Cancelling Car Insurance
Cancelling Car Insurance
Author
Discussion

Negative Creep

Original Poster:

26,116 posts

257 months

Saturday 6th June 2015
quotequote all
In February I bought a car and took out a new classic car policy for a total of £192, paid via monthly direct debit. Due to a change in circumstances I have just sold said car and therefore have no need for said policy. I phoned up today to cancel it, only to be told I'd have to pay an outstanding balance of £142! So in other words it would be cheaper to leave the policy running with nothing on it. I was told I could cancel without paying but they'd send Debt Collectors to recover the amount. I understand it's normal to get stung by an admin fee but this seems totally unreasonable. Anything I can do?

Ekona

1,684 posts

232 months

Saturday 6th June 2015
quotequote all
What does it state in the contract you signed?

LoonR1

26,988 posts

207 months

Saturday 6th June 2015
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They can't charge you more than the annual cost, for pretty obvious reasons. What they may have done is charge you £142 for the time on risk so far.

ging84

9,548 posts

176 months

Saturday 6th June 2015
quotequote all
totally fair as insurers always are

a complaint to the ombudsman will cost them far more than £142 even if the complaint is not upheld

TwigtheWonderkid

49,194 posts

180 months

Saturday 6th June 2015
quotequote all
As classic car policies are usually mileage based, many are 100% minimum premium. Many classic car owners only use their car in the summer. So if it weren't the case, they could take out a policy in May based on 1500 miles a year, do 1500 miles in the 5 summer months, cancel it in september and get 7/12 of their premium back.

So classic car policies with no refund are very common. Not unfair at all.

Same as annual travel policies. No refund on those for similar reasons.

ging84

9,548 posts

176 months

Saturday 6th June 2015
quotequote all
TwigtheWonderkid said:
As classic car policies are usually mileage based, many are 100% minimum premium. Many classic car owners only use their car in the summer. So if it weren't the case, they could take out a policy in May based on 1500 miles a year, do 1500 miles in the 5 summer months, cancel it in september and get 7/12 of their premium back.

So classic car policies with no refund are very common. Not unfair at all.

Same as annual travel policies. No refund on those for similar reasons.
Still doesn't explain how the cost to cancel can exceed the cost to run the policy out

SmoothCriminal

5,957 posts

229 months

Saturday 6th June 2015
quotequote all
They're not asking him to pay more than the annual policy they're asking him to pay the remaining balance as he pays monthly.

I thought these monthly policies were on some kind of credit agreement maybe that's why.

PurpleMoonlight

22,362 posts

187 months

Saturday 6th June 2015
quotequote all
ging84 said:
TwigtheWonderkid said:
As classic car policies are usually mileage based, many are 100% minimum premium. Many classic car owners only use their car in the summer. So if it weren't the case, they could take out a policy in May based on 1500 miles a year, do 1500 miles in the 5 summer months, cancel it in september and get 7/12 of their premium back.

So classic car policies with no refund are very common. Not unfair at all.

Same as annual travel policies. No refund on those for similar reasons.
Still doesn't explain how the cost to cancel can exceed the cost to run the policy out
Admin fee to cancel mid term?

ging84

9,548 posts

176 months

Saturday 6th June 2015
quotequote all
SmoothCriminal said:
They're not asking him to pay more than the annual policy they're asking him to pay the remaining balance as he pays monthly.

I thought these monthly policies were on some kind of credit agreement maybe that's why.
The OP is saying that they are

Negative Creep said:
In February I bought a car and took out a new classic car policy for a total of £192, paid via monthly direct debit. Due to a change in circumstances I have just sold said car and therefore have no need for said policy. I phoned up today to cancel it, only to be told I'd have to pay an outstanding balance of £142! So in other words it would be cheaper to leave the policy running with nothing on it. I was told I could cancel without paying but they'd send Debt Collectors to recover the amount. I understand it's normal to get stung by an admin fee but this seems totally unreasonable. Anything I can do?

ging84

9,548 posts

176 months

Saturday 6th June 2015
quotequote all
PurpleMoonlight said:
Admin fee to cancel mid term?
Yes no doubt that is what it is, but how can that possibly be fair?

SmoothCriminal

5,957 posts

229 months

Saturday 6th June 2015
quotequote all
ging84 said:
SmoothCriminal said:
They're not asking him to pay more than the annual policy they're asking him to pay the remaining balance as he pays monthly.

