Car crash advice - going to court?
Car crash advice - going to court?
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Discussion

VISE

Original Poster:

196 posts

133 months

Wednesday 13th January 2016
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Since my crash on 13th november, Admiral (my insurance) have held Chaucer (third party) totally responsible for the crash based on account of evidence and 2 witness statements both in my favour.

Chaucer have only just responded after a month issuing a summons against Admiral. Admiral will fight this, and I've said I'm happy to go to court considering I'm not losing my NCB for a crash which definitely wasn't my fault.

Is this a bad thing for me, obviously Chaucer are a LOT smaller than Admiral, so Admiral will most likely have better solicitors as well as the evidence going in my favour and it was a rear-end crash which could've only been done if I reversed in to the other driver...

What should I expect, or is there anyone else who has been in this situation?

TwigtheWonderkid

49,169 posts

180 months

Wednesday 13th January 2016
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VISE said:
obviously Chaucer are a LOT smaller than Admiral,
Are they? Chaucer are a huge multinational corporation that write insurance worldwide.

HantsRat

2,409 posts

138 months

Wednesday 13th January 2016
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Admiral is just a trading name of EUI ltd. Chaucer is part of the Hanover Insurance group which are massive in the states. I would actually say Chaucer are a bigger company.

RobinOakapple

2,802 posts

142 months

Wednesday 13th January 2016
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According to those here that make their living at it, justice doesn't get better just because you are paying more for it. That's the theory, anyway.

walm

10,644 posts

232 months

Wednesday 13th January 2016
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Limited experience obviously but the two times someone blatantly hit me, and with independent witnesses, they took it to the very last moment possible and then admitted 100% fault before court.

However, it took an enormously long time (18-24 months IIRC) and you will have to pay higher premiums for a while and claim it back later while you have an "unresolved claim" in your history.

There is nothing much you can do to speed it up other than hassle your insurer now and again.
As ever, don't panic.

VISE

Original Poster:

196 posts

133 months

Wednesday 13th January 2016
quotequote all
Never really knew that about Chaucer, but still... not sure why they'd wanna pay more to go to court, when it's pretty much everything in my favour. Even the witnesses said they'd happily go to court for it... It seems a little pointless that they're willing to drag something out when I'd assume they're just going to lose?

james_gt3rs

4,816 posts

221 months

Wednesday 13th January 2016
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Whatever happens it will probably take a long time, worth chasing up Admiral regularly.

chevy55

8,248 posts

266 months

Wednesday 13th January 2016
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I know it's not much help to you but I had a non fault collision last Thursday night, my insurance werent much help apart from telling me I had to pay my £550 excess to get repairs done and that I'd lose my protected bonus, I get the feeling it was a waste of the extra money.

I phoned The other party's insurer Friday PM ready for a rant only to be told they had tried to make contact with me on Friday morning and are accepting full liability and offering to sort out repairs at my convenience, since then they've contacted me a couple more times asking if myself and my wife are OK (yes I know they are scared I might claim viplash but at least they but at least they seem to be sincere) and to sort out repairs and a hire car. It all seems a bit too good to be true and too easy, I'll wait and see, but in clear cut cases such as yours OP why do they have to make it so difficult and no doubt It'll cost them more in the long run. I hope you get a positive outcome at the end of it all

VISE

Original Poster:

196 posts

133 months

Wednesday 13th January 2016
quotequote all
chevy55 said:
I know it's not much help to you but I had a non fault collision last Thursday night, my insurance werent much help apart from telling me I had to pay my £550 excess to get repairs done and that I'd lose my protected bonus, I get the feeling it was a waste of the extra money.

I phoned The other party's insurer Friday PM ready for a rant only to be told they had tried to make contact with me on Friday morning and are accepting full liability and offering to sort out repairs at my convenience, since then they've contacted me a couple more times asking if myself and my wife are OK (yes I know they are scared I might claim viplash but at least they but at least they seem to be sincere) and to sort out repairs and a hire car. It all seems a bit too good to be true and too easy, I'll wait and see, but in clear cut cases such as yours OP why do they have to make it so difficult and no doubt It'll cost them more in the long run. I hope you get a positive outcome at the end of it all
Might give them a call later, just for an update from their side.
Did the person who hit you admit liability?

chevy55

8,248 posts

266 months

Wednesday 13th January 2016
quotequote all
VISE said:
Might give them a call later, just for an update from their side.
Did the person who hit you admit liability?
He did although not to me but thankfully to one of the police which had I called, maybe it would be a different story if I hadn't called them.

btcc123

1,243 posts

177 months

Wednesday 13th January 2016
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The reason why third party insurers contact you to admit liability and sort out a hire car and repair to your vehicle is because it is cheaper for them than using your insurance company and claiming off the third party insurance,more so if your insurance use a management company.

