How do you request CCTV?
How do you request CCTV?
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Discussion

Macneil

Original Poster:

1,099 posts

110 months

Monday 28th January 2019
quotequote all
My darling son has "rolled gently" into the back of a people carrier. I've seen photos of both vehicles there's no damage, and no claim from the vehicle owner. The other driver(it wasn't his vehicle) is claiming that after the "collision" he has neck and shoulder pain. Two sides to every story.
I spoke to our insurers today and they said that CCTV would be helpful. Are the police or council (or any other camera operator) obliged to provide any footage that exists to my son and/or the other driver?

Edited by Macneil on Monday 28th January 21:44

BIG DUNC

1,925 posts

253 months

Tuesday 29th January 2019
quotequote all
In my experience, if you ask someone for CCTV they say that they cannot give it to you for data protection crap etc.

Assuming you have found a CCTV camera that covered the collision, then simply go through the motion of asking for it.

In my case, the CCTV owner said that if he was formally asked for it by an insurance company or the police he would give it out. However, this has to be prompt as after 14 or 28 days it is likely to be recorded over.

Macneil

Original Poster:

1,099 posts

110 months

Tuesday 29th January 2019
quotequote all
Thanks I had a quick google too looks like most councils keep footage for 31 days

Pericoloso

44,044 posts

193 months

Tuesday 29th January 2019
quotequote all
You might not need the CCTV ,insurance companies are more switched on to false compo claims than a few years ago.

If there is no damage to the vehicle ,then a decent company won't entertain an injury claim.

Dammit

3,816 posts

238 months

Tuesday 29th January 2019
quotequote all
BIG DUNC said:
In my experience, if you ask someone for CCTV they say that they cannot give it to you for data protection crap etc.

Assuming you have found a CCTV camera that covered the collision, then simply go through the motion of asking for it.

In my case, the CCTV owner said that if he was formally asked for it by an insurance company or the police he would give it out. However, this has to be prompt as after 14 or 28 days it is likely to be recorded over.
They have to give it to you, due to data protection - https://www.gov.uk/request-cctv-footage-of-yoursel...

So the CCTV owner was on the right lines, but got 100% the wrong answer.

R0G

5,035 posts

185 months

Wednesday 30th January 2019
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Council/highways CCTV is not kept as recording unless the operator chooses to record for a while because the amount of storage data is too much for it all to be reasonably stored

tinnitusjosh

356 posts

102 months

Wednesday 30th January 2019
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Dammit said:
They have to give it to you, due to data protection - https://www.gov.uk/request-cctv-footage-of-yoursel...

So the CCTV owner was on the right lines, but got 100% the wrong answer.
Funnily enough, it's not quite as simple as that, is it?

Indeed, the very link you provided says so:

gov.uk said:
The CCTV owner might not be allowed to share any footage if:

other people can be seen in it
they’re not able to edit out people to protect their identity

Dammit

3,816 posts

238 months

Wednesday 30th January 2019
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