Landlord's Address listed as Agent's
Discussion
Moved into a new home recently and on the contract our landlord's address is listed as "20 Road Name..."
Looking it up shows that number 20 on that road is actually our lettings agent's offices.
Does this imply the agent owns the property or simply that the landlord doesn't wish to give out their address? In which case, do we have a right to their address?
I don't urgently need it but our contract says we need to contact the landlord in writing if we want to put things on the walls like photos etc. I'd like to do this at some point and would rather go direct as agents are notoriously useless.
Looking it up shows that number 20 on that road is actually our lettings agent's offices.
Does this imply the agent owns the property or simply that the landlord doesn't wish to give out their address? In which case, do we have a right to their address?
I don't urgently need it but our contract says we need to contact the landlord in writing if we want to put things on the walls like photos etc. I'd like to do this at some point and would rather go direct as agents are notoriously useless.
romeogolf said:
Does this imply the agent owns the property or simply that the landlord doesn't wish to give out their address? In which case, do we have a right to their address?
You must be provided with a UK contact address for the landlord. It can quite legally be the agent's address - and, if the landlord isn't UK resident - it effectively has to be.The agent will forward anything needing forwarding.
northwest monkey said:
romeogolf said:
Thanks. I thought we had to have the landlord's actual address, didn't realise it could just be a forwarding address.
The agent is your landlord - the bloke that owns the house is just a bloke that owns the house.
northwest monkey said:
The agent is your landlord - the bloke that owns the house is just a bloke that owns the house.

Well your remedy, if the agent messes up, will be against the landlord, not the agent.
But for day-to-day purposes, i.e., who do you phone when there's a problem, it's the agent.
CYMR0 said:
northwest monkey said:
The agent is your landlord - the bloke that owns the house is just a bloke that owns the house.

Well your remedy, if the agent messes up, will be against the landlord, not the agent.
But for day-to-day purposes, i.e., who do you phone when there's a problem, it's the agent.
romeogolf said:
Moved into a new home recently and on the contract our landlord's address is listed as "20 Road Name..."
Looking it up shows that number 20 on that road is actually our lettings agent's offices.
Does this imply the agent owns the property or simply that the landlord doesn't wish to give out their address? In which case, do we have a right to their address?
I don't urgently need it but our contract says we need to contact the landlord in writing if we want to put things on the walls like photos etc. I'd like to do this at some point and would rather go direct as agents are notoriously useless.
There is no requirement for a landlord to give you their address. Are you honestly going to send letters by snail mail every time you need something done? I think you should request for an email address and send your requests electronically.Looking it up shows that number 20 on that road is actually our lettings agent's offices.
Does this imply the agent owns the property or simply that the landlord doesn't wish to give out their address? In which case, do we have a right to their address?
I don't urgently need it but our contract says we need to contact the landlord in writing if we want to put things on the walls like photos etc. I'd like to do this at some point and would rather go direct as agents are notoriously useless.
From experience phone calls, text messages, instant messaging shouldn't be used to request repairs or permission from the landlord (okay as a follow up to email/registered post). It will be very hard to prove that you made these requests for repairs or permission if there is a need to do so in the future.
Eclassy said:
There is no requirement for a landlord to give you their address. Are you honestly going to send letters by snail mail every time you need something done? I think you should request for an email address and send your requests electronically.
From experience phone calls, text messages, instant messaging shouldn't be used to request repairs or permission from the landlord (okay as a follow up to email/registered post). It will be very hard to prove that you made these requests for repairs or permission if there is a need to do so in the future.
shelter disagree with youFrom experience phone calls, text messages, instant messaging shouldn't be used to request repairs or permission from the landlord (okay as a follow up to email/registered post). It will be very hard to prove that you made these requests for repairs or permission if there is a need to do so in the future.
http://england.shelter.org.uk/get_advice/private_r...
BNegative said:
All landlords have to give their tenants their name and a CONTACT address in England or Wales.Not where the landlord lives. An address where they can be contacted. (About 10 years experience in the game)
Eclassy said:
All landlords have to give their tenants their name and a CONTACT address in England or Wales.
Not where the landlord lives. An address where they can be contacted. (About 10 years experience in the game)
I am not disagreeing with you ( 0 years in the game )Not where the landlord lives. An address where they can be contacted. (About 10 years experience in the game)
Just pointing out that a reputable housing charity does
In regards to an AST, then section 48 of the Landlords and Tenants Act 1987, only requires an address for service in the UK, so an agents address can be used for that purpose. However the tenant/s could make a request for the landlord's name and address in writing from the agent, with section 1 of the landlord and Tenant Act 1985 requires that the agent must supply the tenant with that information within 21 days of receipt. Criminal sanctions apply for failure to comply.
As a landlord owning several apartments about 50 miles from my home, if a tenant contacted me by letter I would simply send it on to my agents with the instruction to deal with it. That is what I pay my agents their fees for.
To the best of my knowledge none of my tenants has my home address, although it would be a problem if they did as I look after my properties very well.
To the best of my knowledge none of my tenants has my home address, although it would be a problem if they did as I look after my properties very well.
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