Dr has lost my med notes....
Discussion
I had an appointment recently with Dr in relation to a personal injury claim that I have ongoing for when someone pulled out me.
I went to the appointment and had answered plenty of questions then he did a physical assessment etc.
Solicitor phoned this morning to say he has lost the entire days (so plenty of people's) notes and we need to arrange re-examination.
Bit concerned as my name, contact details, address and details of my ongoing med issue are all there somewhere floating in the ether. Name address etc I'm not hugely fussed about as it's open source available but no pleased about the med stuff.
Is there some sort of practice that Dr's adhere to with med notes etc?
Before the wailers start, yes the prang hurt, yes it caused me issues, no I don't want to sue the Dr to bankruptcy.
I went to the appointment and had answered plenty of questions then he did a physical assessment etc.
Solicitor phoned this morning to say he has lost the entire days (so plenty of people's) notes and we need to arrange re-examination.
Bit concerned as my name, contact details, address and details of my ongoing med issue are all there somewhere floating in the ether. Name address etc I'm not hugely fussed about as it's open source available but no pleased about the med stuff.
Is there some sort of practice that Dr's adhere to with med notes etc?
Before the wailers start, yes the prang hurt, yes it caused me issues, no I don't want to sue the Dr to bankruptcy.
is it the solicitor that has lost the records or the GP that examined you?
If the examination was organised through a third party medical agency, they will have the records on file and the GP will be able to access them electronically online. The Solicitor should have copied them and sent the copies to the GP/medical agency
I see no reason why you would need to be re-examined anyway, the GP would have his notes from your examination and just needs to review your records and comment any pre-existing issues and that the records tally up with what you told him
If the examination was organised through a third party medical agency, they will have the records on file and the GP will be able to access them electronically online. The Solicitor should have copied them and sent the copies to the GP/medical agency
I see no reason why you would need to be re-examined anyway, the GP would have his notes from your examination and just needs to review your records and comment any pre-existing issues and that the records tally up with what you told him
Taita said:
Was through third party med agency.
From speaking to them the notes have been lost before the solicitor got them.
They were handwritten annotations to typed notes that I assume he was provided with by the solicitor.
They would say that From speaking to them the notes have been lost before the solicitor got them.
They were handwritten annotations to typed notes that I assume he was provided with by the solicitor.
.Your solicitor will have been sent a summary copy of your computerised medical record by your GP (you will have consented to this), as well as - possibly - a copy of your older paper records if they were also requested. Have these all gone missing? You need to be asking your solicitor about this - hopefully (s)he still has these and the freelance Doctor has just lost the solicitor's own summary of your medical records with handwritten annotations and his/her notes from the consultation.
Personally I'd be complaining to the solicitor (your contract is with them not the medical person you saw and who has allegedly lost your 'medical notes') in the strongest terms, as well as asking exactly what has gone missing... Don't be fobbed off!! This solicitor stands to make a lot of money from dealing with your claim, and their service should be second to none.
aw51 121565 said:
Personally I'd be complaining to the solicitor (your contract is with them not the medical person you saw and who has allegedly lost your 'medical notes') in the strongest terms, as well as asking exactly what has gone missing... Don't be fobbed off!! This solicitor stands to make a lot of money from dealing with your claim, and their service should be second to none.
In real life, a law firm makes a fairly modest turn on the typical smash bang wallop claim, and the firms that do that sort of work tend to be a bit second or third rate. Besides, does your business never, ever make a single mistake? Losing data is regrettable, and data handlers should be super careful with medical and other sensitive info, but, er, bad stuff sometimes happens. Because humans.Breadvan72 said:
In real life, a law firm makes a fairly modest turn on the typical smash bang wallop claim, and the firms that do that sort of work tend to be a bit second or third rate. Besides, does your business never, ever make a single mistake? Losing data is regrettable, and data handlers should be super careful with medical and other sensitive info, but, er, bad stuff sometimes happens. Because humans.
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