BT telegraph fixture blackening front of our house
Discussion
Hello.
Before I continue, I fully appreciate this may seem ridiculous so please bear with me.
We have a metal fixture on our house where telephone wires are attached from poles. Our house is basically used to route telegraph wires (terrace).
The front of the house is black and filthy from corrosion etc. Leaking down From this fixture.
We are selling and the missus wants this mark removed before it's listed.
She wants me to ring BT but I think his is pointless until I do some research elsewhere.
Do BT have any liability for damage/dirt/marks caused on your property from their equipment?
Thanks.
Before I continue, I fully appreciate this may seem ridiculous so please bear with me.
We have a metal fixture on our house where telephone wires are attached from poles. Our house is basically used to route telegraph wires (terrace).
The front of the house is black and filthy from corrosion etc. Leaking down From this fixture.
We are selling and the missus wants this mark removed before it's listed.
She wants me to ring BT but I think his is pointless until I do some research elsewhere.
Do BT have any liability for damage/dirt/marks caused on your property from their equipment?
Thanks.
Unlike electricity brackets, these really are quite small. Ours is like this, I intend to re-site it, because of internal re-arrangements. I would think a wire brush and Hammerite and clean the surrounding rusty area. You can try to contact Openreach, but to be honest I doubt they would be interested. I think if you have a fast broadband connection, any buyer would be more interested in that.
NDA said:
I seriously doubt that the woman in the Indian call centre will have any sympathy.
Can you not clean it yourself?
It needs jet washing. It's like a bucket of oily water has been poured out of the window and some has hit the house. Not paying for it to be done if don't have to.Can you not clean it yourself?
mgv8 said:
BT will have an agreement in place. Is it fixed to the house (bolted to)? Your chances are better if it is.
I would not be shy about calling them, it will be a little hit and miss. But they will surprise you some times.
Yes it's bolted on. Our house is effectively a telegraph pole.I would not be shy about calling them, it will be a little hit and miss. But they will surprise you some times.
Thanks.
Pica-Pica said:
Unlike electricity brackets, these really are quite small. Ours is like this, I intend to re-site it, because of internal re-arrangements. I would think a wire brush and Hammerite and clean the surrounding rusty area. You can try to contact Openreach, but to be honest I doubt they would be interested. I think if you have a fast broadband connection, any buyer would be more interested in that.
We have BT FTTC but we still need the house cleaning. I'm not going up a ladder after buying hammerite of i can help it.
Speak to OpenReach which is the part of BT responsible for the physical network - there's an 0800 number on this page:
https://www.ournetwork.openreach.co.uk/altering-ou...
https://www.ournetwork.openreach.co.uk/altering-ou...
Pica-Pica said:
Unlike electricity brackets, these really are quite small. Ours is like this, I intend to re-site it, because of internal re-arrangements. I would think a wire brush and Hammerite and clean the surrounding rusty area. You can try to contact Openreach, but to be honest I doubt they would be interested. I think if you have a fast broadband connection, any buyer would be more interested in that.
I'd get permission in writing ,first. I can't find the part on the OR site at the moment, but BT/OR are touchy about non authorised persons playing about with their kit .Part of the relevant act( at deregulation) denoted the last point of BT ( at the time, now OR responsibility )as the MASTER SOCKET ( OR NTTP for business premises) and forbade any non authorised persons from "interfering " with plant up to the NTTP Apart from that ,the only safe way to take the wire down is by releasing tension at the pole, as doing it from a ladder is very risky ( and banned for employees from as far back as (GPO telecomms days).
If they move bracket , and it fails and wire comes down, then it's legal against BT/OR. Do it yourself and the case is against you from both the claimant and OR, with OR looking for a claim against you.
To the OP-it's not a telegraph , but rather a telephone/telecoms fixture. I forget the official title of the bracket pica posted, but in telecomms circles it was referred to as a "pig tail". These days it's more common to use an eye bolt, similar to a rawlbolt fixing , but with a loop on the outside. It needs a hole drilled and then the fixing tightened in and wire clamp fastened to it. More secure on pulls from any angle. As a direct pull of the pigtail would result in (eventually) ,the fixture being pulled out ( or that is the theory). ( from my days at GPO training schools)
Harji said:
Definately do not do it yourself. Also, is there any agreement written anywhere or lease? Usually if there is some sort of telecomms infrastructure on a property there is an agreement as well, with agreements there is usually responsibilities.
There will be a wayleave. Once signed, it is basically irrevocable, and is of course binding on successive owners. If you interfere with their equipment (especially if serving as the "telegraph pole" for a terrace of properties, i.e. multiple subscribers' services) then they'll blame every callout forever more on your interfering, and start throwing bills around at you.skwdenyer said:
There will be a wayleave. .
It might be worth checking if there is actually a wayleave in place ! archive.ripple@bt.com should help with this ( or google BT wayleaves) If its on your house and its providing service to others - then a wayleave would normally be in place
here … tells you all the trouble you can be in if you move it/touch it break it
https://www.ournetwork.openreach.co.uk/altering-ou...
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