Just been rear ended - use Accident Management Company?
Just been rear ended - use Accident Management Company?
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Discussion

Flippin' Kipper

Original Poster:

638 posts

210 months

Monday 23rd June 2014
quotequote all
Just had someone go into the back of me at a junction. Boot is caved in, rear bumper split and crumpled, and offside wheel arch pushed into tyre so rubbing.

I did not want to drive it back due to the rubbing, and a local body shop took it back to his house overnight before being transported to the body shop in the morning.

The guy who hit me was insured as a company car so no problems there, and a witness gave me his details and I have photos.

The man from the body shop advised the use of an AMC, but ~ I have heard bad things especially regarding hire cars - any advice?

Also any general advice? I am off on holiday tomorrow for a week so not around to deal with this, very frustrating.

JustinP1

13,364 posts

261 months

Monday 23rd June 2014
quotequote all
Similar thing happened to us.

I called the other parties insurance company, and they bent over backwards to sort things to prevent the use of an accident management co - as it saves them money.

With an AMC you will sign a credit agreement whereby if the other parties insurance company does not agree to the accident management companies hire car charges that you will pay the difference.

By dealing with the other parties insurance we had a BMW 5 series waiting at the bodyshop when we dropped out car off, and we dropped it back a week later, picking up our fixed car.

No money changed hands from us at any point, neither did we sign our lives away in a credit agreement.

CAPP0

20,881 posts

234 months

Monday 23rd June 2014
quotequote all
If - IF the 3rd party admits liability and everything else is straightforward then speak direct to his insurance company. Not yours. They will save so much money through NOT having an AMC involved that they will bend over backwards to accommodate you.

Seriously. Been there myself. I stated exactly what I wanted done, by who, and what I needed in the interim and they couldn't have delivered more swiftly. Probably saved them 50%

Flippin' Kipper

Original Poster:

638 posts

210 months

Monday 23rd June 2014
quotequote all
Thanks guys, so approach the third party's insurance company and see where that gets me. I can't see how he can contest liability really as he hit me from behind at a give way junction.

vonhosen

40,597 posts

248 months

Monday 23rd June 2014
quotequote all
JustinP1 said:
With an AMC you will sign a credit agreement whereby if the other parties insurance company does not agree to the accident management companies hire car charges that you will pay the difference.
That depends on the agreement, I've seen them where they indemnify you against any charges by running a separate insurance policy to cover any shortfall by the other parties insurance company (an insurance policy they not you pay for).

Check the T&Cs for the credit agreement offered.

CAPP0

20,881 posts

234 months

Monday 23rd June 2014
quotequote all
Interestingly, I used the term "bend over backwards" without having seen Justin's reply! Echo also that I didn't have to part with a penny. This was a >£4k repair to a premium car.

robinessex

12,043 posts

212 months

Monday 23rd June 2014
quotequote all
Don't forget to engage a 'compensation lawyer' and sue the third pary for, er, lets say, a nice round £100,000. Pulled a ligament on your little finger, and now you can't pick your nose properly.

Flippin' Kipper

Original Poster:

638 posts

210 months

Monday 23rd June 2014
quotequote all
robinessex said:
Don't forget to engage a 'compensation lawyer' and sue the third pary for, er, lets say, a nice round £100,000. Pulled a ligament on your little finger, and now you can't pick your nose properly.
This was never the plan, if no injury was sustained none will be claimed for. Also I think I should be able to get by without a hire car so will try and do (lifts or cycle to work).

I just wanted information on what the disadvantages of AMC are before the body shop try and pressure me into it, no doubt receiving payment themselves.

What is the best way to approach the fact that I am away for a week from early tomorrow, can my parents deal with my and the third party insurers on my behalf?



Andyuk911

1,979 posts

240 months

Monday 23rd June 2014
quotequote all
CAPP0 said:
If - IF the 3rd party admits liability and everything else is straightforward then speak direct to his insurance company. Not yours. They will save so much money through NOT having an AMC involved that they will bend over backwards to accommodate you.

Seriously. Been there myself. I stated exactly what I wanted done, by who, and what I needed in the interim and they couldn't have delivered more swiftly. Probably saved them 50%
Agree 100%, my son was hit and the third party insurance did it all no probs ... your only possible gripe will be where to take it for repair ..

