RE: Audi S4 Avant: PH Fleet

RE: Audi S4 Avant: PH Fleet

Thursday 8th June 2017

Audi S4 Avant: PH Fleet

The Sport Differential in 'our' S4's is broken... or is it?



There was always a risk booking in a car so dominant in its wide-ranging competence for a long-term test. The S4 Avant is an interesting Audi, but in an understated way. Great ownership proposition. Potentially a bit dull to write about.

Read our full Audi S4 Avant (2017) review

Uh-oh...
Uh-oh...
Hence my perverse excitement at the strident alarm and bright yellow warning shouting "Sport Differential: fault. Please contact workshop." Something to write about beyond 'goes well, got a nice interior' and all that!

OK, if this had actually resulted in an expensive shower of metal parts in my wake along the M1, the rear axle locking up mid-corner or something similarly dramatic I may have been slightly less sanguine. As it was the bong bonged, the dashboard lit up yellow ... and not much else. No nasty noises or sensations, nothing in fact untoward at all, my assumption being that when there's a fault with a system like this the failsafe is to default to 'open' the clutches and leave it working as a conventional open differential. So, I continued to my destination and when I fired the car up for the return journey the warning had gone. The old 'IT solution' seemed to have worked, indeed.

Bong! Oh. No, it hadn't.

I used the S4 a couple of times in the following days with no return of the fault and the car driving as normal. But it was clear I was going to have to put a call in to Audi and get it looked at. "Has the car been on track?" was the reasonable question from them when I did so. No. Indeed, its main use has been typically S4 Avant-like duties as a fast family estate in the hands of James and me.

And it's all been going so well!
And it's all been going so well!
Both of us have enjoyed the extra dynamic verve the £1,200 optional Sport Differential brings to the S4, my memory taking me back to a surprisingly sideways demonstration of its abilities on a slithery little track in Majorca at the launch of the previous supercharged V6 version. It's no Mitsubishi Evo all of a sudden, but with the ability to manage the torque across the rear axle the S4 can do something about the traditional nose-heavy Audi dynamics if you're confident on the throttle. Indeed, when I spoke with the man from GKN who helped Ford calibrate the Drift Mode enabling Twinster system on the Focus RS he said he was running an S4 at the time and was impressed with the Sport Differential's scope.

In a previous report James described the Sport Differential as "an expensive tick on the options sheet but for the way it elevates the S4 from merely fast Audi into a genuinely involving driving machine it's worth every penny." I'd stand by that. When it's working. One response on Twitter was certainly interesting, @Cazooch saying "Had the same fault on our Audi S5, had to replace the whole diff."

We'll find out what Audi has to say on the matter once they've had a look at the car.


FACT SHEET
Car:
2016 Audi S4 Avant
On fleet since: January 2017
Mileage: 7,976
List price new: £44,415 (As tested £49,770 comprising Misano Red paint for £645, Quattro sport with Sport Differential for £1,200, 19-inch diamond cut wheels for £550, Light and Vision pack for £750, Adaptive S Sport suspension with damping control for £900, Audi phonebox with wireless charging for £325 and on the road costs of £985)
Last month at a glance: Less Vorsprung due to potentially duff Technik - car currently in workshop

 

 

Previous reports:
Audi S4 arrives on the fleet
Audi S4: Review
Getting to grips with another AWD Avant
Hang on, an Audi with appeal beyond just the showroom?
What's the square route of S4?

Author
Discussion

Ved

Original Poster:

3,825 posts

175 months

Thursday 8th June 2017
quotequote all
At least the steering worked on yours! More than can be said for the one I'm rejecting frown They don't make them like they used to, if they did make them that way in the first place.

Edited by Ved on Thursday 8th June 12:09

W124

1,529 posts

138 months

Thursday 8th June 2017
quotequote all
Not a car I like much, if I'm honest. The MLB A4/A5 feels oddly flimsy. I delivered an A5 the other day with all the bells and whistles on it, 96 miles on the clock at delivery, and it was rattling a bit. A strange vibration from the centre console. It just felt overloaded with tech for absolutely no reason at all. They feel a bit fake.

DRGAZZA

11 posts

82 months

Thursday 8th June 2017
quotequote all
Had this problem on my RS4. Audi had to replace the Diff to resolve the issue. Ultimately it seems contamination in the oil that operates the active diff clogged a sensor which in turn gives an uneven reading when you start the car. Ironically this happened directly after an oil service. It took a while to get it resolved. Once sorted and working again you realise how effective it is.

ZX10R NIN

27,600 posts

125 months

Thursday 8th June 2017
quotequote all
They'll be changing the diff seems to be something occurring more often expect a revised service schedule for the diff soon.

Ved

Original Poster:

3,825 posts

175 months

Thursday 8th June 2017
quotequote all
W124 said:
It just felt overloaded with tech for absolutely no reason at all.
I found this in the brief few days I had with it. Very distracting but I have come from very low-tech cars. I think with time it'll settle and owners will find their favourite options to fiddle with. Having so many ways to do the same thing isn't particularly welcoming.

Edited by Ved on Thursday 8th June 14:21

rob.e

2,861 posts

278 months

Thursday 8th June 2017
quotequote all
so what would have been the implication if you HAD been on track?

presumably it's not beyond the real of possibility for a s4 owner to do the occasional track/airfield day.. would that have invalidated your warranty?

Icehanger

394 posts

222 months

Thursday 8th June 2017
quotequote all
Slight Hijack...

