Archive #10843922
Here are some of the warranty packages being offered by different companies after the changes to the manufacturer's warranty were made a few weeks ago.



Hartech



LIFETIME MAINTENANCE PLAN

Our Plan was unique - but now it is in its 9th successful year, as a result of which a few competitors are virtually copying many aspects of it. Our scheme has been successful because of the way we apply our comprehensive preventative maintenance service schedules and the way we look after our customers in the event of a claim. Warranty Plans are only as good as the experience of claim success but after pioneering the idea for so long – at least our customers can be reassured by our track record of 9 years without any complaints or failing to honour obligations (even for engine work) - something only time will prove elsewhere. We started the scheme because after several years we realised that the cars we bought to sell, carefully and thoroughly prepared for sale and then looked after – seemed rarely to go wrong and cost relatively little to maintain. However the cars we sold that were looked after elsewhere and then came back to us were never in such good condition – so we realised we had to maintain them ourselves to make it work and hence we decided to include the cost of the servicing in the Maintenance Plan Monthly Payments. It all proved that cars well looked after reward owners.

Public demand resulted in us broadening the scheme to cover cars bought elsewhere after initially going through our own Major Gold Service Schedule (which is the most comprehensive available including cylinder compression tests, 4-wheel laser alignment checks, road tests and all mechanical and electrical components and systems). It has historically worked out very well, with no complaints, no claims refused and an increasing number of happy customers enjoying low maintenance costs and the peace of mind that if anything major did go wrong the cost of repair would be minimised.

Customers soon realise that we can only make this pay if we look after their cars so well (and identify emerging faults before they become worse and while they cost less to fix) that they rarely need to come back in-between servicing – and this is our incentive to do the best job possible and puts us and the owner in the same position – both seeking the least expensive way to achieve the lowest running costs and maximum reliability.

Hartech sales cars have already been prepared to the highest standards and come complete with a period of free Lifetime Maintenance Plan cover (and a comprehensive written engineers report and guarantee). Currently sale cars enjoy 12 months (or 12K) free cover (worth over £1K) which takes a car on less than 12K/year to almost 2 years motoring free of service charges and covered by the Maintenance Plan for parts only costs for at least a full year. Cars bought elsewhere may have serious faults identified during the service checks which may need to be fixed before being eligible for the scheme or can be excluded from future cover.

The “Hartech Lifetime Maintenance Plan” then enables the owner to pay a modest regular monthly amount that covers:

• Servicing costs in full (parts & labour)
• Annual MOT fee
• The labour element of all other faults including those caused by wear and tear (except a small list of exclusions (see later).

We call this our Lifetime Maintenance Plan because it continues for as long as the owner wants to stay on the scheme – effectively for the Lifetime of their ownership.

Examples:
• No work needed other than routine servicing & MOT – nothing extra to pay
• Brake pads & clutch needed – the customer would pay for the parts used (i.e. brake pads & clutch kit) but no labour
• Engine failure (such as a timing chain failure) – the customer would pay for the parts used (e.g. gasket sets, chains, valves, etc.) but no labour
In addition there is:
• No limit to the repair costs, frequency of claims, mileages accumulated or age of the vehicle.
• Priority booking for Maintenance Plan customers
• No fixed term length or expiration date

The costs below reflect the monthly payments for annual mileages for Hartech sales cars (payable after the “free” period):

Miles/year 6K 12K 18K 24K
944 996 Boxster & Boxster S £44 £55 £88 £121
944 S, S2 & 968 £50 £66 £105 £138
944T, 993, 996 Turbo GT2 GT3 £60 £75 £115 £143
911 3.2 £62 £82 £120 £165
911 964 £72 £105 £150 £200


The costs below reflect the monthly payments for the annual mileages for cars bought elsewhere.
Miles/year 6K 12K 18K 24K
944 996 Boxster & Boxster S £55 £72 £110 £155
944S, S2 & 968 £64 £85 £132 £187
944Turbo, 993, 996 Turbo GT2 GT3 £77 £95 £150 £187
911 3.2 Carrera £82 £105 £157 £215
964 £93 £137 £192 £258


All prices quoted are £GBP (ex-VAT) and are correct as at 01/01/08

These prices were due for annual review on 1st January 2009 but in view of the present ecconomic crisis we have decided to help our loyal customers by delaying any increases until further notice.

Customers are fully protected against unapproved increases as payment is set up by standing order and can only be altered by the customer directly.

The main exclusions are – air con, radios, alarms and immobilisers, faults caused by lack of proper care and attention, accident damage/bodywork, tyres and faults caused by corrosion.

