Phone - Recycled Nr & Contract ?
Discussion
Mrs FMC just rang me in the office to inform me she had had to call her network provider, over the amount of nuisance calls for an individual she was receiving daily. I hadn’t noticed, hoping it was a more god looking chap to wisk her away from me, but, alas, it wasn’t.
She wanted the number blocking, but that wasn’t available, so they have changed her number. But, she runs a business where she is mobile and so a mobile number is fairly valuable.
I don’t have a copy of the contract to hand, but is it clear from within that having a recycled phone number is ok? She says it wasn’t made aware at the time, and that apparently, according to customer services this is ok.
We are talking 15-50 calls a week for whom ever number it was prior to her stewardship.
I also assume they will still want the full monthly payment?
She wanted the number blocking, but that wasn’t available, so they have changed her number. But, she runs a business where she is mobile and so a mobile number is fairly valuable.
I don’t have a copy of the contract to hand, but is it clear from within that having a recycled phone number is ok? She says it wasn’t made aware at the time, and that apparently, according to customer services this is ok.
We are talking 15-50 calls a week for whom ever number it was prior to her stewardship.
I also assume they will still want the full monthly payment?
Next time she receives a call, remind the person on the other end that according to the 4th principal of the Data Protection Act, they are legally obliged to ensure that their information is accurate and up-to-date. Ask politely for them to amend their records immediately since the receipt of subsequent calls will result in a formal complaint to the Information Commissioner's Office. Had to do this when I received a recycled fixed-line number, and it worked.
I would imagine this will always be the case, they cant effectively retire the phone number at the end of a contract as with all the pay as you go sims about they would eventually run out of numbers.
Seems like you could end up in a tricky situation, you might get an ex-hookers phone or something, but i guess it no different to moving into an ex-hookers flat, and you can't have a new address every time a new tenant arrives. I guess you have been unlucky that the phone was quite active before, i would imagine that it would not take long for the calls to die down if you explain the situation to each caller, but still a pain!
http://www.sfgate.com/business/article/Service-pro...
Seems like you could end up in a tricky situation, you might get an ex-hookers phone or something, but i guess it no different to moving into an ex-hookers flat, and you can't have a new address every time a new tenant arrives. I guess you have been unlucky that the phone was quite active before, i would imagine that it would not take long for the calls to die down if you explain the situation to each caller, but still a pain!
http://www.sfgate.com/business/article/Service-pro...
I don't really understand what you want to be honest. What are you hoping to achieve?
As for the contract there are many different operators and even within one operator there are multiple different tariffs and contracts so all you can really do is check your individual contract. I can't imagine it will specify anything about whether you'll get a recycled number or not but stranger things have happened.
As for the contract there are many different operators and even within one operator there are multiple different tariffs and contracts so all you can really do is check your individual contract. I can't imagine it will specify anything about whether you'll get a recycled number or not but stranger things have happened.
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