Help! MCOL password woes
Discussion
Seems like the best place to post this - anyone had problems with resetting their Money Claim Online password recently?
I have my Gateway ID and MCOL ID and stupidly managed to mess up the password. To add to the pressure I have issued proceedings and the defendant's 14 days is about to end.
When I try the online password reset I get the first half of the password shown on screen with a note saying the remainder of the password will be sent by email except nothing arrives (yes, I've checked my junk/spam folder).
Helpline won't reset it over the phone and an e-mailed enquiry hasn't had a reply yet.
Any suggestions?
I have my Gateway ID and MCOL ID and stupidly managed to mess up the password. To add to the pressure I have issued proceedings and the defendant's 14 days is about to end.
When I try the online password reset I get the first half of the password shown on screen with a note saying the remainder of the password will be sent by email except nothing arrives (yes, I've checked my junk/spam folder).
Helpline won't reset it over the phone and an e-mailed enquiry hasn't had a reply yet.
Any suggestions?
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