Many faults have no parts involved anyway (or parts costs are minimal) and the labour element (that is free) usually represents the greatest cost in most repairs. This is especially true of engine and gearbox repairs where the labour cost is huge but parts are relatively inexpensive – particularly with all the modifications, re-design work and reconditioned parts provided by Hartech with Boxster and 996 repairs - most of which no other competitor can offer (such as replacing cracked liners, re-rounding bores and supporting them, re-ground crankshafts with upgraded shells, modified intermediate shaft bearings and shafts etc - all lowering repair costs under our Plan that competitors cannot match.

While repairing under Warranty we also offer to fit other local parts (for good preventative maintenance reasons – like new big ends or gearbox synchro rings etc) for no extra cost (where no extra time is involved) or a modest extra cost (for things like decoking and re-seating valves etc - even when they were not the cause of the original claim but the work involved uncovers the parts anyway - but this option is entirely at the customers own choice).

Our aim is to get away from the usual conflict that often exists between warranty providers and owners (when claims are in progress) and instead create a friendly, sensible and agreeable way of discussing options and alternatives and complete the repair to everyone’s satisfaction at the minimum cost.

More comprehensive details about this scheme are available in our buyers guide part 3 on our web site www.hartech.org




Sports and Classic (www.sportsandclassic.com)



SPORTS AND CLASSIC LTD MAINTENANCE PLAN

The Sports and Classic Ltd maintenance plan is hereafter referred to as the SCMP. The SCMP is a maintenance plan which is paid monthly by direct debit to avoid large unexpected repair and service bills, even on wear and tear items such as brakes, clutches, water pumps, alternator belts, window regulators and much more!

Have you ever had an after market warranty policy that you tried to claim on only to find the claim was rejected on the basis that the failure had been caused due to wear and tear?

Well we have been dealing with these types of warranty companies for a number of years now and this wear and tear exclusion is being used all too often.

Think about how these companies work they don’t even want a garage to inspect the vehicle or do a health check over before the cover begins, they have a lot of outlay such as staff, offices, telephones, engineer reports and advertising before they even look at your problem….all for around £400 to £600+ a year.

We have decided to start our own maintenance plan due to many reasons, but a few are increased motoring costs and the fact that the only warranty we have come across that covers most items is the official Porsche warranty , but it has recently had a price increase to roughly £1400 a year and that makes it a very expensive option. To add to this expense you can now only get the car serviced and repaired in the Porsche dealer network.

This equates to roughly £1400 warranty costs and £500 servicing costs, that’s £1900 a year on average with no wear and tear items such as clutches or brake pads.

So we have created an alternative which may suit people who don’t want to be paying over inflated warranty prices, but want a level of protection should the worst happen, the sports and classic ltd maintenance plan offers just that.

THIS IS NOT AN INSURANCE OR BREAKDOWN WARRANTY POLICY.

WHAT IS INCLUDED IN YOUR PLAN?

The materials and labour for all scheduled servicing for 1 year is included, items found to be faulty will be charged to the customer but the labour is covered by the SCMP, such as oils, spark plugs, air filters, wiper blades, oil filters, fuel filters, cam-belts ETC.
All labour associated with a repair to the vehicle is covered, customers only pay for the parts required to repair the fault.
Any air-conditioning gas that is required for an air-conditioning repair will be covered by the SCMP. (This is a saving of £60 plus VAT)
One Mot for the year

- Maximum of one service per year, mileage dependant.
- No age limit on vehicle being accepted.
- No limit on vehicle mileage.
- Monthly payments mean no large initial charge.
- Priority booking.
- No waiting for an engineers report to authorise repairs.
- Transferable when you sell the car, as long as it does not pass through a motor trader.
- Porsche trained technicians and up to date diagnostic and fault finding equipment.
- Mercedes-Benz courtesy car. (please ask when booking in)
- Cayennes are not excluded like other plans.

