Golden Warranty

Author
Discussion

Chrisp5782

Original Poster:

630 posts

137 months

Wednesday 10th October 2012
quotequote all
I've just had a DRIVELINE warranty quote from WarrantyWise that would protect my engine, gearbox and diff from any failure and by that I mean any failure (I rang and checked) provided my car is serviced as per the manafucturers schedule (doesn't have to be by the manafacturer)up to the retail value of my car.

For this I would have to pay £520 per year and the first £500 of any claim (volentary) with unlimited claims up to the value of the car.

So, IMS gone bang, £500 to pay for repair or replacement - it's a no brainer surely?!

I'm stumping up, why on earth wouldn't I?!

river_rat

683 posts

202 months

Wednesday 10th October 2012
quotequote all
That's weird, I got an online quote from them earlier today for a 997S I am thinking of buying, quote is £875.

It all seems watertight, covering bore scoring, etc - I just wonder if it is quite as good as they say when it comes to claiming though?

Chrisp5782

Original Poster:

630 posts

137 months

Wednesday 10th October 2012
quotequote all
river_rat said:
That's weird, I got an online quote from them earlier today for a 997S I am thinking of buying, quote is £875.

It all seems watertight, covering bore scoring, etc - I just wonder if it is quite as good as they say when it comes to claiming though?
Mines only a 2007 Cayman 2.7 so that might account for the difference?

It does seem watertight and I've heard nothing but good things about WarrantyWise (I don't work for them I swear!!lol)

Chrisp5782

Original Poster:

630 posts

137 months

Wednesday 10th October 2012
quotequote all
Chrisp5782 said:
river_rat said:
That's weird, I got an online quote from them earlier today for a 997S I am thinking of buying, quote is £875.

It all seems watertight, covering bore scoring, etc - I just wonder if it is quite as good as they say when it comes to claiming though?
Mines only a 2007 Cayman 2.7 so that might account for the difference?

It does seem watertight and I've heard nothing but good things about WarrantyWise (I don't work for them I swear!!lol)
Further to that I rang to get my quote and the girl went off to get authorisation for a further discount.

river_rat

683 posts

202 months

Wednesday 10th October 2012
quotequote all
She's on the phone to me now offering the same!

Soovy

35,829 posts

270 months

Wednesday 10th October 2012
quotequote all
Chrisp5782 said:
I mean any failure (I rang and checked)
Yeah, right. Of course.

And this person is a sales person right? Who won't decide whether the claim is paid or not. And won't be traceable either. And is paid commission to get you to sign up......

Use your loaf, mate!!!!




Deva Link

26,934 posts

244 months

Wednesday 10th October 2012
quotequote all
Chrisp5782 said:
I mean any failure (I rang and checked)
Make sure your understanding of "failure" is the same as their's. wink

201CHY

55 posts

147 months

Wednesday 10th October 2012
quotequote all
Deva Link said:
Chrisp5782 said:
I mean any failure (I rang and checked)
Ask them to define "failure".
+1 And put it in writing.

Chrisp5782

Original Poster:

630 posts

137 months

Wednesday 10th October 2012
quotequote all
Soovy said:
Yeah, right. Of course.

And this person is a sales person right? Who won't decide whether the claim is paid or not. And won't be traceable either. And is paid commission to get you to sign up......

Use your loaf, mate!!!!

Firstly, I don't like being spoken to like that so don't.

Secondly, have you looked at WarrantyWise as a company, checked their payout history and looked at independant customer surveys? I did before I rang so I have been "using my loaf" thanks very much.

Oh and so we're clear, you're not my mate.

mrdemon

21,146 posts

264 months

Wednesday 10th October 2012
quotequote all
it's good enough for these guys and their stock list of cars

http://www.tomhartley.com/

then it must be ok :-)

all cars from them inc the silly money ones come with Warrantywise.

Soovy

35,829 posts

270 months

Wednesday 10th October 2012
quotequote all
Chrisp5782 said:
Soovy said:
Yeah, right. Of course.

And this person is a sales person right? Who won't decide whether the claim is paid or not. And won't be traceable either. And is paid commission to get you to sign up......

Use your loaf, mate!!!!

Firstly, I don't like being spoken to like that so don't.

