Solicitor/Lawyer Referral - Car Issue
Solicitor/Lawyer Referral - Car Issue
Author
Discussion

FrankAbagnale

Original Poster:

1,842 posts

142 months

Monday 17th October 2016
quotequote all
To cut a long story short, a good friend of mine has purchased a car from a dealer which was returned to the dealer within an hour of collecting for some bodywork bits to sorted. While the bodywork chaps have the car they say that the engine is not right and the car gets sent to the warranty company to have the engine fixed.

The warranty provided by the dealer is apparently invalid as the warranty company thinks it was pre-existing damage to the front of the car that has caused the engine issues.

The dealer is denying the car hadn't been involved in an accident prior to sale, the body work company are denying the car was involved in an accident while under their care and the warranty company are not providing cover for what they say is pre-existing damage.

He has had the car in his hands for about 30 minutes and this saga has been going on for 2-3 months.

The story above is a brief summary, there is more to it but it would be a lot better to speak with him directly to understand the specifics.

Does anyone have a personal recommendation for a solicitor/lawyer that could help? Not looking for a freebie - he's expecting to pay for the help. I'll pass on any recommendations and he'll be in touch.

johnfm

13,751 posts

280 months

Monday 17th October 2016
quotequote all
Ian McCombie at Gordons LLP.


Your mate may be able to reject the car, depending on the facts, timeline etc. He probably needs to start that process.

funkyrobot

18,789 posts

258 months

Monday 17th October 2016
quotequote all
I know the horse has bolted now, but did he not pick up these bodywork issues before buying the car?

Also, why is it that these things always go straight to the warranty company? If the car wasn't right when bought, isn't it up to the dealer to fix? Not fob off to the warranty?

FrankAbagnale

Original Poster:

1,842 posts

142 months

Monday 17th October 2016
quotequote all
funkyrobot said:
I know the horse has bolted now, but did he not pick up these bodywork issues before buying the car?

Also, why is it that these things always go straight to the warranty company? If the car wasn't right when bought, isn't it up to the dealer to fix? Not fob off to the warranty?
I really don't know the full story so can't pass accurate comment. What I do know is he needs some representation to get the matter resolved properly.

I'll get the full details and report back when it's all been resolved. I get the feeling it will be an interesting story!

FrankAbagnale

Original Poster:

1,842 posts

142 months

Monday 17th October 2016
quotequote all
johnfm said:
Ian McCombie at Gordons LLP.


Your mate may be able to reject the car, depending on the facts, timeline etc. He probably needs to start that process.
Thank you, i'll pass it on.

funkyrobot

18,789 posts

258 months

Monday 17th October 2016
quotequote all
FrankAbagnale said:
I really don't know the full story so can't pass accurate comment. What I do know is he needs some representation to get the matter resolved properly.

I'll get the full details and report back when it's all been resolved. I get the feeling it will be an interesting story!
Okey dokey.

See so many examples of someone buying something used, it has an issue straight away, but dealer simply says 'speak to warranty company'.

catman

2,504 posts

205 months

Monday 17th October 2016
quotequote all
There's no chance of the warranty company doing anything on a car that was returned on the day of purchase.

Tim

Rangeroverover

1,523 posts

141 months

Tuesday 18th October 2016
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Terry Chetwood.........Morgan & Pope

Vaud

59,692 posts

185 months

Tuesday 18th October 2016
quotequote all
funkyrobot said:
Okey dokey.

See so many examples of someone buying something used, it has an issue straight away, but dealer simply says 'speak to warranty company'.
Who probably have a 30 day+ clause, as they are long wise to the practice of traders buying cars, selling a warranty and trying to use that to fix issues that were there when the trader bought it.