Exclusions from the SCMP

Water ingress into vehicle and associated damages, such as electrical equipment, interior trim panels and carpets.
Any damage caused by track, race or dyno and rolling road use or testing.
Any evidence of abuse or misuse causing a mechanical over rev of the engine.
Upgraded parts that have not been supplied and fitted by ourselves.
If we believe that there is evidence that the odometer has been tampered with, the policy shall become null and void.
Any costs that are obtained due to sub-contracting certain aspects of the repair, such as internal automatic gearbox repairs, complex machining processes and the programming of electrical control units or keys.
For example the automatic transmission would normally be replaced at a cost of ££££ but we can normally repair the unit at a considerable saving to the customer.
Any consumables, oils, fluids or parts for a repair.
Any cost’s relating to tyres or road wheels.
More than 3 hours electrical diagnosis time per claim.
More than 4 hours diagnosis time for mechanical failures/noises.
Any damages caused by jump starting, charging or connecting the battery polarity incorrectly.
Anything that is not agreed by sports and classic to be acceptable to the vehicle for the age and mileage, sometimes problems have to progress to be accurately diagnosed and repaired this will be at our discretion.
Any recovery costs for the vehicle.
Any hire car rental charges whilst car is being repaired.
Any act of god, terrorism, intentional or accidental damage.
Any fitting of performance or enhancement products.
Customers will not be able to source any of the parts themselves for repairs as the parts we fit are warranted by our supplier’s to be free from defect for a period of 12 months so we can claim the labour back should we need to replace them again.
All repairs/servicing to be carried out by sports and classic ltd unless authorised by ourselves.
All parts fitted will be from Porsche or OEM parts.


HOW DO I TAKE OUT THE PLAN?

The Vehicle must have full service history, if not it will need a major service carried out by ourselves first to qualify, at the customers expense.

Vehicle must have an inspection carried out at our workshops; if a major service is being carried out then there will be no charge for the inspection.

If the next service is due with in 3000 miles/3months then the car MUST be serviced first before going onto the SCMP, again at customer’s expense.

Payment is via direct debit into our bank account on the 1st of every month, minimum contract is 12 months.


REPAIR COST EXAMPLES (all £/GBP)

Repair Labour Parts Cost With SCMP Without SCMP Saved
Wheel bearing 996 190 70 70 260 190
Clutch replacement Boxster 330 290 290 620 330
Water pump 911/997 240 171 171 411 240
Vario cam 996/Boxster 380 190 190 570 380
Cayenne alternator 480 595 595 1075 480
Window mech 996/Boxster 90 150 150 240 90
Clutch replacement 996 TT 550 640 640 1190 550
996 noisey diff bearings 800 390 390 1190 800
Boxster 2nd gear fault 700 650 650 1350 700


All prices are excluding vat and are approximate.

WHAT DOES IT COST?

The first year has a one off charge of £150 and then followed by monthly payments, see table below for pricing.

Model Price Per Month (£/GBP)
993 C2 75
993 C4 75
993 TT 80
996 C2 75
996 C4/C4s 75
996 TT 85
996 GT2 85
996 GT3 85
Boxster 70
Boxster S 75
Cayman 75
Cayman S 75
Cayenne 80
Cayenne S 80
Cayenne Turbo 85
997 C2 75
997 C4 75
997 GT3 85
997 TT 85

WE COVER CAYENNE, BOXSTER, CAYMAN, 964, 993, 996, 997, GT3, GT2 AND TURBO MODELS....MODIFIED OR STANDARD !


All prices are subject to vat at 15.0%.




911 Virgin.com



How do our prices work, why do we operate such a strange scheme and what security do you have buying from us ?

If a car dealer says he is going to service a car before you drive it away then it doesn`t take a genius to know that most are going to do the bare minimum needed. Every penny they spend is a penny less profit and you only have to look at how many dealers cash in £50- 100 worth of tax on a car to realise they aren't going to rush out and blow £1,500 pounds on a no holds barred service.

We have developed a scheme which we first started using in 1999 (hence the name!). It allows you to see exactly what work is carried out on your car and also affords you the benefit of a safety net should anything untoward happen. There's a bit to get through unfortunately but at least you'll be fully informed and everything is laid out in the open

We have two prices. The retail price (in bold) and the Millennium bug price (in pink). There is normally a £2,000 difference between the two prices.

We spend a lot of time ensuring the cars we take into stock represent the upper level of what is available within their respective peer groups. As well as carefully inspecting the cars and driving them we also have full computer diagnostic facilities up to and including the latest models. It is important to point out that we own our stock outright, for this reason we want to be certain we have bought wisely and accordingly reject many more cars than we buy. Most of our stock is sourced direct from their private owners as this allows us to decide a vehicle's condition rather than the salesman who`s taking it in part exchange .

This is in marked contrast to someone selling other people's cars on a commission basis. They have no financial commitment to the car, merely offer it for sale. If it sells it sells, if it doesn't it goes back to the owner. You as the buyer are having to act as quality control officer!

The Retail or Bold price

At the retail price we send the car away to a good marque specialist, ask them to service the car and look for faults that need correcting. We then correct those faults and stand by the car for 3 months or 3,000 miles ( which ever comes first). This standing by the car doesn`t just cover things breaking, it also covers any wear and tear items overlooked at the point of service. The only things we don`t cover are stereos and alarms or other security products.

