Taking statutory declarations
Taking statutory declarations
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Actus Reus

Original Poster:

4,312 posts

185 months

Wednesday 12th August 2015
quotequote all
This is one for the other lawyers out there on PH...

I get asked to take stat decs from time to time, and it's a bit of a PITA - it takes a slot in my diary, and invariably people don't show up. I had two in my diary yesterday and neither of them turned up, one of whom has just called asking to see me later on today (with no apology for not rocking up as agreed).

Do other people get this issue? Do you just charge the £5 or stick an 'admin fee' on top? Or just tell people to bugger off?

Nothing major, just curious if other people do it, or am I just incredibly naive in accepting this work, or am I bound by law to accept it?

misanored

20 posts

219 months

Wednesday 12th August 2015
quotequote all

Failing to turn up without apology is rude; charge them for the wasted slot?

Usually statutory declaration swears usually happen when a client walks in, so doesn't necessarily require an appointment.

You are well within your right to decline!

I don't think you can put an 'admin fee' on as the £5 fee is prescribed, as far as I am aware, by statue.

Actus Reus

Original Poster:

4,312 posts

185 months

Wednesday 12th August 2015
quotequote all
We always get people asking to book appointments - we might try and tell them to just turn up and then they have to wait until one of us is free. Thing is there's only two fee-earners here, so if we're both out they could end up waiting for hours. Damned if we do and damned if we don't. Stupid bloody law if you ask me.

agtlaw

7,415 posts

236 months

Wednesday 12th August 2015
quotequote all
Fees are prescribed here: http://www.legislation.gov.uk/uksi/1993/2297/made

I was told that there's a Law Society negotiated protocol with HMRC - the solicitor can literally trouser the £5 fee, as long as it doesn't exceed the prescribed amount. Don't know whether that's right. Anyone?

Actus Reus

Original Poster:

4,312 posts

185 months

Wednesday 12th August 2015
quotequote all
Yeah, when I was an associate they used to let me pocket it.

As to the fee, yes, and I only charge a fiver, but lots of places around me stick fifteen or twenty quid on top as an admin fee. Even so it's still buttons, and just a pain in the bum for such a small firm.

surveyor

18,705 posts

214 months

Wednesday 12th August 2015
quotequote all
Actus Reus said:
Yeah, when I was an associate they used to let me pocket it.

As to the fee, yes, and I only charge a fiver, but lots of places around me stick fifteen or twenty quid on top as an admin fee. Even so it's still buttons, and just a pain in the bum for such a small firm.
Loss leader... Make sure they go away with Practice leaflets, business cards, linked in requests, facebook requests and whatever else you can think of...

Actus Reus

Original Poster:

4,312 posts

185 months

Wednesday 12th August 2015
quotequote all
That's how I've seen it to an extent, previously, but we're notaries, and so so niche that the chances are they'll never need us again. I live in hope, however.

Jobbo

13,881 posts

294 months

Wednesday 12th August 2015
quotequote all
At a previous firm which was in a convenient location, I took swears most days. One particular local business would come along with a dozen or more at a time; we ran an account for them and gave the money to charity at the end of the year.

Personally, I preferred it if people just turned up; there was always somebody qualified available without keeping them waiting long. It was only people who rang in advance who would cause problems, despite the receptionist telling them to bring £5 in cash ("Oh, don't you take cards" etc...)

esxste

4,292 posts

136 months

Wednesday 12th August 2015
quotequote all
Not in that industry so maybe I'm ignorant of some rule/law/regulation, but why not set aside a morning/afternoon once or twice a week where you'll accept bookings for such things.

If people miss their appointments or cant book at the set times ask them to just walk-in and take their chances on a wait.

If it's of no benefit to your business, but you are, or feel, obliged to do it, then I don't see why you can't do it on your terms?

Actus Reus

Original Poster:

4,312 posts

185 months

Wednesday 12th August 2015
quotequote all
That's the method we've hit on funnily enough so probably what we'll try.

As said above if you're a large firm it's easy enough as there's always somebody free to pop down and sign. And yes, some do just rock up which is fine - those who email or call invariably don't show, or give you the run around and don't seem to appreciate that for less than a packet of fags you can't really expect much. 1st world problems.

Notwithstanding that £5 was set in the early 90's - it really should be more now.

GC8

19,910 posts

220 months

Wednesday 12th August 2015
quotequote all
Had you considered taking the fee up-front when the appointment is made?

Actus Reus

Original Poster:

4,312 posts

185 months

Wednesday 12th August 2015
quotequote all
GC8 said:
Had you considered taking the fee up-front when the appointment is made?
For a fiver it's a PITA (the accounting side of it) - plus if we do that and a bigger job comes up it's harder to cancel or move it, so ruled out at an early stage.

GC8

19,910 posts

220 months

Wednesday 12th August 2015
quotequote all
It'll stop people from failing to show though, in all likelihood. Unfortunately the low cost undermines the service's worth. "It's only a fiver...".

Lurking Lawyer

4,535 posts

255 months

Wednesday 12th August 2015
quotequote all
Jobbo said:
At a previous firm which was in a convenient location, I took swears most days. One particular local business would come along with a dozen or more at a time; we ran an account for them and gave the money to charity at the end of the year.

Personally, I preferred it if people just turned up; there was always somebody qualified available without keeping them waiting long. It was only people who rang in advance who would cause problems, despite the receptionist telling them to bring £5 in cash ("Oh, don't you take cards" etc...)
Pretty much sums my experience too.

Reception has an informal rota of who they know they can call to do "swears", and there are enough of us to mean that there's pretty much always someone around to do it. I tend to get called if the girls out front don't know what the document is and whether we can/will deal with it.

Appointments don't generally work. Most people just rock up on spec rather than calling ahead.


Actus Reus

Original Poster:

4,312 posts

185 months

Thursday 13th August 2015
quotequote all
Thanks chaps - appreciate the comments. Our trainee will qualify, we hope, next year, and then with three of us it'll make life a little easier.

Lurking Lawyer

4,535 posts

255 months

Thursday 13th August 2015
quotequote all
I'm old enough to remember the halcyon days before Lord Woolf did away with affidavits for most types of litigation - oath fees were very welcome beer money to a newly-qualified solicitor.

I remember many years ago being summoned to do a "swear" by a mate who worked across town. What he hadn't told me was that it was for some monumentally large piece of litigation and so I arrived, was shown into their boardroom and the table - perhaps 20 feet long - was full of exhibits. There were so many that the swear fee worked out at around £250..... The commercial litigation team had a good night out courtesy of that "swear"! biggrin

These days, it tends to largely be a mixture of Probate oaths from a firm just down the road from us and stat decs from a pawnbrokers nearby for people who have lost their tickets.

Actus Reus

Original Poster:

4,312 posts

185 months

Thursday 13th August 2015
quotequote all
Whenever I raise this subject with a, ahem, more senior solicitor, they always regale me with tales of nights out and beer money. All I get is Landlord Tenant Act security of tenure declarations, which are never filled in properly. Bah humbug. I was born twenty years too late.