Dr has lost my med notes....
Dr has lost my med notes....
Author
Discussion

Taita

Original Poster:

8,011 posts

233 months

Tuesday 8th September 2015
quotequote all
I had an appointment recently with Dr in relation to a personal injury claim that I have ongoing for when someone pulled out me.

I went to the appointment and had answered plenty of questions then he did a physical assessment etc.

Solicitor phoned this morning to say he has lost the entire days (so plenty of people's) notes and we need to arrange re-examination.

Bit concerned as my name, contact details, address and details of my ongoing med issue are all there somewhere floating in the ether. Name address etc I'm not hugely fussed about as it's open source available but no pleased about the med stuff.

Is there some sort of practice that Dr's adhere to with med notes etc?

Before the wailers start, yes the prang hurt, yes it caused me issues, no I don't want to sue the Dr to bankruptcy.

Stevie_P

562 posts

207 months

Tuesday 8th September 2015
quotequote all
Data Protection Act for starters I would say.

julian64

14,325 posts

284 months

Tuesday 8th September 2015
quotequote all
You need a bit more info.

There is a big difference between his losing your paperwork on a train, and his server going down which effectively wipes his system of data up to the last backup taken (which is usually a days work).

I doubt anything is floating around in the ether

SydneyBridge

11,860 posts

188 months

Tuesday 8th September 2015
quotequote all
is it the solicitor that has lost the records or the GP that examined you?

If the examination was organised through a third party medical agency, they will have the records on file and the GP will be able to access them electronically online. The Solicitor should have copied them and sent the copies to the GP/medical agency

I see no reason why you would need to be re-examined anyway, the GP would have his notes from your examination and just needs to review your records and comment any pre-existing issues and that the records tally up with what you told him

Taita

Original Poster:

8,011 posts

233 months

Tuesday 8th September 2015
quotequote all
Was through third party med agency.

From speaking to them the notes have been lost before the solicitor got them.

They were handwritten annotations to typed notes that I assume he was provided with by the solicitor.

aw51 121565

4,773 posts

263 months

Tuesday 8th September 2015
quotequote all
Taita said:
Was through third party med agency.

From speaking to them the notes have been lost before the solicitor got them.

They were handwritten annotations to typed notes that I assume he was provided with by the solicitor.
They would say that rolleyes .

Your solicitor will have been sent a summary copy of your computerised medical record by your GP (you will have consented to this), as well as - possibly - a copy of your older paper records if they were also requested. Have these all gone missing? You need to be asking your solicitor about this - hopefully (s)he still has these and the freelance Doctor has just lost the solicitor's own summary of your medical records with handwritten annotations and his/her notes from the consultation.

Personally I'd be complaining to the solicitor (your contract is with them not the medical person you saw and who has allegedly lost your 'medical notes') in the strongest terms, as well as asking exactly what has gone missing... Don't be fobbed off!! This solicitor stands to make a lot of money from dealing with your claim, and their service should be second to none.

anonymous-user

84 months

Tuesday 8th September 2015
quotequote all
Stevie_P said:
Data Protection Act for starters I would say.
Gosh, how helpful, you should get a job advising people about stuff, or something.

anonymous-user

84 months

Tuesday 8th September 2015
quotequote all
aw51 121565 said:
Personally I'd be complaining to the solicitor (your contract is with them not the medical person you saw and who has allegedly lost your 'medical notes') in the strongest terms, as well as asking exactly what has gone missing... Don't be fobbed off!! This solicitor stands to make a lot of money from dealing with your claim, and their service should be second to none.
In real life, a law firm makes a fairly modest turn on the typical smash bang wallop claim, and the firms that do that sort of work tend to be a bit second or third rate. Besides, does your business never, ever make a single mistake? Losing data is regrettable, and data handlers should be super careful with medical and other sensitive info, but, er, bad stuff sometimes happens. Because humans.

julian64

14,325 posts

284 months

Tuesday 8th September 2015
quotequote all
Breadvan72 said:
In real life, a law firm makes a fairly modest turn on the typical smash bang wallop claim, and the firms that do that sort of work tend to be a bit second or third rate. Besides, does your business never, ever make a single mistake? Losing data is regrettable, and data handlers should be super careful with medical and other sensitive info, but, er, bad stuff sometimes happens. Because humans.
muusttt nnoooottt aaggrreee with sensible pooost from foruummm maannniacc.

anonymous-user

84 months

Tuesday 8th September 2015
quotequote all
Mwahahahahahahahahahahahahaha, you have fallen to my evil spell.

Stevie_P

562 posts

207 months

Tuesday 8th September 2015
quotequote all
Breadvan72 said:
Stevie_P said:
Data Protection Act for starters I would say.
Gosh, how helpful, you should get a job advising people about stuff, or something.
Thanks for your vote of confidence.
Looks like I should stick to the something then. biggrin

anonymous-user

84 months

Tuesday 8th September 2015
quotequote all
I have been meaning to do something for ages.

Stevie_P

562 posts

207 months

Tuesday 8th September 2015
quotequote all
Breadvan72 said:
I have been meaning to do something for ages.
I wouldn't bother, it's overrated.
Stick with doing nothing and you can't go far wrong.

anonymous-user

84 months

Tuesday 8th September 2015
quotequote all
Man gotta have a Code. My Code is to have no Code.