Tenant advice
Author
Discussion

Blue62

Original Poster:

10,350 posts

177 months

Saturday 25th April
quotequote all
One of my kids left her student rental just before Xmas, while moving a door slammed and a mirror fell off the wall and broke. She contacted the landlord who asked her to pay for a new mirror, which she did and her deposit was returned in full within the statutory period.

Last night she received a threatening call from the landlord insisting she is responsible for fitting the mirror, this was completely out of the blue after four months. My view is she tells him no calls and apologises for his tone, then suggests she’s complied with his initial request and the return of deposit means end of contract. Am I giving her good advice?

98elise

31,677 posts

186 months

Saturday 25th April
quotequote all
As a landlord that seems reasonable to me. You can't keep going back to the tenant for more money, and as the rental is over and the deposit returned the LL has zero leverage. If they wanted payment for fitting then thats what they should have agreed the first rime round.

Countdown

47,935 posts

221 months

Saturday 25th April
quotequote all
I'm not the best at DIY but surely it can't be that hard to put up a mirror? confused

Anyway given that he's returned the deposit I'm not sure what leverage he has (if any) so I'd be tempted to tell him to "do one".

Normally I'd suggest an amicable discussion but given the way her former LL has approached her I'd not do him any favours.

Blue62

Original Poster:

10,350 posts

177 months

Saturday 25th April
quotequote all
Thank you

98elise

31,677 posts

186 months

Saturday 25th April
quotequote all
Countdown said:
I'm not the best at DIY but surely it can't be that hard to put up a mirror? confused
Its no more difficult than hanging a picture.


Countdown

47,935 posts

221 months

Saturday 25th April
quotequote all
98elise said:
Countdown said:
I'm not the best at DIY but surely it can't be that hard to put up a mirror? confused
Its no more difficult than hanging a picture.
Not true. Unlike a picture you have to get a mirror perfectly level, otherwise the reflection is at an angle.



wink

mikecassie

665 posts

184 months

Saturday 25th April
quotequote all
Seems like everyone agrees that the LL is too late. His request was to buy a new mirror not buy and install a new mirror, so she has complied fully with his request.
He's returned her deposit and if he's any issue, he should have brought it up long before now. Block number IMO.

Blue62

Original Poster:

10,350 posts

177 months

Saturday 25th April
quotequote all
mikecassie said:
Seems like everyone agrees that the LL is too late. His request was to buy a new mirror not buy and install a new mirror, so she has complied fully with his request.
He's returned her deposit and if he's any issue, he should have brought it up long before now. Block number IMO.
She has blocked and for good measure told him she recorded his threatening call. Thanks again.

The big yin

294 posts

66 months

Saturday 25th April
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I would be a bit concerned as to why the LL still has your daughters phone number 4 months after she left .

LimmerickLad

6,552 posts

40 months

Saturday 25th April
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I think I would be calling the landlord myself and giving him some 'advice' of my own.

Sheepshanks

39,615 posts

144 months

Sunday 26th April
quotequote all
Mirror was negligently put up in the first place if it really just fell off (rather than being knocked off while moving stuff) when a door slammed.

GasEngineer

2,309 posts

87 months

Sunday 26th April
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Sheepshanks said:
Mirror was negligently put up in the first place if it really just fell off (rather than being knocked off while moving stuff) when a door slammed.
If the landlord counters by saying that the mirror was fixed properly, then his buildings/contents insurance should cover accidents.

OP's daughter was not negligent so it could be argued that she wasn't liable to pay for the mirror in the the first place.

Mandat

4,459 posts

263 months

Sunday 26th April
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The big yin said:
I would be a bit concerned as to why the LL still has your daughters phone number 4 months after she left .
I'm not a landlord but run my own company, and I keep company files for at least 6 years, which includes contact info for people that I have had dealings with.

Presumably landlords would do similar.

Milkyway

12,619 posts

78 months

Sunday 26th April
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Countdown said:
98elise said:
Countdown said:
I'm not the best at DIY but surely it can't be that hard to put up a mirror? confused
Its no more difficult than hanging a picture.
Not true. Unlike a picture you have to get a mirror perfectly level, otherwise the reflection is at an angle.
wink
I put one up, it was nice & level but upside down. getmecoat

OIC

356 posts

18 months

Sunday 26th April
quotequote all
Can't stand the lateral inversion so I only look at a reflection of my photographed face in the mirror.

Doesn't look like me at all.

Post the landlord's number up here and let PH do what PH does best.

Am I at 1000 posts yet ffs?