NHS Employment Advice
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Anyone have experience of NHS HR.
My wife has been working on bank for a hospital and now she is ready to return to her career full time she wants a contract role more or less full time.
She applied for an internal roles similar to the current department she works for through bank. She has been given an interview on the same day as a booked shift in the middle of the clinic of a critical shift on the 13th June. The bank department have a 3 strikes system in terms of once you have booked been accepted a shift and you cancrl it. She has had 1 canceled shift in the last 12 month and so if she cancels this shift she will be on a final warning of removal from staff bank.
She explained in an email to the HR dept she has accepted a shift and can the interview be at a different time or day. She has been told they are not willing to offer any other day and time so she can turn down and interview or get a written warning for cancelling the bank shift.
I think this situation is rediclous.
Any think she should raise complaint.
She doesn't want to let down the department she is on now but she wants a contract role now.
My wife has been working on bank for a hospital and now she is ready to return to her career full time she wants a contract role more or less full time.
She applied for an internal roles similar to the current department she works for through bank. She has been given an interview on the same day as a booked shift in the middle of the clinic of a critical shift on the 13th June. The bank department have a 3 strikes system in terms of once you have booked been accepted a shift and you cancrl it. She has had 1 canceled shift in the last 12 month and so if she cancels this shift she will be on a final warning of removal from staff bank.
She explained in an email to the HR dept she has accepted a shift and can the interview be at a different time or day. She has been told they are not willing to offer any other day and time so she can turn down and interview or get a written warning for cancelling the bank shift.
I think this situation is rediclous.
Any think she should raise complaint.
She doesn't want to let down the department she is on now but she wants a contract role now.
You'd swear the NHS would rather pay bank rate than direct - madness!
I'd suggest that your missus speaks to the department she will be working for on that day on the quiet and asks to be allowed to attend the interview (I presume it's on the same site and would probably be less than an hour??). Go in a bit early, don't take a break or lunchbreak and work on a little - they'd be very unreasonable indeed not to accept that. Alternatively is there someone she could swap shifts with?
I'd suggest that your missus speaks to the department she will be working for on that day on the quiet and asks to be allowed to attend the interview (I presume it's on the same site and would probably be less than an hour??). Go in a bit early, don't take a break or lunchbreak and work on a little - they'd be very unreasonable indeed not to accept that. Alternatively is there someone she could swap shifts with?
IanA2 said:
I would be extremely careful of raising any complaint in relation to anything to do with the NHS. As an employee or a patient.
Honestly, they have a different way of doing things which frequently ends up with unpleasant consequences. Tread carefully.
Please explain as I've raised complaints as a patient and always had them investigated and dealt with and there have been no unpleasant consequences whatsoever.Honestly, they have a different way of doing things which frequently ends up with unpleasant consequences. Tread carefully.
IanA2 said:
I would be extremely careful of raising any complaint in relation to anything to do with the NHS. As an employee or a patient.
Honestly, they have a different way of doing things which frequently ends up with unpleasant consequences. Tread carefully.
Not in my experience. Follow up calls within 24 hours, everything logged and consistent feedback. PALS are very good indeed, although it might vary from trust to trust.Honestly, they have a different way of doing things which frequently ends up with unpleasant consequences. Tread carefully.
To the OP, can she not work bank in a different trust locally if the current Bank gives her the warning?. HR and the Bank should have some area of shared responsibility.
Might be worth speaking to the Assistant Director of HR and getting their take on it, they have a heck of a lot of leverage in some areas, also elevate it to the ADN of her department in which she is applying and explain the situation.
Failing that, kick the Bank into touch and go work for an agency (which she's probably thought of anyway - sorry), TCS (http://thecarestaff.com/vacancies.html) always have premium weekend and weekday shifts available and pay very well indeed, almost 3 times the bank rate, although a Nurse can't work in the same trust which she is employed by, so it does mean travelling.
Edited by texaxile on Saturday 3rd June 15:44
For those who don't know, look up the experiences of:
Dr Raj Mattu
Dr Kevin Beatt
Dr Steven Bolsin
Claire Sadari
Dr Jane Hamilton
Professor Zygmunt Krukowski
Tracy Boylin
Hayley Dare
Professor David Ferry
These are just a few names off the top of my head, all their cases are pretty easy to find on-line for those inclined.
On a personal note, having been diagnosed with cancer, I complained about waiting from December when it was diagnosed, to July of the next, without a date for major life saving surgery. I complained and had the most horrendous runaround by the hospital for a year. I gave up and went to the PHSO. They investigated (took another year) and found 100% in my favour.
Some parts of the NHS are excellent, the hospital I approached after my extraordinary wait, assessed and operated in days. Touch wood I am still clear, but I have had a real education on how some parts of our health services can operate.
Dr Raj Mattu
Dr Kevin Beatt
Dr Steven Bolsin
Claire Sadari
Dr Jane Hamilton
Professor Zygmunt Krukowski
Tracy Boylin
Hayley Dare
Professor David Ferry
These are just a few names off the top of my head, all their cases are pretty easy to find on-line for those inclined.
