eBay 7 day Returns
Author
Discussion

tbc

Original Poster:

3,017 posts

206 months

Wednesday 4th June 2014
quotequote all
Sold a shirt on ebay which was brand new and as described.

10 days after I sent it the guy claims it is skintight (as described int he listing)

Now usually i would give a refund but i've been reading eBay DSR

Now i know that the 'no returns accepted' tag on the listing means nothing to ebay

But it clearly states in the terms that a buyer has 7 days to return it and on this occasion he has not.

Given the fact there was nothing wrong with the item other than the buyer bought the wrong size.

Can i tell him to do one?

Will ebay contradict their own policy?

johnny fotze

394 posts

156 months

Wednesday 4th June 2014
quotequote all
Tell him what you like, it's your feedback. But no, eBay won't back you. It's far less hassle to just tell him to return for refund or exchange.

eatcustard

1,003 posts

158 months

Wednesday 4th June 2014
quotequote all
Clothes + ebay = pain for seller

Get him to send it back, and you then refund him (not the P&P)

PurpleMoonlight

22,362 posts

188 months

Wednesday 4th June 2014
quotequote all
Are you a private seller or a trader?

DSR does not apply to private sales.