If the OPs insurer Admiral are 100% sure the third party insurer Chaucer is liable and have a couple of independent witnesses statements it seam unusual why Ghaucer do not just pay up as if they admit liability just before a court case it will cost them more or if found against them in court considerably more.There may be a reason for Chaucer acting in this way.




over_the_hill

3,336 posts

276 months

Thursday 14th January 2016
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If it goes to Court, even if you have witnesses and statements they may not count for much if the witnesses do not attend Court. Some JP's virtually dismiss statements if the witness is not there to back it up under questioning.
This is why the "Other side" literally take it to the Court Room Steps. As soon as the witness shows up they know they are sunk.

VISE

Original Poster:

196 posts

133 months

Thursday 14th January 2016
quotequote all
over_the_hill said:
If it goes to Court, even if you have witnesses and statements they may not count for much if the witnesses do not attend Court. Some JP's virtually dismiss statements if the witness is not there to back it up under questioning.
This is why the "Other side" literally take it to the Court Room Steps. As soon as the witness shows up they know they are sunk.
In their statements, they both said they're happy for it to go to court providing they have plenty of notice to tell work and book it off.

Confused as to what Chaucer are taking their time with.

walm

10,644 posts

232 months

Thursday 14th January 2016
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VISE said:
Confused as to what Chaucer are taking their time with.
Why would they rush to pay out?
The longer they delay all the better for their working capital.

KungFuPanda

4,643 posts

200 months

Thursday 14th January 2016
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walm said:
Why would they rush to pay out?
The longer they delay all the better for their working capital.
Not true. One of their key performance indicators is the length of time it takes to settle a claim. If there's no reasonable prospects of defending a claim, it's cheaper and more economical to settle a claim in it's infancy. Also, if proceedings are issued and liability is disputed, the solicitor's costs get ever higher too.

TonyTony

1,882 posts

188 months

Thursday 14th January 2016
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The companies usually play games with each other and hold off until last minute just to be a PITA.

I signed off paperwork saying I will go to court and my insurance said they were putting it forward because the other party wasn't replying with a settlement, they let it go to the final day and put a settlement figure in.

walm

10,644 posts

232 months

Friday 15th January 2016
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KungFuPanda said:
Not true. One of their key performance indicators is the length of time it takes to settle a claim. If there's no reasonable prospects of defending a claim, it's cheaper and more economical to settle a claim in it's infancy. Also, if proceedings are issued and liability is disputed, the solicitor's costs get ever higher too.
KPI for who?
Investors/shareholders? Nope.
Some publicity/advertising metric they boast about? Perhaps but I have never seen it and I strongly doubt it is used much or persuades many people one way or the other.

Fair point on the solicitors costs. I really meant they can happily delay as long as possible ahead of the solicitor stage.

Monty Python

4,813 posts

227 months

Friday 15th January 2016
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TonyTony said:
The companies usually play games with each other and hold off until last minute just to be a PITA.

I signed off paperwork saying I will go to court and my insurance said they were putting it forward because the other party wasn't replying with a settlement, they let it go to the final day and put a settlement figure in.
This happened with me - took 18 months to sort out and only finished when my insurance company issued started court proceedings against the other driver.

Iva Barchetta

44,044 posts

193 months

Friday 15th January 2016
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According to the letters I got from Direct line ,my insurers,it took about 12 months for a n other company to pay up after my car was hit whilst parked.
Open and shut case,my car parked,their client hit it.

VISE

Original Poster:

196 posts

133 months

Friday 15th January 2016
quotequote all
Right so gave them a call at lunch (Admiral):
They claim the letter they sent was unclear so they're not sure if they've issued a summons or not, on top of this, Admiral have only contacted 1 independent witness, not two... So they've now asked my other witness for his statement. Great.

Secondly, my other witness sent his statement to Chaucer on the 19th November. Chaucer are stating they never received the email, so he's sent a picture to me which I sent to Admiral of him emailing it them showing the time stamp as 19th November 2015. He's also now sent a statement to Admiral.

A handler, not my case handler nevertheless a handler, said it looks like it'll be a split decision. Both statements from INDEPENDENT witnesses say he came in to my lane trying to avoid traffic, and one also said they watched him cut other people up just so he wouldn't get stuck in traffic. Therefore I've said I'm not agreeing 50/50 whatsoever, I'm not admitting to something that's not my fault, I shouldn't be punished for his awful driving. Where's the justice in that?

Regardless, lost as to why Chaucer have ignored a statement and said they never received it...

Spoke to MY case handler, she said that they'd of agreed a split if I didn't have any witnesses, but since I do, there's no way they'll be admitting liability. Good stuff.

Edited by VISE on Friday 15th January 15:13