Whilst we are happy to sell cars at the retail price you can actually still get our support without having to pay it at the time of purchase. Uniquely we allow you to wait and see if you need our help before deciding whether or not to spend the money using our unique Millennium bug price. You really can have your cake and eat it....

The Millennium bug or Pink price

The pink price is for the car exactly as it stands. We don`t service it before it leaves us. You are guaranteed clean title to the car in terms of ownership but that is it. Having saved £2,000 on the retail price if something were to fail on the car you have this money to cover it`s replacement or repair. It allows you to buy the car at what we reckon is the private sale price, all be it on a car we have inspected and deemed good enough to buy with our own money then put into stock. It also allows you to make comparisons with other dealers if you feel all they are going to do is wipe over the car with an oily rag before you take delivery.

The Important Bit: We don't wish to disadvantage someone buying at the bug price or shirk our responsibilities as reputable dealers so we police it in the following way. Were you to buy a car at the bug price and a problem occur within the retail price guarantee period costing more than difference between what you paid and the retail price to correct (normally £2000), we will allow you to retrospectively pay the difference between the two prices and will correct the problem as with a retail sale. The millennium bug price is not intended to affect your statutory rights as a consumer.

Example: You pay £20,000 for a car at the bug price, the retail price was £22,000. Ten weeks into ownership it suddenly develops a fault with the engine that costs £5,000 to cure. You pay the £2,000 difference to make the car up to the retail price and we step in with the remainder of the money. If, say an alternator failed that cost £300 to sort out then that would be down to you because even after you`d paid the £300 you would still be £1,700 better of than someone choosing to pay the retail price. Once the retail price guarantee period is over you`ve still got the remainder of any money saved. A case of having your cake and eating it at the same time.



Millennium bug price plus service at cost (our recommended purchase method)

Many people want to have a car serviced before taking delivery and indeed we recommend it, that way you start off with a clean sheet of paper. It also allows an independent third party the chance to cast their eyes over the vehicle to make sure there are no nasties hiding away. We don`t have service facilities on site because we see there is a conflict of interest when doing your own pre-sales service work. Why would you want to look too hard when it`s you that is footing the bill to correct anything found.

The network of specialists and main dealers we use are all totally independent from us and as such not partisan. They are not going to sully their reputation just so we can make a bit of profit selling a car. We have working relationships with them and we have a dialog which allows us to understand what work does and doesn`t need attending to allowing for relative age and other influencing factors. We would never ask them to compromise their beliefs and standards. In general garages hate working for car dealers because they always want to cover over the cracks or take the cheapest rather than the best route to solving a problem. The people who carry out service work for us are often our most vocal supporters because they know if it needs doing then we'll do it properly.

After receiving a deposit we deliver the car for service. Once finished we collect the vehicle and prepare it in the usual manner for hand over. You pay the cost of the service work and will get a copy of the invoice. We put no mark-up on the bills. Should the bill exceed the difference between the Bug and retail price then we step in, pay the difference and the sale reverts to a retail sale. In the event (as is usually the case) that you save money on the retail price then we stand to the car during what would have been the retail price guarantee period as per the Millennium bug price as outlined above.

Example: You pay £20,000 for a car at the bug price and take it at the third way, (we call that the bug price plus service at cost). The service bill comes in at £1,200. Once again ten weeks into ownership the vehicle develops an engine fault that costs £5,000 to cure. You can retrospectively top up the sale to the retail price by paying the £800 difference and we will step in with the remainder of the money. Again, if an alternator failed that cost £300 to cure that would be down to you because you would still be £500 better off than if you`d gone down the retail price route.


Extended warranty

We have developed a scheme which satisfies our customer's biggest worries, namely what happens if and engine lets go or a gearbox breaks. For £400 in the first year you get cover against internal mechanical breakage in the engine or gearbox. There are some ancillary components covered such as engine & anti-lock braking electronic control units but primarily it`s there for the engine and gearbox. The claim limit is the value of the vehicle and providing it`s a straight repair no excess to pay. If there is substantial betterment then a contribution could be asked for. If a factory new engine is deemed to be the best solution and fitted then a contribution of £3,000 is required, (the total job costs around £10,000 and includes new engine ancillaries as well as the engine it`s self). The warranty does not cover gradual deterioration through age and usage. Full details of the scheme are available from our office.

And when things do go wrong?

It is with a sense of pride that in all the time we`ve been trading and after selling thousands of cars never once have we needed to secure the services of a solicitor to defend legal action resulting from a dispute with a customer. That is not to say there haven`t been instances where customers have had problems - we sell a complex mechanical object. What hopefully it does show is that we look at any situation with fair and honest eyes trying to see things from the customer's perspective rather than just our own. Reputations have to be earned and we aren`t happy resting on ours - we want to build on it.