Secondly, have you looked at WarrantyWise as a company, checked their payout history and looked at independant customer surveys? I did before I rang so I have been "using my loaf" thanks very much.

Oh and so we're clear, you're not my mate.
Goodness me. Sorry if I have offended you. I apologise unreservedly.



Having spent a reasonable amount of the last few years interpreting contracts for financial services companies, I generally understand that they are written in such a way as to ensure maximum return for the company, and minimising protection for the punter.

So given that this is effectively an insurance contract, I am sceptical about such things. The sale person on the phone will tell you that you're covered for the sky falling in, but come claim time that is not something you can rely on - you have only the protection of the contract - the "Entire Agreement" clause within in means that whatever you're told by the sales person means diddly squat.

I've also spent many years on this forum, and done 75k in a 911 covered by the Porsche warranty. I've also met a lot of Porsche owners on this very forum who've been well and truly stiffed on the warranty front by a variety of warranty companies who have made the same claims as are being made to you.


In my experience, the only warranty worth having is the Porsche one. But as you've done your research I am sure you'll be fine.

As I said, I am sorry if my somewhat irreverant tone offended you. Please accept my apology.


Chrisp5782

Original Poster:

630 posts

137 months

Wednesday 10th October 2012
quotequote all
When I spoke to her I enquired specifically about IMS, scored bores and timing chain breakage. She knew exactly what I was talking about and cited where Porsche 911 engines had been repaired for those faults and covered completely by their DRIVETRAIN warranty.

It's a funny thing but one of the comments she made was about the company struggling to break free of the perceived view of warranty companies.

I really do think they're worth a look. They make a great deal about stating they have removed "weasel words" from the policies.

I quote "We offer the highest protection for your vehicle, there is no limited and restrictive list of parts, we simply include all mechanical and electrical parts. That's at least 5000 parts on most cars!"

thats for the full warranty, I was looking to only cover my engine, gearbox and diff - I can cover the cost of everything else.

Edited by Chrisp5782 on Wednesday 10th October 14:27

Soovy

35,829 posts

270 months

Wednesday 10th October 2012
quotequote all
Chrisp5782 said:
When I spoke to her I enquired specifically about IMS, scored bores and timing chain breakage. She knew exactly what I was talking about and cited where Porsche 911 engines had been repaired for those faults and covered completely by their DRIVETRAIN warranty.

I would suggest that anyone interested or the doubting Thomas's give them a call and ask your own questions before rubbishing my post. After all I put it on here in case people were interested....if you better of course.
At the risk of aggravating you further, which is not the intention, this is exactly my point. She can tell you anything she likes, but come claim time any representations she makes to you about what's covered and what's not are not worth the paper they're not written on.

Would it not be money better spent to get the Porsche cover?


Chrisp5782

Original Poster:

630 posts

137 months

Wednesday 10th October 2012
quotequote all
Soovy said:
Chrisp5782 said:
When I spoke to her I enquired specifically about IMS, scored bores and timing chain breakage. She knew exactly what I was talking about and cited where Porsche 911 engines had been repaired for those faults and covered completely by their DRIVETRAIN warranty.

I would suggest that anyone interested or the doubting Thomas's give them a call and ask your own questions before rubbishing my post. After all I put it on here in case people were interested....if you better of course.
At the risk of aggravating you further, which is not the intention, this is exactly my point. She can tell you anything she likes, but come claim time any representations she makes to you about what's covered and what's not are not worth the paper they're not written on.

Would it not be money better spent to get the Porsche cover?
Porsche cover on an '07 Cayman is restrictively expensive, ties me in to using OPC when I have a very, very indy locally (WarrantyWise will let me use them up to the cost of £100 an hour labour)no inspection fee and I only want to cover the drivetrain on the car.

Have a look at the website - www.warrantywise.co.uk you really might be surprised. I've a written quote coming in the post to ensure all I need is covered as I want it to be.

Also worth a look: www.warrantywise.co.uk/happy

Porkupine

1,709 posts

164 months

Wednesday 10th October 2012
quotequote all
Chrisp5782 said:
Porsche cover on an '07 Cayman is restrictively expensive, ties me in to using OPC when I have a very, very indy locally (WarrantyWise will let me use them up to the cost of £100 an hour labour)no inspection fee and I only want to cover the drivetrain on the car.

