Curry's confirm existence of God
Discussion
I may be breaking every rule of Pistonheads by posting a link from the 'Mail but here we go.....
Currys refuse to repair customer's giant 65in TV which was broken by a fly because they say it was an 'act of God
I also acknowledge that the outcome is reasonable and Currys have not really confirmed the presence of god in this man's house.
Currys refuse to repair customer's giant 65in TV which was broken by a fly because they say it was an 'act of God
I also acknowledge that the outcome is reasonable and Currys have not really confirmed the presence of god in this man's house.
There will be nothing in the warranty that excludes act of god, because the warranty is an insurance policy and the whole act of god / insurance thing is an urban myth.
If they wanted to exclude damage by insects, they'd either have to have a list of exclusions that would take care of that, or specifically state what the policy does cover, and not include it.
If they wanted to exclude damage by insects, they'd either have to have a list of exclusions that would take care of that, or specifically state what the policy does cover, and not include it.
TwigtheWonderkid said:
There will be nothing in the warranty that excludes act of god, because the warranty is an insurance policy and the whole act of god / insurance thing is an urban myth.
If they wanted to exclude damage by insects, they'd either have to have a list of exclusions that would take care of that, or specifically state what the policy does cover, and not include it.
It's not an insurance policy, they can put whatever they want into the terms and conditions and are only limited by the unfair contracts laws / consumer lawsIf they wanted to exclude damage by insects, they'd either have to have a list of exclusions that would take care of that, or specifically state what the policy does cover, and not include it.
TwigtheWonderkid said:
If they wanted to exclude damage by insects, they'd either have to have a list of exclusions that would take care of that, or specifically state what the policy does cover, and not include it.
Indeed. Which is why they'll say it covers manufacturing defects.And, unless the fly was factory-installed, that ain't one.
If only he had accidental damage cover on his home contents insurance...
If the owner can afford £800 for a TV, then he can afford £2 for a can of fly spray, but probably he got this TV in the sale and is a cheap skate and probably has hygiene issues and does not use fly spray.
My LG 50 inch TV is 5 years old, and yet I have managed to keep flies out of my house, and my TV works perfectly.
My LG 50 inch TV is 5 years old, and yet I have managed to keep flies out of my house, and my TV works perfectly.
Was God released alive and well from the TV or is God dead?
Not sure if this was a pet name for the fly or if the repair engineer was a Buddhist making an ironic statement.
More seriously I initially thought fly damage is hardly the manufacturers fault then on reflection changed idea as a device intended for use in a domestic environment and requiring ventilation should not be so vulnerable to a common house fly.
Whatever the fly did losing a few pixels on a screen would normally need replacement of the panel, no? So £95 sounds pretty cheap really.
Not sure if this was a pet name for the fly or if the repair engineer was a Buddhist making an ironic statement.
More seriously I initially thought fly damage is hardly the manufacturers fault then on reflection changed idea as a device intended for use in a domestic environment and requiring ventilation should not be so vulnerable to a common house fly.
Whatever the fly did losing a few pixels on a screen would normally need replacement of the panel, no? So £95 sounds pretty cheap really.
TwigtheWonderkid said:
There will be nothing in the warranty that excludes act of god, because the warranty is an insurance policy and the whole act of god / insurance thing is an urban myth.
Why do you keep repeating your error?ABI Glossary "An event that is not the fault of any individual, such as a natural disaster."
UK Legal site:-
"The term “Act of God” can be defined as an event which is caused solely by the effect of nature or natural causes and without any interference by humans whatsoever, deeming them unpreventable or impossible to guard against.
Legally in Insurance contracts “Acts of God” are often excluded from the policy cover of insurable occurrences as a means to waive their obligations. Examples of this are damage caused by storm damage, natural fire or lightening damage, hurricanes, floods, tornado or earthquakes. Because forces of nature are uncontrollable therefore no entity can be held accountable for the likelihood of the event and is seen as an inevitable accident."
Exclusion for Acts of God is implicit in all contracts of insurance where the matter is silent.
Many car insurance and house insurance policies do of course cover things explicitly, like fire and flood, that may in some circumstances be considered acts of god.
Check WIKI too if you like.
h0b0 said:
I may be breaking every rule of Pistonheads by posting a link from the 'Mail but here we go.....
Currys refuse to repair customer's giant 65in TV which was broken by a fly because they say it was an 'act of God
I also acknowledge that the outcome is reasonable and Currys have not really confirmed the presence of god in this man's house.
Currys and their KnowHow team.... they really are a useless bunch. I had the pleasure of dealing with these over a washing machine recently and when they couldn't fix it (they forgot to contact us, hence automatic write-off) they eventually covered the cost of replacement. Then their delivery mongs ripped a cupboard door off carrying the new machine into the kitchen "er, was that already broken mate?", "no, it fCurrys refuse to repair customer's giant 65in TV which was broken by a fly because they say it was an 'act of God
I also acknowledge that the outcome is reasonable and Currys have not really confirmed the presence of god in this man's house.
king wasn't".Mr GrimNasty said:
Why do you keep repeating your error?
ABI Glossary "An event that is not the fault of any individual, such as a natural disaster."
UK Legal site:-
"The term “Act of God” can be defined as an event which is caused solely by the effect of nature or natural causes and without any interference by humans whatsoever, deeming them unpreventable or impossible to guard against.
Legally in Insurance contracts “Acts of God” are often excluded from the policy cover of insurable occurrences as a means to waive their obligations. Examples of this are damage caused by storm damage, natural fire or lightening damage, hurricanes, floods, tornado or earthquakes. Because forces of nature are uncontrollable therefore no entity can be held accountable for the likelihood of the event and is seen as an inevitable accident."
