Car collection/inspection after a crash?
Discussion
LoonR1 said:
Big surprise. Accident Exchange acting to maximise their own income rather than sorting your claim out.
Get into your insurers to sort it out. All that's happening currently is you're building up a big credit bill for hiring the car.
That's what I don't understand, though.Get into your insurers to sort it out. All that's happening currently is you're building up a big credit bill for hiring the car.
I rang my insurers after the crash, gave details/what happened/who was there etc. and they said that the accident management company would contact me? They said they would organise hire car, collection and delivery of mine.
So should it be my insurers sorting it? Not accident exchange?
Never dealt with anything like this before so it's all confusing me as to who sorts what?
Thanks for the response.
Your insurers have subbed it out to AE. Your insurers pocketed a federal fee of probably around£500. AE are lining their own pockets with their extortionate hire rates, that you are potentially liable for.
All this is because the other driver is at fault so his insurers will pick up your obscene hire and repair bill
What car, model, engine do you have and I'll let you know just how expensive it is per day.
All this is because the other driver is at fault so his insurers will pick up your obscene hire and repair bill
What car, model, engine do you have and I'll let you know just how expensive it is per day.
LoonR1 said:
Your insurers have subbed it out to AE. Your insurers pocketed a federal fee of probably around£500.
Oh. So I need to tell them to sort it themselves?LoonR1 said:
AE are lining their own pockets with their extortionate hire rates, that you are potentially liable for.
What do do you mean I'm liable for? Am I f
ked?LoonR1 said:
All this is because the other driver is at fault so his insurers will pick up your obscene hire and repair bill.
What car, model, engine do you have and I'll let you know just how expensive it is per day.
It's a VW CC 2.0TDi BlueMotion Tech, according to a reg checker.What car, model, engine do you have and I'll let you know just how expensive it is per day.
catman said:
I had the misfortune to use AE. The ONLY thing they did right, was to get me a hire car pdq. They were also the least able/professional Company that I've ever dealt with.
I genuinely could have done it better myself.
Tim
Yeah, I had the hire car 11am the next working day!I genuinely could have done it better myself.
Tim
I've never dealt with this before, I thought this was all how it is usually done. Evidently not.
f
k sake.LoonR1 said:
You're not "fked" there was a word in there. POTENTIALLY. Google it.
I'm out now as this has run off into hysteria.
Give him a brake. All he wanted to know is why he might be liable... You said that he might be charged quite a lot of money with no explanation. No wonder he is worried.ked" there was a word in there. POTENTIALLY. Google it.I'm out now as this has run off into hysteria.
The answer, I belive, is that sometimes insurance companies try and charge the person for the hire car if they can't show they didn't need it. I.e if you had alternative transport or could have afforded to hire the car yourself and claimed it back rather than using credit hire. I wouldn't worry though. If your like most people and don't have thousands in the bank doing nothing or multipul cars it's fine if the ask, which they may well not.
SteveSteveson said:
Give him a brake. All he wanted to know is why he might be liable... You said that he might be charged quite a lot of money with no explanation. No wonder he is worried.
The answer, I belive, is that sometimes insurance companies try and charge the person for the hire car if they can't show they didn't need it. I.e if you had alternative transport or could have afforded to hire the car yourself and claimed it back rather than using credit hire. I wouldn't worry though. If your like most people and don't have thousands in the bank doing nothing or multipul cars it's fine if the ask, which they may well not.
Thanks, that seems much clearer.The answer, I belive, is that sometimes insurance companies try and charge the person for the hire car if they can't show they didn't need it. I.e if you had alternative transport or could have afforded to hire the car yourself and claimed it back rather than using credit hire. I wouldn't worry though. If your like most people and don't have thousands in the bank doing nothing or multipul cars it's fine if the ask, which they may well not.
No, I certainly couldn't afford to hire one myself for this long.
SteveSteveson said:
Give him a brake. All he wanted to know is why he might be liable... You said that he might be charged quite a lot of money with no explanation. No wonder he is worried.
The answer, I belive, is that sometimes insurance companies try and charge the person for the hire car if they can't show they didn't need it. I.e if you had alternative transport or could have afforded to hire the car yourself and claimed it back rather than using credit hire. I wouldn't worry though. If your like most people and don't have thousands in the bank doing nothing or multipul cars it's fine if the ask, which they may well not.
And there it is again "the insurance companies try and charge the person". No they don't. Nothing to do with any insurance company and everything to do with the Credit Hire Company. The answer, I belive, is that sometimes insurance companies try and charge the person for the hire car if they can't show they didn't need it. I.e if you had alternative transport or could have afforded to hire the car yourself and claimed it back rather than using credit hire. I wouldn't worry though. If your like most people and don't have thousands in the bank doing nothing or multipul cars it's fine if the ask, which they may well not.
LoonR1 said:
And there it is again "the insurance companies try and charge the person". No they don't. Nothing to do with any insurance company and everything to do with the Credit Hire Company.
The credit hire company being Accident Exchange?Should I ring my insurers and ask them to deal with it? Or is it too late for that?
justanother5tar said:
That's what I don't understand, though.
I rang my insurers after the crash, gave details/what happened/who was there etc. and they said that the accident management company would contact me? They said they would organise hire car, collection and delivery of mine.
I don't understand why insurers do this to each other. If they don't want to handle non-fault claims themselves they could pass it to the 3rd party's insurer to handle.I rang my insurers after the crash, gave details/what happened/who was there etc. and they said that the accident management company would contact me? They said they would organise hire car, collection and delivery of mine.
Who are you insured with?
Sheepshanks said:
I don't understand why insurers do this to each other. If they don't want to handle non-fault claims themselves they could pass it to the 3rd party's insurer to handle.
Who are you insured with?
If just one insurer does it then all have to otherwise the one insurer that does it has reduced their overall cost and potentially able to undercut the others premiums. Who are you insured with?
If all insurers club together to eradicate Credit Hire then it will be viewed as a cartel and in breach of Competition Law. Have a look at the fines that can be levied for that.
Edited by LoonR1 on Saturday 21st February 23:25
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