Have a look at the website - www.warrantywise.co.uk you really might be surprised. I've a written quote coming in the post to ensure all I need is covered as I want it to be.

Also worth a look: www.warrantywise.co.uk/happy
Go for it mate. But please do let us know what they do if something were to go wrong.

Soovy

35,829 posts

270 months

Wednesday 10th October 2012
quotequote all
Chrisp5782 said:
Soovy said:
Chrisp5782 said:
When I spoke to her I enquired specifically about IMS, scored bores and timing chain breakage. She knew exactly what I was talking about and cited where Porsche 911 engines had been repaired for those faults and covered completely by their DRIVETRAIN warranty.

I would suggest that anyone interested or the doubting Thomas's give them a call and ask your own questions before rubbishing my post. After all I put it on here in case people were interested....if you better of course.
At the risk of aggravating you further, which is not the intention, this is exactly my point. She can tell you anything she likes, but come claim time any representations she makes to you about what's covered and what's not are not worth the paper they're not written on.

Would it not be money better spent to get the Porsche cover?
Porsche cover on an '07 Cayman is restrictively expensive, ties me in to using OPC when I have a very, very indy locally (WarrantyWise will let me use them up to the cost of £100 an hour labour)no inspection fee and I only want to cover the drivetrain on the car.

Have a look at the website - www.warrantywise.co.uk you really might be surprised. I've a written quote coming in the post to ensure all I need is covered as I want it to be.

Also worth a look: www.warrantywise.co.uk/happy
I'll check it out. As I said, sorry I offended you, but this particular issue is a hobby horse of mine - I've seen at least three people end up with busted engines and no help, and with a rebuild costing thousands there's only so much you can do with hot tea and kleenex.


Chrisp5782

Original Poster:

630 posts

137 months

Wednesday 10th October 2012
quotequote all
Soovy said:
Chrisp5782 said:
Soovy said:
Chrisp5782 said:
When I spoke to her I enquired specifically about IMS, scored bores and timing chain breakage. She knew exactly what I was talking about and cited where Porsche 911 engines had been repaired for those faults and covered completely by their DRIVETRAIN warranty.

I would suggest that anyone interested or the doubting Thomas's give them a call and ask your own questions before rubbishing my post. After all I put it on here in case people were interested....if you better of course.
At the risk of aggravating you further, which is not the intention, this is exactly my point. She can tell you anything she likes, but come claim time any representations she makes to you about what's covered and what's not are not worth the paper they're not written on.

Would it not be money better spent to get the Porsche cover?
Porsche cover on an '07 Cayman is restrictively expensive, ties me in to using OPC when I have a very, very indy locally (WarrantyWise will let me use them up to the cost of £100 an hour labour)no inspection fee and I only want to cover the drivetrain on the car.

Have a look at the website - www.warrantywise.co.uk you really might be surprised. I've a written quote coming in the post to ensure all I need is covered as I want it to be.

Also worth a look: www.warrantywise.co.uk/happy
I'll check it out. As I said, sorry I offended you, but this particular issue is a hobby horse of mine - I've seen at least three people end up with busted engines and no help, and with a rebuild costing thousands there's only so much you can do with hot tea and kleenex.
Happy days, no offence taken.

I'm hoping these people really are as good as they say, I do believe they are. I'd at least hope that someone like Quentin Wilson wouldn't risk his reputation on a bonk product.

river_rat

683 posts

202 months

Wednesday 10th October 2012
quotequote all
I'd rather take a Porsche warranty, but my understanding is they make you have anything flagged up in the 111 point check rectified before they warranty it, including brakes, etc that they think are worn, plus a major service if the last one wasn't done at Porsche?

So it ends up potentially costing a lot of money before you can even apply the warranty.

I looked WarrantyDirect aswell (similar price) - they mention in writing on their website that bore scoring is covered, but appreciate there are ways they will maybe try to wriggle out of it when it comes to a claim.

Soovy

35,829 posts

270 months

Wednesday 10th October 2012
quotequote all
Chrisp5782 said:
Soovy said:
Chrisp5782 said:
Soovy said:
Chrisp5782 said:
When I spoke to her I enquired specifically about IMS, scored bores and timing chain breakage. She knew exactly what I was talking about and cited where Porsche 911 engines had been repaired for those faults and covered completely by their DRIVETRAIN warranty.

