Help - Ebay listing using our pictures
Discussion
Hi,
My wife runs an e-commerce website, and recently has found one or two people using pictures copied from her website in listings for their own goods.
She has messaged the members, but there is one who has carried on doing it, at least 2 new listings since the message.
So, now she's trying to report them to ebay, but having great trouble in doing so - their report system seems to have about a thousand reasons to report a listing/member, but none of them are relevant to the situation. The nearest is "pictures taken from my listing" but it's not her listing within ebay, it's from her website, and of course the next box is for your item number.
She can't find a text box to write the problem into either, so now a bit stuck.
As she just wants the pictures removed and not compensation/damage, the next obvious option of a solicitor is rather expensive for the problem.
Anyone got any ideas how to get ebay on to it?
Thanks in advance
My wife runs an e-commerce website, and recently has found one or two people using pictures copied from her website in listings for their own goods.
She has messaged the members, but there is one who has carried on doing it, at least 2 new listings since the message.
So, now she's trying to report them to ebay, but having great trouble in doing so - their report system seems to have about a thousand reasons to report a listing/member, but none of them are relevant to the situation. The nearest is "pictures taken from my listing" but it's not her listing within ebay, it's from her website, and of course the next box is for your item number.
She can't find a text box to write the problem into either, so now a bit stuck.
As she just wants the pictures removed and not compensation/damage, the next obvious option of a solicitor is rather expensive for the problem.
Anyone got any ideas how to get ebay on to it?
Thanks in advance
Rovinghawk said:
EskimoArapaho said:
If the pictures' URL was copied (i.e. the scumbag has posted an IMG SRC directly to your OH's images), you could be very mischievous...
You evil bugger. Kudos.You could probably get the culprit banned for hosting offensive material on their listings!
Follow the report item link -- use the other> other route and put in the URL of the photo that is hers and the website to show that the photo is copied from there. This is less restrictive than the "copied listing" route.
Good luck. It's a bit of a hit and miss process with Trust and Safety (Orwell, where are you now?)
Joining VeRO is a pain for this simple a process so hopefully this will do the trick. Messaging the people was a great opening plan and usually works and any reasonable seller would remove the offending images if asked to by the copyright owner (these things do slip into listing by accident/innocent).
Does she have any control over the supply of the goods (common supplier to the other sellers?). Supply chain pressure usually speaks louder than lawyers. (Except when drunk).
Good luck. It's a bit of a hit and miss process with Trust and Safety (Orwell, where are you now?)
Joining VeRO is a pain for this simple a process so hopefully this will do the trick. Messaging the people was a great opening plan and usually works and any reasonable seller would remove the offending images if asked to by the copyright owner (these things do slip into listing by accident/innocent).
Does she have any control over the supply of the goods (common supplier to the other sellers?). Supply chain pressure usually speaks louder than lawyers. (Except when drunk).
defblade said:
Hi,
My wife runs an e-commerce website, and recently has found one or two people using pictures copied from her website in listings for their own goods.
She has messaged the members, but there is one who has carried on doing it, at least 2 new listings since the message.
So, now she's trying to report them to ebay, but having great trouble in doing so - their report system seems to have about a thousand reasons to report a listing/member, but none of them are relevant to the situation. The nearest is "pictures taken from my listing" but it's not her listing within ebay, it's from her website, and of course the next box is for your item number.
She can't find a text box to write the problem into either, so now a bit stuck.
As she just wants the pictures removed and not compensation/damage, the next obvious option of a solicitor is rather expensive for the problem.
Anyone got any ideas how to get ebay on to it?
Thanks in advance
Watermark your images on the website. I get this a lot on ebay, people just copying my listings and when challenged deny all knowledge of it despite pointing out their listing has the same spelling mistakes......My wife runs an e-commerce website, and recently has found one or two people using pictures copied from her website in listings for their own goods.
She has messaged the members, but there is one who has carried on doing it, at least 2 new listings since the message.
So, now she's trying to report them to ebay, but having great trouble in doing so - their report system seems to have about a thousand reasons to report a listing/member, but none of them are relevant to the situation. The nearest is "pictures taken from my listing" but it's not her listing within ebay, it's from her website, and of course the next box is for your item number.
She can't find a text box to write the problem into either, so now a bit stuck.
As she just wants the pictures removed and not compensation/damage, the next obvious option of a solicitor is rather expensive for the problem.
Anyone got any ideas how to get ebay on to it?
Thanks in advance
Thanks folks, looks like the VeRO route will be best - a bit of hassle the first time, but easier if it continues.
I was upset, too, when I realised that my first cunning plan would fail as ebay doesn't hotlink
Vaguely on topic, I'd like to add that having underwear models doing a photo shoot in your house is much less fun than you'd imagine... when your wife is there too
I was upset, too, when I realised that my first cunning plan would fail as ebay doesn't hotlink
Vaguely on topic, I'd like to add that having underwear models doing a photo shoot in your house is much less fun than you'd imagine... when your wife is there too
defblade said:
Thanks folks, looks like the VeRO route will be best - a bit of hassle the first time, but easier if it continues.
I was upset, too, when I realised that my first cunning plan would fail as ebay doesn't hotlink
Vaguely on topic, I'd like to add that having underwear models doing a photo shoot in your house is much less fun than you'd imagine... when your wife is there too
I can't find the meme but - This thread is useless without pictures!!....... oh the ironyI was upset, too, when I realised that my first cunning plan would fail as ebay doesn't hotlink
Vaguely on topic, I'd like to add that having underwear models doing a photo shoot in your house is much less fun than you'd imagine... when your wife is there too
klingelton said:
obtain a cease and desist court order and order payment of £50 per image used. These images can cost a lot of money to create and it's your partner's time and effort gone into it, therefore they should be rewarded.
In future, make sure you put copyright info into the metadata. It's unlikely that anyone will think of removing it and then you can demand a fee if it is used. You may not recoup any money but it tends to make people think again and stop using your pictures once you point it out.shep1001 said:
I can't find the meme but - This thread is useless without pictures!!....... oh the irony
http://letmegooglethatforyou.com/?q=This thread is...I've had my images hot linked before....the first time I reported and the listing was removed, the second time I changed my listing to use 'other images' then replaced the originals with text directing people to my listing...the third time I replace them with porn and reported it to ebay...never saw the seller again
EskimoArapaho said:
hornetrider said:
It won't be hotlinked on an eBay listing unfortunately.
Really; did they disallow that? I don't sell anything there now, but I have used images hosted elsewhere previously.Forums | Speed, Plod & the Law | Top of Page | What's New | My Stuff