Wednesday 11th September 2019
quotequote all
D Salmon in Essex have bene great over the last 2.5 years, better service than with my previous BMW.

firethorne

Original Poster:

85 posts

104 months

Thursday 12th September 2019
quotequote all
Dingle Dell said:
Picked up my 69 plate on September 1st - no issues yet!

Tunbridge Wells have been good so far.

Lovely car. The morning I picked it up I went for a little drive and parked up somewhere and had this old fellow come over and say that it was his dream car that he would love to own over anything else on the road including Ferrari's, Porsche's, etc. I found that so many people seem to love the car - it gets attention, but in a good way.



Edited by Dingle Dell on Wednesday 11th September 22:03
I get a lot of that, thumbs up on the road, comments at petrol stations, boy racers telling me to blast it , to hear the exhaust. ....never fork that in my Audi.

Also glad your experience with Twells is also good. I’m
Not saying they are perfect, but wheat dealer is. I can tell you some horrific stories about my experience with Audi Crawley .

kilarney

483 posts

223 months

Thursday 12th September 2019
quotequote all
Ares said:
The really sad thing is, Alfa UK (and FCA) just don't care. They are cutting their nose off to spite their face. Such a shame, the cars are simply awesome, the dealers range from poor to just dire, liars, corrupt, unlawful....
It might be worth giving Chester a go if its not too far. I cant vouch for them but I can for the master tech. Clever ploy as they surely realise.
Short story I told them straight I need convincing before buying an Alfa again so they wheeled out said master tech. They let me chat to him on my own and lets just say he is the real deal. I asked what are the Quad main issues and he went into all the nuts and bolts.

Also I had spoken to him previously about an issue with my daughters Fiat , nothing in it for them and this was in the workshop, my home turf.

I might still buy a Quad but with fingers crossed he is still there.

Ares

11,000 posts

120 months

Thursday 12th September 2019
quotequote all
Dingle Dell said:
Picked up my 69 plate on September 1st - no issues yet!

Tunbridge Wells have been good so far.

Lovely car. The morning I picked it up I went for a little drive and parked up somewhere and had this old fellow come over and say that it was his dream car that he would love to own over anything else on the road including Ferrari's, Porsche's, etc. I found that so many people seem to love the car - it gets attention, but in a good way.



Edited by Dingle Dell on Wednesday 11th September 22:03
Congrats. Don't get me wrong, my QV is over 2yrs and 30,000 miles old and has had less issues than any German car I've owned. It's staggeringly good.

But it's a good job as the dealers are shockingly dire, and in Mangoletsi's case, corrupt.


I also get comments near daily on the car everywhere I go. Old and young.

Ares

11,000 posts

120 months

Thursday 12th September 2019
quotequote all
kilarney said:
Ares said:
The really sad thing is, Alfa UK (and FCA) just don't care. They are cutting their nose off to spite their face. Such a shame, the cars are simply awesome, the dealers range from poor to just dire, liars, corrupt, unlawful....
It might be worth giving Chester a go if its not too far. I cant vouch for them but I can for the master tech. Clever ploy as they surely realise.
Short story I told them straight I need convincing before buying an Alfa again so they wheeled out said master tech. They let me chat to him on my own and lets just say he is the real deal. I asked what are the Quad main issues and he went into all the nuts and bolts.

Also I had spoken to him previously about an issue with my daughters Fiat , nothing in it for them and this was in the workshop, my home turf.

I might still buy a Quad but with fingers crossed he is still there.
Thanks, that's good to hear. I've left two messages to come back with prices for the service, and still to hear back - but I will pursue.

Just a shame that despite being in the golden triangle of Cheshire, I'm faced with an hour's drive to the Chester dealer, then over 2 hours each way after that one.

R.Sole

12,241 posts

206 months

Sunday 29th September 2019
quotequote all
Anyone know anything about the 67 QV for sale at Sturgess with the very low milage and £7k of options?

windymissile

276 posts

129 months

Sunday 29th September 2019
quotequote all
R.Sole said:
Anyone know anything about the 67 QV for sale at Sturgess with the very low milage and £7k of options?
Do you have a link to the car?

