Late invoice for unfinished work. Advice please.
Late invoice for unfinished work. Advice please.
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Discussion

toasty

Original Poster:

8,405 posts

249 months

Sunday 21st April 2019
quotequote all
A year ago, we hired a handyman to do a few small carpentry jobs.

Halfway through the week he went AWOL and wouldn't answer any of my wife's calls.

I managed to call him from a different number a week later and he said he'd had some personal problems and promised to come back and finish the job.

He didn't and that was the last we'd heard from him until we received an invoice today from his book keeper for the three days work.

We dispute the invoice based on the fact we had to pay another company to rectify and finish his half done work.

As yet, I've not replied to the invoice. What to do?


spookly

4,391 posts

124 months

Sunday 21st April 2019
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Reply, and dispute the need to pay it. If they ever follow up with court action to try and enforce the invoice then make sure you have paperwork for the rectification and completion work. Might also help if you have anything written from his original quote, and dates written down for all the events. In the circumstances described, it sounds like he'd be silly to pursue this in court.

Toltec

7,179 posts

252 months

Sunday 21st April 2019
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What was the difference between what he quoted and what you had to pay to complete the work? I'd say that gives a starting point for the value of the work he did before abandoning the job.

Eddieslofart

1,328 posts

112 months

Sunday 21st April 2019
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Toltec said:
What was the difference between what he quoted and what you had to pay to complete the work? I'd say that gives a starting point for the value of the work he did before abandoning the job.
Agreed.

toasty

Original Poster:

8,405 posts

249 months

Monday 22nd April 2019
quotequote all
spookly said:
Reply, and dispute the need to pay it. If they ever follow up with court action to try and enforce the invoice then make sure you have paperwork for the rectification and completion work. Might also help if you have anything written from his original quote, and dates written down for all the events. In the circumstances described, it sounds like he'd be silly to pursue this in court.
Thanks, I only have quotes from previous work which was carried out and paid for in good time. I have replied to dispute the invoice and will wait for the reply.

Alucidnation

16,810 posts

199 months

Monday 22nd April 2019
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Reply to the invoice with an amount you feel is appropriate for the amount of work he has done.

bad company

21,919 posts

295 months

Monday 22nd April 2019
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I’d write back with an offer to pay whatever you think he’s work was worth In Full And Final Settlement.

donkmeister

12,905 posts

129 months

Monday 22nd April 2019
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Eddieslofart said:
Toltec said:
What was the difference between what he quoted and what you had to pay to complete the work? I'd say that gives a starting point for the value of the work he did before abandoning the job.
Agreed.
Thirded. If you don't have a quote from him, use the previous invoices to estimate what it would have cost (separate the labour and materials costs), subtract the invoice from the other company and what you owe him is going to be no greater than that amount.
If the answer is a negative number, make him aware in any further communication you have that you owe him nothing.
Yes his disappearance would have been a pita for you (gone through it myself!) but you have to be demonstrably reasonable and have logic to any offer even if it isn't going to end up in a court case. Who wants an angry tradesman on their doorstep?

anonymous-user

83 months

Tuesday 23rd April 2019
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I suspect he was hoping you had forgotten about it and would just pay up, my view would be subtract the cost of the second contractor and pay the balance assuming his work was acceptable. Why should you be out of pocket.

I would believe he is in breach of contract as he didn't complete the agreed work.

bartelbe

92 posts

109 months

Thursday 25th April 2019
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Why do people think this guy deserves a penny? He walked away without completing the work and went radio silent. You could argue that he did some work and that saved you money but I find that argument doubtful. In my experience tradespeople hate having to complete half finished jobs.

It involves them having to finish a job that might have been bodged or done incorrectly; many won't touch such jobs. if the guy wanted to get paid, he shouldn't have walked off and gone radio silent.

Chris32345

2,141 posts

91 months

Friday 26th April 2019
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bartelbe said:
Why do people think this guy deserves a penny? He walked away without completing the work and went radio silent. You could argue that he did some work and that saved you money but I find that argument doubtful. In my experience tradespeople hate having to complete half finished jobs.

It involves them having to finish a job that might have been bodged or done incorrectly; many won't touch such jobs. if the guy wanted to get paid, he shouldn't have walked off and gone radio silent.
Because he still did work

If you get asked to do something at your day job then when home sick would you still expect to be paid for the hours you did?
As long as the work done was an accetable standard they did to find some middle ground as to payment with the contractor

SmoothCriminal

5,942 posts

228 months

Friday 26th April 2019
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Chris32345 said:
bartelbe said:
Why do people think this guy deserves a penny? He walked away without completing the work and went radio silent. You could argue that he did some work and that saved you money but I find that argument doubtful. In my experience tradespeople hate having to complete half finished jobs.

It involves them having to finish a job that might have been bodged or done incorrectly; many won't touch such jobs. if the guy wanted to get paid, he shouldn't have walked off and gone radio silent.
Because he still did work

If you get asked to do something at your day job then when home sick would you still expect to be paid for the hours you did?
That's not at all like the OP's situation at all is it.

Went AWOL.
Didn't respond to attempts to contact.
Didn't come back to complete the job.





toasty

Original Poster:

8,405 posts

249 months

Friday 26th April 2019
quotequote all
Well, at the risk of jinxing it, I’ve had no reply from my dispute of the invoice.

I’d forgotten to mention in the OP that the invoice came from his book keeper. He himself remains aloof and long may he continue to do so.

NorthDave

2,538 posts

261 months

Friday 26th April 2019
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I don't think I would expect to either pay or be paid in this scenario.

Different if the guy had texted and said he would be out of action but the not knowing would really fruatrate me. He caused you hassle, why would you pay him for that?