I thought these monthly policies were on some kind of credit agreement maybe that's why.
The OP is saying that they are

Negative Creep said:
In February I bought a car and took out a new classic car policy for a total of £192, paid via monthly direct debit. Due to a change in circumstances I have just sold said car and therefore have no need for said policy. I phoned up today to cancel it, only to be told I'd have to pay an outstanding balance of £142! So in other words it would be cheaper to leave the policy running with nothing on it. I was told I could cancel without paying but they'd send Debt Collectors to recover the amount. I understand it's normal to get stung by an admin fee but this seems totally unreasonable. Anything I can do?
He needs to tell us the basis of his monthly payments. Is he paying them interest to split it over the 12 months.

Denis O

2,141 posts

273 months

Saturday 6th June 2015
quotequote all
Now I wonder who the broker is scratchchin

There's one around these here parts who is renowned for this behaviour.

bitchstewie

68,169 posts

240 months

Saturday 6th June 2015
quotequote all
Ekona said:
What does it state in the contract you signed?
^^

This presumably?

I thought a lot of the "cheap at first glance" policies did this kind of thing though.

ging84

9,548 posts

176 months

Saturday 6th June 2015
quotequote all
SmoothCriminal said:
He needs to tell us the basis of his monthly payments. Is he paying them interest to split it over the 12 months.
If there is a credit agreement involved then settling early would mean there would be less interest to pay, not more so i don't see what that has to do with anything, other than to show it is even more unfair

Negative Creep

Original Poster:

26,116 posts

257 months

Saturday 6th June 2015
quotequote all
SmoothCriminal said:
ging84 said:
SmoothCriminal said:
They're not asking him to pay more than the annual policy they're asking him to pay the remaining balance as he pays monthly.

I thought these monthly policies were on some kind of credit agreement maybe that's why.
The OP is saying that they are

Negative Creep said:
In February I bought a car and took out a new classic car policy for a total of £192, paid via monthly direct debit. Due to a change in circumstances I have just sold said car and therefore have no need for said policy. I phoned up today to cancel it, only to be told I'd have to pay an outstanding balance of £142! So in other words it would be cheaper to leave the policy running with nothing on it. I was told I could cancel without paying but they'd send Debt Collectors to recover the amount. I understand it's normal to get stung by an admin fee but this seems totally unreasonable. Anything I can do?
He needs to tell us the basis of his monthly payments. Is he paying them interest to split it over the 12 months.
Yes they are spread over 12 months. Have been reading through the credit agreement which states I owe a total of £166, although was told over the phone I owe the £149 including a £50 cancellation fee so at this stage I'm not sure where the discrepancy comes from. Either way, hardly seems right to have to pay a yearly fee for something I've had 3 months use from?

TwigtheWonderkid

49,194 posts

180 months

Saturday 6th June 2015
quotequote all
Negative Creep said:
Either way, hardly seems right to have to pay a yearly fee for something I've had 3 months use from?
But in those 3 months you could have used up your entire annual mileage allowance.

Negative Creep

Original Poster:

26,116 posts

257 months

Saturday 6th June 2015
quotequote all
TwigtheWonderkid said:
Negative Creep said:
Either way, hardly seems right to have to pay a yearly fee for something I've had 3 months use from?
But in those 3 months you could have used up your entire annual mileage allowance.
Barely used 10% of it

TurricanII

1,516 posts

228 months

Saturday 6th June 2015
quotequote all
You probably won't want to leave the policy active if you have sold the car. If the new owner causes a claim and your insurers are in the frame for it, they may seek to get their costs back from you:

http://www.rac.co.uk/forum/showthread.php?19031-ca...

http://www.dailyrecord.co.uk/news/scottish-news/sc...

TwigtheWonderkid

49,194 posts

180 months

Sunday 7th June 2015
quotequote all
Negative Creep said:
TwigtheWonderkid said:
Negative Creep said:
Either way, hardly seems right to have to pay a yearly fee for something I've had 3 months use from?
But in those 3 months you could have used up your entire annual mileage allowance.
Barely used 10% of it
But how are they to know that? It's ridiculous to ask them to do a mileage verification on every cancelled policy. To much admin and it would push premium costs up anyway.