R.Sole

12,241 posts

206 months

Sunday 29th September 2019
quotequote all
windymissile said:
R.Sole said:
Anyone know anything about the 67 QV for sale at Sturgess with the very low milage and £7k of options?
Do you have a link to the car?
It’s on Autotrader £47,990 and 5.6k miles.

Ares

11,000 posts

120 months

Friday 18th October 2019
quotequote all
Ares said:
kilarney said:
Ares said:
The really sad thing is, Alfa UK (and FCA) just don't care. They are cutting their nose off to spite their face. Such a shame, the cars are simply awesome, the dealers range from poor to just dire, liars, corrupt, unlawful....
It might be worth giving Chester a go if its not too far. I cant vouch for them but I can for the master tech. Clever ploy as they surely realise.
Short story I told them straight I need convincing before buying an Alfa again so they wheeled out said master tech. They let me chat to him on my own and lets just say he is the real deal. I asked what are the Quad main issues and he went into all the nuts and bolts.

Also I had spoken to him previously about an issue with my daughters Fiat , nothing in it for them and this was in the workshop, my home turf.

I might still buy a Quad but with fingers crossed he is still there.
Thanks, that's good to hear. I've left two messages to come back with prices for the service, and still to hear back - but I will pursue.

Just a shame that despite being in the golden triangle of Cheshire, I'm faced with an hour's drive to the Chester dealer, then over 2 hours each way after that one.
Service eventually carried out there on Wednesday. Took a month to get an appointment (month of leaving messages, booking was within 48hrs). Service Manager was dire, lied to me and to ARUK, but receptionist was great and Quad Techie was great.

Overall, a pretty st experience, but still the best within a 2hr drive....

Abarth595turismo

344 posts

65 months

Monday 21st October 2019
quotequote all
Ares said:
Service eventually carried out there on Wednesday. Took a month to get an appointment (month of leaving messages, booking was within 48hrs). Service Manager was dire, lied to me and to ARUK, but receptionist was great and Quad Techie was great.

Overall, a pretty st experience, but still the best within a 2hr drive....
I wonder who the problem is?

Ares

11,000 posts

120 months

Wednesday 23rd October 2019
quotequote all
Abarth595turismo said:
Ares said:
Service eventually carried out there on Wednesday. Took a month to get an appointment (month of leaving messages, booking was within 48hrs). Service Manager was dire, lied to me and to ARUK, but receptionist was great and Quad Techie was great.

Overall, a pretty st experience, but still the best within a 2hr drive....
I wonder who the problem is?
The management? And their apathy?

Stuart J

1,301 posts

257 months

Wednesday 23rd October 2019
quotequote all
For anyone looking for service in London HWM Walton on Thames are no longer an Alfa dealer but have retained Official Alfa service , they have been very good with my 4C so might be worth a call if you need a quadrifoliolio serviced

Ares

11,000 posts

120 months

Thursday 24th October 2019
quotequote all
Stuart J said:
For anyone looking for service in London HWM Walton on Thames are no longer an Alfa dealer but have retained Official Alfa service , they have been very good with my 4C so might be worth a call if you need a quadrifoliolio serviced


In discussions with ARUK, they have admitted that there is no need for official ARUK servicing/maintenance, as long as OEM/official components are used. Whether the high-quality Alfa specialist network has caught up with the QV is a different matter, but for an oil change/brakes etc, there surely won't be an issue.

kilarney

483 posts

223 months

Sunday 27th October 2019
quotequote all
Ares said:
Service eventually carried out there on Wednesday. Took a month to get an appointment (month of leaving messages, booking was within 48hrs). Service Manager was dire, lied to me and to ARUK, but receptionist was great and Quad Techie was great.

Overall, a pretty st experience, but still the best within a 2hr drive....
So Chester a 50% solution then although I guess the important 50% with the Techie. I went into Mangoletsi for a look around and the vibe is all wrong. I have decided not to forgive the previous wrongs and get something else when the time comes.