HPI check shows "V5 issue date" doesn't match DVLA - Advice?
Discussion
Hi,
I've done a HPI check on a car I'm looking to buy, and the relevant section of the report says the following:
Now, the car had a personal plate on it, and this was removed around the same time it was traded in at a main dealer who then sent the car to auction, where it was picked up by the dealer I'm looking to buy from. So my suspiciion is that the V5 issue date not tying up is most likely to be related to the switching of docs when the reg transfer went though, and the car was traded in.
AA have said they'll look into it, and I have the number for the DVLA to ring tomorrow. But I thought I'd ask whether any of you guys have had a similar experience of what might cause this report on the HPI check? Help me get a peaceful night's sleep please, because at present I'm a bit concerned because I know that a fake/dodgy V5 would be a BIG problem, and I'm hoping that's not the case!
Cheers,
I've done a HPI check on a car I'm looking to buy, and the relevant section of the report says the following:
AA Vehicle Check said:
Vehicle Documents
V5 issue date
The V5 registration document issue date does not match the information provided by the DVLA
V5 serial number
The V5 registration document serial number is not recorded as stolen, forged or a duplicate
^ my bold added.V5 issue date
The V5 registration document issue date does not match the information provided by the DVLA
V5 serial number
The V5 registration document serial number is not recorded as stolen, forged or a duplicate
Now, the car had a personal plate on it, and this was removed around the same time it was traded in at a main dealer who then sent the car to auction, where it was picked up by the dealer I'm looking to buy from. So my suspiciion is that the V5 issue date not tying up is most likely to be related to the switching of docs when the reg transfer went though, and the car was traded in.
AA have said they'll look into it, and I have the number for the DVLA to ring tomorrow. But I thought I'd ask whether any of you guys have had a similar experience of what might cause this report on the HPI check? Help me get a peaceful night's sleep please, because at present I'm a bit concerned because I know that a fake/dodgy V5 would be a BIG problem, and I'm hoping that's not the case!
Cheers,
Just had this on a Defender I bought. A little research and I found that you can now check the issue date on the DVLA tax on line page. Having checked there it told me that the date I had been given was correct and Hpi (RAC) had the date wrong.
Called them (RAC) and they said they would investigate and call me. Called the following morning to confirm that their date was indeed wrong and they were making adjustments. Even emailed me a new report with everything clear.
Called them (RAC) and they said they would investigate and call me. Called the following morning to confirm that their date was indeed wrong and they were making adjustments. Even emailed me a new report with everything clear.
Denis O said:
Just had this on a Defender I bought. A little research and I found that you can now check the issue date on the DVLA tax on line page. Having checked there it told me that the date I had been given was correct and Hpi (RAC) had the date wrong.
Called them (RAC) and they said they would investigate and call me. Called the following morning to confirm that their date was indeed wrong and they were making adjustments. Even emailed me a new report with everything clear.
I didn't know you could check the V5 date via the tax online page.Called them (RAC) and they said they would investigate and call me. Called the following morning to confirm that their date was indeed wrong and they were making adjustments. Even emailed me a new report with everything clear.
However I've had a very similar resolution to you: I reported the discrepancy to AA yesterday (Sunday) afternoon and they said that they would need to call DVLA to investigate but DVLA only open Mon-Fri. They advised it could take up to 5 days to resolve!
I then recieved a call from AA about 10am this morning confirming that the date which I had supplied was indeed correct and that they would send me an amended HPI report which reflected that. I am now clear on that front to make the purchase and will be covered by their guarantee.
So good result in the end, but these things are always worth checking properly IMO.
Cheers all! :-)
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