Exclusion for Acts of God is implicit in all contracts of insurance where the matter is silent.
Many car insurance and house insurance policies do of course cover things explicitly, like fire and flood, that may in some circumstances be considered acts of god.
Check WIKI too if you like.
I cannot find Act of God in any insurance contracts that I have looked at? Either as covered or excluded or in conditions. The word 'God' does not appear in them that I have found.ABI Glossary "An event that is not the fault of any individual, such as a natural disaster."
UK Legal site:-
"The term “Act of God” can be defined as an event which is caused solely by the effect of nature or natural causes and without any interference by humans whatsoever, deeming them unpreventable or impossible to guard against.
Legally in Insurance contracts “Acts of God” are often excluded from the policy cover of insurable occurrences as a means to waive their obligations. Examples of this are damage caused by storm damage, natural fire or lightening damage, hurricanes, floods, tornado or earthquakes. Because forces of nature are uncontrollable therefore no entity can be held accountable for the likelihood of the event and is seen as an inevitable accident."
Exclusion for Acts of God is implicit in all contracts of insurance where the matter is silent.
Many car insurance and house insurance policies do of course cover things explicitly, like fire and flood, that may in some circumstances be considered acts of god.
Check WIKI too if you like.
Andyjc86 said:
To be fair, they have a point. The damage was caused by a third party and not a manufacturing fault. £95 isn't bad for the repair either, complete none story
The design of the tv is such that a normal housefly can destroy it? Does the tv manual state it can only be used in completely insect free homes?Mr GrimNasty said:
Why do you keep repeating your error?
ABI Glossary "An event that is not the fault of any individual, such as a natural disaster."
UK Legal site:-
"The term “Act of God” can be defined as an event which is caused solely by the effect of nature or natural causes and without any interference by humans whatsoever, deeming them unpreventable or impossible to guard against.
Legally in Insurance contracts “Acts of God” are often excluded from the policy cover of insurable occurrences as a means to waive their obligations. Examples of this are damage caused by storm damage, natural fire or lightening damage, hurricanes, floods, tornado or earthquakes. Because forces of nature are uncontrollable therefore no entity can be held accountable for the likelihood of the event and is seen as an inevitable accident."
Exclusion for Acts of God is implicit in all contracts of insurance where the matter is silent.
Many car insurance and house insurance policies do of course cover things explicitly, like fire and flood, that may in some circumstances be considered acts of god.
Check WIKI too if you like.
All from the ABI website. ABI Glossary "An event that is not the fault of any individual, such as a natural disaster."
UK Legal site:-
"The term “Act of God” can be defined as an event which is caused solely by the effect of nature or natural causes and without any interference by humans whatsoever, deeming them unpreventable or impossible to guard against.
Legally in Insurance contracts “Acts of God” are often excluded from the policy cover of insurable occurrences as a means to waive their obligations. Examples of this are damage caused by storm damage, natural fire or lightening damage, hurricanes, floods, tornado or earthquakes. Because forces of nature are uncontrollable therefore no entity can be held accountable for the likelihood of the event and is seen as an inevitable accident."
Exclusion for Acts of God is implicit in all contracts of insurance where the matter is silent.
Many car insurance and house insurance policies do of course cover things explicitly, like fire and flood, that may in some circumstances be considered acts of god.
Check WIKI too if you like.
Home insurance
Page 5, third paragraph
https://attachment.fbsbx.com/file_download.php?id=...
Myth 10
https://www.abi.org.uk/News/News-releases/2010/08/...
The point is that as a collective description of many uncontrollable events then "Act of God" is sometimes used, although frowned upon. However, it is not an exclusion. You seem to think that the use of the phrase, automatically makes it an exclusion, which it doesn't. Insurers have to state what is or isn't covered and be specific with that as much as is realistic.
Edited by LoonR1 on Wednesday 23 September 09:22
This is a non-story. Some guy in the repair centre said the wrong thing and the chap got his TV repaired for free.
In the interests of fairness, my Currys TV stopped working last summer, 3 1/2 years old. Samsung were closed, so I called Currys.
They told me they now have a huge repair centre, and for the cost of £85 that would cover the courier both ways, diagnosis, and labour. All I would have to pay for was the cost price of the part. Awesome - very fair to fix a £1500 TV.
I almost felt bad when I asked them how this affected my rights under the SOGA, and literally as soon as I mentioned those magic words the telephone operator stopped me and informed me that if I were making a 'Sale of Goods Act claim' then if the fault was something that would have been covered by the manufacturers warranty, it would be fixed for free!
That's for a 3 1/2 year old TV. I have to say that it was the best customer service offered to me in as long as I can remember - and it's their standard policy.
In the interests of fairness, my Currys TV stopped working last summer, 3 1/2 years old. Samsung were closed, so I called Currys.
They told me they now have a huge repair centre, and for the cost of £85 that would cover the courier both ways, diagnosis, and labour. All I would have to pay for was the cost price of the part. Awesome - very fair to fix a £1500 TV.
I almost felt bad when I asked them how this affected my rights under the SOGA, and literally as soon as I mentioned those magic words the telephone operator stopped me and informed me that if I were making a 'Sale of Goods Act claim' then if the fault was something that would have been covered by the manufacturers warranty, it would be fixed for free!

That's for a 3 1/2 year old TV. I have to say that it was the best customer service offered to me in as long as I can remember - and it's their standard policy.
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