I would suggest that anyone interested or the doubting Thomas's give them a call and ask your own questions before rubbishing my post. After all I put it on here in case people were interested....if you better of course.
At the risk of aggravating you further, which is not the intention, this is exactly my point. She can tell you anything she likes, but come claim time any representations she makes to you about what's covered and what's not are not worth the paper they're not written on.

Would it not be money better spent to get the Porsche cover?
Porsche cover on an '07 Cayman is restrictively expensive, ties me in to using OPC when I have a very, very indy locally (WarrantyWise will let me use them up to the cost of £100 an hour labour)no inspection fee and I only want to cover the drivetrain on the car.

Have a look at the website - www.warrantywise.co.uk you really might be surprised. I've a written quote coming in the post to ensure all I need is covered as I want it to be.

Also worth a look: www.warrantywise.co.uk/happy
I'll check it out. As I said, sorry I offended you, but this particular issue is a hobby horse of mine - I've seen at least three people end up with busted engines and no help, and with a rebuild costing thousands there's only so much you can do with hot tea and kleenex.
Happy days, no offence taken.

I'm hoping these people really are as good as they say, I do believe they are. I'd at least hope that someone like Quentin Wilson wouldn't risk his reputation on a bonk product.
Well you'd hope not, certainly. There do seem to be a fair number of exclusion clauses. I'll spend a bit of time tonight having a look through them.

For start though, I can tell you that on my reading of this (the "Driveline" warranty), bore scoring won't be covered, because the cylinder block isn't a "moving part".


Warrantywise said:
Driveline Cover Level


Only Parts listed under the following headings are included. Any item not specifically described below is ‘not’ included.


Engine:
All internal moving Parts and also including the cylinder head gasket.

Camshaft Timing Belts and Tensioners:
Also includes damage caused to any other covered Parts, providing the camshaft belt and tensioner have both been changed in line with the manufacturer service requirements (proof required).

Gearbox and Transmission (manual or automatic):
All internal mechanical Parts of gearbox, transfer gearbox, torque converter and overdrive (but excluding SMG and DSG hydraulic actuator and internal oil cooler or radiator).

Clutch:
Flywheel (but excluding dual mass flywheel) release bearing, master cylinder, slave cylinder and fork lever.

Drive Train:
Drive shafts, prop-shafts, centre bearings, constant velocity joints (excluding rubber boots), universal joints and couplings.

Differential:
Crown wheel, pinion and bearings.
Oh and...... here's the exclusion clause from the actual contract which means that anything they tell you on the phone means nothing and cannot be relied upon

Warrantywise Driveline contract said:
Q. General

We are not liable for any statement or representation
which contradicts any of the conditions of Your Plan,
unless the statement or representation is clearly defined
on Your Plan Schedule or is supported in writing by us.
I remain sceptical, but hopeful I am wrong of course.

Edited by Soovy on Wednesday 10th October 14:51

Diesel130

1,549 posts

211 months

Wednesday 10th October 2012
quotequote all
Do a search on here first. I found this posting within 2 mins...

rem said:
When I bought my 2002 Boxster almost 3 years ago one of the conditions of sale was that it came with a 12 month warranty. I also stated (after researching on this forum) that the warranty must include for the rubber seal that causes the RMS oil leak.
A 12 month Warrantwise Gold policy (the best they did) was what I ended up with. The policy said it covered ALL seals & gaskets.
Sure enough the car developed an RMS leak so I tried to claim on the policy.

To cut a long (over 12 months) story short they point blank refused to pay out, saying due to the age & mileage (32k) of the car the leak was due to wear & tear.
I argued that they could say that about any seal at any time so why include it in the policy.

I then complained to the Lloyds compaint department who asked if I would settle for a 50% payout which I reluctantly agreed to.
However when they suggested this to Warrantywise, again they refused to pay a penny.
I got the distinct impression the guy at Lloyds thought the policy was crap when he said his job was not to judge how good the policy was, but if it covered the fault, or not.

I ended up getting nowt with a policy that said it covered all seals & gaskets.

This is just my experience, but IMHO I wouldn't touch them with a very long bargepole.