Got this sports differential fitted to mine (Love it too!) but a not a single dealer can tell me what the service interval is on it
I've had everything from -

18,000 2 years - No that's the engine
You mean the gearbox? - No
Its sealed for life like the gearbox - no it's not
to....
you don't have that fitted to your car because it's not an RS - **head butts wall in frustration**

The joys of un educated service people

Alucidnation

16,810 posts

170 months

Thursday 8th June 2017
quotequote all
anonymous said:
[redacted]
Define handling.

WokkaWokka

699 posts

139 months

Thursday 8th June 2017
quotequote all
I had an S3 for three years. That was a nice little car. Plenty of shove.

After that I wanted to save some company car tax and I've got an A5 with plenty of bells and whistles. It drives okay but the best thing about it is the tech. Drives itself on the motorway and the system is very competent. Comfy seats (I'm getting old, clearly) virtual dials, loads of cool stuff.

I've got a hankering for something more exciting so probably going to build a track car soon and then when the A5 is up for replacing I'll probably go for another S model or finances permitting an RS/AMG/M. One things for sure, they are well engineered and sometimes cars have issues, that's part of life it's how well your dealer looks after you that matters.

bungle

1,874 posts

240 months

Thursday 8th June 2017
quotequote all
Icehanger said:
Slight Hijack...

Got this sports differential fitted to mine (Love it too!) but a not a single dealer can tell me what the service interval is on it
I've had everything from -

18,000 2 years - No that's the engine
You mean the gearbox? - No
Its sealed for life like the gearbox - no it's not
to....
you don't have that fitted to your car because it's not an RS - **head butts wall in frustration**

The joys of un educated service people
Did you ever get an answer? I've got sports diff too.

TomScrut

2,546 posts

88 months

Thursday 8th June 2017
quotequote all
This may sound an odd question but I have yet to read a review of an S4/S5 since the sport diff became available where the diff was not fitted to the review car yet it was also deemed essential. How do they know if they don't get review cars without them?

Icehanger

394 posts

222 months

Friday 9th June 2017
quotequote all
bungle said:
Icehanger said:
Slight Hijack...

Got this sports differential fitted to mine (Love it too!) but a not a single dealer can tell me what the service interval is on it
I've had everything from -

18,000 2 years - No that's the engine
You mean the gearbox? - No
Its sealed for life like the gearbox - no it's not
to....
you don't have that fitted to your car because it's not an RS - **head butts wall in frustration**

The joys of un educated service people
Did you ever get an answer? I've got sports diff too.
not yet, got to do some googling and see what's involved and do it myself as its clearly something that my car "doesn't need" it wont matter if its not on the audi history lol
Will check some Indy specialists and see what they estimate time wise as well as could be easier to chuck it at one of those, there's also the discrepancy between ZF and Audi over the box also so may get that done before I hit 50K

Dan Trent

1,866 posts

168 months

Friday 9th June 2017
quotequote all
TomScrut said:
This may sound an odd question but I have yet to read a review of an S4/S5 since the sport diff became available where the diff was not fitted to the review car yet it was also deemed essential. How do they know if they don't get review cars without them?
A fair point but I think we're pretty familiar with how 'standard' Audis handle and, given you can feel what the Sport Diff is doing, it's not hard to extrapolate from that what it would be like without. Now, if you just bear with me as I dust off my big dictionary of stereotypical Audi handling traits........ wink

In other news the car is now back from Audi with no warning lights illuminated. They report having investigated the fault and not discovering anything; I'll take it from that it was a fault code and they've cleared it and all is good. I will of course report back if that changes. And have a quick look under the car to see if there's any suspiciously clean or fresh looking components underneath. Y'know, like a new diff casing or anything like that!

Cheers,

Dan



culpz

4,882 posts

112 months

Friday 9th June 2017
quotequote all
rob.e said:
so what would have been the implication if you HAD been on track?

presumably it's not beyond the real of possibility for a s4 owner to do the occasional track/airfield day.. would that have invalidated your warranty?
Sounds like a typical Audi dealership thing to say really. Probably a way of trying to wriggle out of warranty work.

It's not impossible but i can guarantee that the assumption is there because it's specifically a performance variant. I'm not sure many owners would readily admit to doing track work, whether it was in fact the case or not. They'd probably struggle to identify where and how it's been used.

zebede

122 posts

271 months

Saturday 10th June 2017
quotequote all
I've done a couple of track days recently and there were a couple of s4's on track with plates taped over
There was even an sq5 mixing it up with the gt4's and various fast paraphanalia

My rs6 frequently went on track but it spanked the brakes, replaced once under warranty though wink

Deep

2,067 posts

243 months

Sunday 11th June 2017
quotequote all
I test drove one of these, my first Audi in many years, with the sports diff and I must say it went around corners really well.

However I have never experienced steering so absolutely disconnected from the car and road. It was truly awful.

I was looking for a daily hack not a car to have fun in as such but the steering was just so poor that I knew that it wasn't for me and frankly can't see how anybody could put up with it.

A real shame because I liked the look of the car and the interior.

TomScrut

2,546 posts

88 months

Monday 12th June 2017
quotequote all
Dan Trent said:
A fair point but I think we're pretty familiar with how 'standard' Audis handle and, given you can feel what the Sport Diff is doing, it's not hard to extrapolate from that what it would be like without. Now, if you just bear with me as I dust off my big dictionary of stereotypical Audi handling traits........ wink
It was kind of a trick question, I have a B9 S5 sportback and it under-steers (compared to my mk7 Golf R I had previously) but because the car is leased I couldn't justify the extra cash on the diff. I also had a B8 S4 without the diff (because it was in the showroom when I bought it any my affordability depended on getting a good deal on the showroom car) and it did too.

The car isn't as enjoyable as I would imagine it would be with it, but at effectively a 12% on cost to the lease it wasn't viable for me and I still think its a good car.