Accident/insurance advice

[tom_loughlin]

Evening all,

Just after some advice from those in the know.... My other half was involved in a bit of a prang this morning, she was driving down the lane, when a RR pulled out, she glanced off it's door in her mini, went up a verge and hit a telegraph pole.

She swappped details with the RR driver, and has had a text from their insurance saying to call them, they (admiral) will sort a courtesy car to save claiming on Ems' insurance.

Is this normal procedure? - she has not called her insurance yet until I have seen the damage. It looks to me that the car is a write-off, but the most important thing is Ems is OK. I imagine the other driver would be at fault, but is her insurance asking this as the RR driver has admitted liability?

Before I call the other parties insurance, wanted to check the best way forward.



Thanks

Tom and Ems

[TooMany2cvs]

tom_loughlin said:

but is her insurance asking this as the RR driver has admitted liability?

Yep, and their insurer's trying to keep it all inhouse to minimise their spend. Goferit.

[Aretnap]

Yes, if there's no dispute over liability the at fault party's insurer will be keen to offer your OH a hire car themselves )assuming she needs one) ASAP, rather than waiting for her to go to a claims management company who'll provide her with one instead, and then send them an inflated bill for it.

They'll probably give you good service because they know that if they don't you'll go down the claims management route instead - which will work out more expensive for them.

[TwigtheWonderkid]

Agree with the above. Sounds like the bloke that hit her has done the decent thing, called his insurers and admitted it was down to him. Nice to hear in these cynical times.

[tom_loughlin]

Thanks all, spoke to the other party's insurers, and it is all in process. The RR driver has admitted liability which is nice.

Hopefully won't be hearing from ambulance chasing idiots next...

Impressed with Admiral so far.

[aw51 121565]

tom_loughlin said:

Hopefully won't be hearing from ambulance chasing idiots next...

Sorry, but you'll be disappointed .

My money is on the repairing garage selling your details on .

[greimp]

Am insured with Admiral myself and deal with claims myself for an accident management company. The admiral group if their insured admits liability always offers to take on your claim to keep the costs down by supplying hire vehicles and dealing with the damage etc just watch out for the offer for your write off can be really low and if your car can be repaired insist on your own choice of garage as they will do a good job rather than penny pinching.