On a personal note, having been diagnosed with cancer, I complained about waiting from December when it was diagnosed, to July of the next, without a date for major life saving surgery. I complained and had the most horrendous runaround by the hospital for a year. I gave up and went to the PHSO. They investigated (took another year) and found 100% in my favour.
Some parts of the NHS are excellent, the hospital I approached after my extraordinary wait, assessed and operated in days. Touch wood I am still clear, but I have had a real education on how some parts of our health services can operate.
IanA2 said:
Riley Blue said:
Please explain as I've raised complaints as a patient and always had them investigated and dealt with and there have been no unpleasant consequences whatsoever.
Have your complaints been about serious issues?Riley Blue said:
IanA2 said:
Riley Blue said:
Please explain as I've raised complaints as a patient and always had them investigated and dealt with and there have been no unpleasant consequences whatsoever.
Have your complaints been about serious issues?Being put in such a situation by a potential employer would make me wonder if I really wanted to work there. Given that recruitment should be important for them (permies rather than contractors is a lot cheaper), if they treat potential recruits this way, how will they treat you once employed....
hospital is walking distance from our house, next nearest is 30 miles away.
I am primary earner and she doesn't want to move. Near family etc.
They have always been a pain and she has had loads interviews never got contract roles but always asked to work through bank.
In july she almost got a contract until they found out she was part time at college. The reason was she was supposed to start uni last September at local college and the department head thought giving her contract was risky since she would be studying. The college messed her around got taken over by another and withdrew her place at the last minute as she had btec in health and social care a D in maths GCSE which she has redone this year. The changed their mind about letter her do maths along side the course.
The bank department is badly run and so she refuses to work direct for them. She only works on GOPD if the ward manager/sister asks her to.
The last interview she was offered 16 hours a week without a contract on a department. That changed in Jan as they took on new staff and she has only been getting cover shifts often at short notice. No discussion with the manager as to why but she always praises how well my other half works so I don't understand why she cant have contract, think its a age and kids thing. The last women she employed is 65 to do the same role as 28 year and this woman fell over on the job and hurt herself and is off sick.
I am primary earner and she doesn't want to move. Near family etc.
They have always been a pain and she has had loads interviews never got contract roles but always asked to work through bank.
In july she almost got a contract until they found out she was part time at college. The reason was she was supposed to start uni last September at local college and the department head thought giving her contract was risky since she would be studying. The college messed her around got taken over by another and withdrew her place at the last minute as she had btec in health and social care a D in maths GCSE which she has redone this year. The changed their mind about letter her do maths along side the course.
The bank department is badly run and so she refuses to work direct for them. She only works on GOPD if the ward manager/sister asks her to.
The last interview she was offered 16 hours a week without a contract on a department. That changed in Jan as they took on new staff and she has only been getting cover shifts often at short notice. No discussion with the manager as to why but she always praises how well my other half works so I don't understand why she cant have contract, think its a age and kids thing. The last women she employed is 65 to do the same role as 28 year and this woman fell over on the job and hurt herself and is off sick.
Edited by surveyor_101 on Monday 5th June 13:33
IanA2 said:
Have your complaints been about serious issues?
I have complained to bank before and stuff gets sorted this time only.I have complained to PALS and my local doctor about my youngest as she was referred by consultant for grommets. Consultant said waiting list is 18 weeks and she will be 2 in a couple of months and I am happy to operate. However she was rejected from the waiting list on the basis that the consultant said he wouldn't operate until she was 2.
So I complained to PALS got the same she can't go on till they can operate.
I then wrote a formal complaint asking was the policy of stopping entering a 18 week waiting list because she was 8 weeks (more like 4 at time of writing) off being old enough to operate or was the consultant wrong to refer her
I want answer either one of the other no more waffle and bullcrap.
I also got my gp/doctor to write a letter.
I never got a proper response! But they wrote back to the GP offering a surgery date just after her 2nd birthday within a week!
fuzzyyo said:
surveyor_101 said:
Anyone have experience of NHS HR.
Worse than incompetent. Not sure what you mean by on bank though. (fiancee is a doctor not me btw)Bank pays slightly more but shifts are not on set wards / departments and are not guaranteed. Texts go out to everyone who is registered.
Long Day / Early / Late / Night on X department on Y date.
NHS HR is totally inept. Your wife has the right to go for an interview and if she really wants the job she should do so.
If she then gets a black mark, she needs to get her Union rep, or do it herself, put in an appeal against the resultant punishment.
Mention in her appeal she feels that as a woman with childcare responsibilities to deal with, she is at a disadvantage when it comes to applying for full time roles and they will sort it.
They fear any action that takes in any of the protected characteristics in employment law. There will also be a director of HR who is worth contacting as they will see the bigger picture than some halfwit who has said she will get a sanction for attending an interview.
If she then gets a black mark, she needs to get her Union rep, or do it herself, put in an appeal against the resultant punishment.
Mention in her appeal she feels that as a woman with childcare responsibilities to deal with, she is at a disadvantage when it comes to applying for full time roles and they will sort it.
They fear any action that takes in any of the protected characteristics in employment law. There will also be a director of HR who is worth contacting as they will see the bigger picture than some halfwit who has said she will get a sanction for attending an interview.
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