Disputed Parking Ticket
Discussion
Wife parked in a council owned, but privately run, car park. One of these ones where you have to enter your registration into the machine to get a ticket, she managed to make a mistake and swapped the last two letters of the plate around (so ACB, rather than ABC).
Parking people acknowledge that she paid but still insist that the PCN is valid as she didn't abide by the terms correctly. POPLA side with the parking company (Civil Enforcement Ltd) - "On this occasion the warden has issued a PCN as the appellant failed to comply with the terms offered".
This seems utterly ridiculous as we've clearly paid and we're just being penalised for a typing error. Any thoughts as to what we can do next? Is there anything else we can do? My wife has already offered to reimburse for cost of DVLA application and writing of the letter (£5 or so)
Parking people acknowledge that she paid but still insist that the PCN is valid as she didn't abide by the terms correctly. POPLA side with the parking company (Civil Enforcement Ltd) - "On this occasion the warden has issued a PCN as the appellant failed to comply with the terms offered".
This seems utterly ridiculous as we've clearly paid and we're just being penalised for a typing error. Any thoughts as to what we can do next? Is there anything else we can do? My wife has already offered to reimburse for cost of DVLA application and writing of the letter (£5 or so)
The clue is in the first lineSantaBarbara said:
The Major point. Is that she paid the fee and fixed the ticket to the screen, is that correct?
Did a human person write out an infringement notice?
No, if it is like the one I got caught at there is no physical ticket. Did a human person write out an infringement notice?
I emailed explained that I had reversed two letters by mistake and they cancelled it without fuss. They could see on their database that a ticket had been bought and, if it came to it, I could use the receipt to prove that I had paid what I should have should I need my day in court.
I'm amazed that they are not treating you exactly the same way!
SantaBarbara said:
The Major point. Is that she paid the fee and fixed the ticket to the screen, is that correct?
Did a human person write out an infringement notice?
She paid the fee and displayed the ticket - which we still have. But no, it was an automatically issued ticket from the cameras.Did a human person write out an infringement notice?
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