Specialist Cars of Malton



http://www.specialistcarsltd.co.uk/

At Specialist Cars of Malton any car we sell is covered from bumper to
bumper anywhere in the country for a year. This is not a bought in warranty,
it is our own and covers literally everything for a year. For small jobs if
you are far from us we will ask your local Porsche specialist to do the job
and we will pay them direct. For larger jobs we have a covered transporter,
will come out, collect the car, drop a courtesy car with you if required,
bring the car back to Malton, mend it and then drop it back to you valeted
and ready to roll again. Due to the warranty being our own we have to ensure
our cars are prepared to the highest standards, we take pride in our cars
being the best in the country.


RSJ Sports Cars



www.rsjsportscars.com

At RSJ we have a dedicated factory trained technician inspecting our cars on site before we buy them.He does the same check as a main dealer would do when they buy a car.
Any faults found are rectified on the car before we sell it.

Because of this buying process and subsequent preparation, RSJ are happy to give a
3 MONTH IN-HOUSE WARRANTY on all our cars at the asking price.
This covers all mechanical components and all electrical items.
It obviously excludes driver abuse as with any warranty.
There is no extra charge for this warranty and it is included in our price.
All our cars for sale are open to Peter Morgan inspections for further peace of mind.

On top of this (FOR CARS SOLD BY US ONLY) we also offer a 1 year extended in house maintenance scheme where we cover all major mechanical components and electrical items for £850 + vat for the year.
This does not include wear and tear items like clutches,brakes,tyres etc.
On this scheme,any work that is required will be done by us for free labour and 50% cost of the parts paid by us and 50% of the cost of the parts paid by you.
This 1 year cover will also include the cost of your next service at half price.

For Porsche owners who have bought cars elsewhere and are looking for a form of structured and staggered cost of running a Porsche,we are offering a

Service & Maintenance Monthly Payment Plan


Please note that this is NOT a warranty.

It is a way of spreading the cost of running a Porsche where we take some of the risk and you take some of the risk.

The scheme involves an initial inspection & service by us which the customer pays for and then after that any repairs that become due in the one year period are carried out by us at FREE labout to you.
You are required to pay for all of the parts required for the repair.

Our price is £85 + vat a month for all models payable by direct debit monthly for a 1 year term which can be extended indefinitely.
These payments go towards & include the next scheduled service (which is completely free on labour & parts) and and all maintenance work in the one year period INCLUDING wear and tear items.

The customer is required to pay for all parts except the parts on the continuing services performed which are free of any cost. We use Mobil oil for all service work The annual mileage limit is 12000 miles for this plan.

The labour element on all repairs is free,that is what we do at our cost and that is part of what you are paying for with each monthly payment.

The plan is open to 993, 996, Boxster 986,Cayenne and also current models, the 997,Cayman and Boxster 987 for which we have the required latest factory diagnostic tool, the PIWIS system tester 3 as well as factory trained technicians knowing how to use it.
We have decided not to cover turbocharged cars and GT3's.
The reason for this is that the parts of the engine and gearbox are still going to cost a fortune in the event of failure and the customer will still be disappointed even if the labour to fix them is free.
We feel owners of these cars need to get a Porsche warranty.

Any mileage exceeding this can be charged pro rata at the end of the term or during if needed.
We have decided that the initial inspection will comprise of the NEXT SCHEDULED SERVICE so we will need to look at all service books before we take people on or start any inspection work.
The service history does not have to be main dealer but needs to be people we have heard of and are reputable.

Obviously any faults need to be rectified at the customers cost at this point before the plan commences.
One exception to this is that we will NOT insist on weeping rms's to be repaired at the initial inspection as we see it as an unnecessary repair unless a clutch needs replacing but obviously it will be taken note of and not eligible for repair any time in the year. This is obviously to the customers benefit.

Any cars with incomplete service histories or work done at non recognised places will not be able to join our scheme.We would advise your service history is faxed to us at the earliest point.

There will be some slight additional labour time added to our published service menu's on our service page for the initial inspection which cannot be fully performed within those prices if a 12k or 24k service is performed or 20k or 40k on new generation cars as the labour times on them dont allow what is required for the more thorough checks that will be required over and above regular servicing.
This will be kept to a minimum as far as possible.
Obviously this initial service and inspection and any immediate remedial work required will be charged at that point to the customer on the day.

We have Mercedes courtesy cars at £10 a day available which have to be insured on your own comprehensive insurance policy.