LoonR1

26,988 posts

208 months

Monday 23rd June 2014
quotequote all
Andyuk911 said:
Agree 100%, my son was hit and the third party insurance did it all no probs ... your only possible gripe will be where to take it for repair ..
Why? I specifically let the TP choose where they want to go. No matter what cost, it's cheaper than Credit Repair.

JustinP1

13,364 posts

261 months

Monday 23rd June 2014
quotequote all
LoonR1 said:
Andyuk911 said:
Agree 100%, my son was hit and the third party insurance did it all no probs ... your only possible gripe will be where to take it for repair ..
Why? I specifically let the TP choose where they want to go. No matter what cost, it's cheaper than Credit Repair.
Precisely.

The insurance co told me before I'd even bought it up that it would be my choice of repairer. As it happened there was only one approved repairer in the county. I forwarded them an email quote, and it was approved 24 hours later.

CAPP0

20,881 posts

234 months

Tuesday 24th June 2014
quotequote all
JustinP1 said:
LoonR1 said:
Andyuk911 said:
Agree 100%, my son was hit and the third party insurance did it all no probs ... your only possible gripe will be where to take it for repair ..
Why? I specifically let the TP choose where they want to go. No matter what cost, it's cheaper than Credit Repair.
Precisely.

The insurance co told me before I'd even bought it up that it would be my choice of repairer. As it happened there was only one approved repairer in the county. I forwarded them an email quote, and it was approved 24 hours later.
Yep, I got to specify as well. It ended up being shipped (and returned!) about 100 miles to a repairer who were manufacturer-accredited.

zcacogp

11,239 posts

275 months

Tuesday 24th June 2014
quotequote all
Flippin' Kipper said:
What is the best way to approach the fact that I am away for a week from early tomorrow, can my parents deal with my and the third party insurers on my behalf?
If the other party has insurance, is legit and is admitting liability then I'd call his insurance company and explain the situation. The week on holiday will give them a week to get their act together, find a decent hire car for you and book your place into a repair shop of your choosing.

If you need transport between now and your going on hols then ask what they can do to help you. If it's a case of a cab to the airport then they may well be happy to pay for that as well.

Ask your questions of the insurance company, not of us, and DON'T use an AMC if there is no good reason to do so.


Oli.

mikey-r

408 posts

228 months

Tuesday 24th June 2014
quotequote all
I wouldn't use an AMC again.

After someone hit me head on and totalled by BMW estate, my insurance company put me onto 'their' AMC and yes, they supplied a car pretty damn quick. However, in replacement of my £10k BMW I received a £40k Range Rover.

It was a rental agreement at a rediculous rate but I signed anyway, however, I emailed the company stating that the FFRR was over the top and all I needed was an estate of some kind (like for like). They replied saying they didn't have any and don't worry.

Fast forward a few months and it starts to get a bit messy when the other insurance Co start querying the bill of the hire car and that I'd be liable for the excessive fees. Luckily, I'd kept my emails stating I'd be happy with a basic estate! They backed off after see them.

If I'm in the same situation again I'll be borrowing a car off a mate if necessary - far too stressful for me rolleyes

pork911

7,365 posts

214 months

Tuesday 24th June 2014
quotequote all
It bears repeating since even some posters here who've been through the process don't understand it.

The starting point for credit hire is a contract between you and the hire company for which you are personally responsible. Even if liability is not an issue that doesn't mean you can recover for that car, for that period, at that rate etc.

However the hire company may well offer bluff and blunder, a nod and a wink, a verbal promise, a side agreement or even a separate policy to protect you from ever having to pay any of the hire charges IF you co-operate with their efforts to get all / as much as they can from the at fault drivers insurance.

The rub is of course that you cannot declare the side agreement or whatever as that would show it for what it really is, an absolute sham and fraud.

Co-operating with their efforts to recover the hire charges may require a court claim. This will involve you as the Claimant and you will likely need to sign a statement setting out why you did what you did and your understanding of the contract but without mentioning the side agreement or whatever.


There are very few situations where someone who has credit hired can ever lookdown on whiplash sufferers/ compo culture etc or common criminals wink

cirian75

5,802 posts

264 months

Wednesday 25th June 2014
quotequote all
I would never use a Accident Management Company again.

make you insurance deal with it.

I had Albany assistance on behalf of A-Plan when my 107 got wrote, they and the guys insurers who crashed in to my car dragged their feet, I had a hire car from Albany and paid for by the guys insurance, was extremely daily high rate.

I remain convinced this is what got my car wrote off, not the damage.