Refund question?

[BigsimonY]

The initial message was deleted from this topic on 15 May 2014 at 13:24

[Rovinghawk]

BigsimonY said:

Will get my money back for bathroom lino . No products have been cut as it's all off the stuff ordered.

Very pleased for you.

[Petrol Only]

Dunno what your asking.

But top tip don't use carpet right in the future!

[steve2]

i think you are asking will you get the money back for the vinyl you have ordered for your bathroom from them ?
unless you are really lucky i think they will say "but you ordered it sir" I would probably just take it into stock as you are having the other bits but then we are not Carpetrite.

[blueg33]

Carperight have supplied all of the carpets in my house over the last 10 years. Each time they have been excellent. The sitting room carpet was faulty, faults not apparent until it was about 6 months old. They replaced it FOC. Its a big room circa 25' x 18'. I think they are ok

[Snowboy]

I would expect them to refund the bathroom part of it.
They are still making money from the order, there's a few weeks to go.
It's not a special order.

My advice would be to call them and say you want to cancel part if the order.
Or perhaps drop into the store.

Nobody here will be able to give a solid answer.
It'll all come down to the carpet shops T&C and how they match the law.
If they refuse to refund you then come back with some of their legal paperwork and you'll get some solid advice.

[12lee]

They are entitled to feel that you have pulled the rug out from underneath them...

[fatboy b]

Petrol Only said:

Dunno what your asking.

But top tip don't use carpet right in the future!

Agree. They employ a complete bunch of fking cowboys.