Should my car have been impounded?
Should my car have been impounded?
Author
Discussion

Shaoxter

Original Poster:

4,604 posts

153 months

Monday 1st July 2019
quotequote all
While everyone else was basking in the sunshine, I had quite an eventful weekend...

I was driving with my family and got pulled over by the police whose first words were "you don't have any insurance on this vehicle, we're going to have to seize it unless you can prove otherwise". I showed them my insurance documents but they wanted to call my insurers to verify as I could have cancelled it after taking out the policy rolleyes But their office was closed so they took my car away, leaving me, my wife, 2 year old kid and luggage on the side of a dodgy South London street.

It later transpired that my insurance company had made an error, they had input an "L" as an "I". Indeed the plate with the "I" was showing up as insured on askmid. I had actually asked the plod if they checked for any possible typos and they said they had checked everything.

I've now got my car back at the cost of £190 which my insurer may or may not reimburse. The question is, were the plod too heavy handed in their approach given the situation? I clearly don't look like a criminal mastermind and they said they're not going to prosecute me for 6 points and a fine as they believed that I did pay for insurance and that it was an administrative error somewhere. But in that case, why not just let me go and ask me to visit a police station later with the corrected documents? On reflection, it seemed like a pure cash grab as their mindset from the start was to seize my car.

t400ble

1,804 posts

150 months

Monday 1st July 2019
quotequote all
So it was wrong on the document you had in your hand?
Who inputted the details?

GetCarter

31,255 posts

308 months

Monday 1st July 2019
quotequote all
Obviously bad for you but there are so many uninsured cars on UK roads, I'm all for them seizing the car until it's been insured.

I'd certainly not only demand the money back from your insurers, but also any costs you incurred.

It was their fk up, not yours and not the police.

Gareth79

9,039 posts

275 months

Monday 1st July 2019
quotequote all
The officer needs "reasonable belief" that the vehicle is not insured. From what police officers have said on here previously, a vehicle *not* being on the MID/PNC is generally not enough proof on its own, because the officer would know that the database is subject to error. In the past you might have been given the benefit of the doubt and given a producer to get the MID record fixed, but perhaps those days are gone, especially if the error rate is much lower now.

That said, as mentioned above was the registration error on the certificate that you produced? Also was it bought online or over the phone?

Greendubber

15,281 posts

232 months

Monday 1st July 2019
quotequote all
t400ble said:
So it was wrong on the document you had in your hand?
Who inputted the details?
Yep, online quote etc?

geeks

11,646 posts

168 months

Monday 1st July 2019
quotequote all
Can you login to your insurer online to do policy stuff? I can for example and would be able to prove my car was insured, just a thought for future reference incase this happens again, or to someone else reading the thread..

I would however be chasing the insurance company for the release fee etc.

Trax

1,600 posts

261 months

Monday 1st July 2019
quotequote all
I think you've been hard done by, the Police don't have to impound the car, they can still give a producer. I would have expected a bit more professionalism, and only taking cars where they know its not insured, not just when its not showing on MID. That's an indication it may not be insured, not proof.

Speculation that you may have cancelled it is not proof. Without speaking to the insurer, they should have taken the car, as they don't know its not insured, they just think it might not be.

I would also be making a complaint to the police, they didn't act correctly - in my opinion, others may disagree.

Shaoxter

Original Poster:

4,604 posts

153 months

Monday 1st July 2019
quotequote all
t400ble said:
So it was wrong on the document you had in your hand?
Who inputted the details?
Yes, the actual registration is L1***, the document had it as I1***
The quote was done and bought online. I input the correct letters, the insurers have confirmed that.

ChevronB19

9,122 posts

192 months

Monday 1st July 2019
quotequote all
anonymous said:
[redacted]
The irony with the spelling mistake is high...

Drumroll

4,521 posts

149 months

Monday 1st July 2019
quotequote all
Trax said:
I think you've been hard done by, the Police don't have to impound the car, they can still give a producer. I would have expected a bit more professionalism, and only taking cars where they know its not insured, not just when its not showing on MID. That's an indication it may not be insured, not proof.

Speculation that you may have cancelled it is not proof. Without speaking to the insurer, they should have taken the car, as they don't know its not insured, they just think it might not be.

I would also be making a complaint to the police, they didn't act correctly - in my opinion, others may disagree.
The problem with just giving a producer is the driver leaves the police, is frustrated at being stopped and promptly pulls out into another car. It then transpires he isn't insured. I can just see all the headlines. "Police allow uninsured driver to carry on driving car"

This is just another reason that every couple of months I go on MID a check the vehicles I drive are insured.



Greendubber

15,281 posts

232 months

Monday 1st July 2019
quotequote all
Trax said:
I think you've been hard done by, the Police don't have to impound the car, they can still give a producer. I would have expected a bit more professionalism, and only taking cars where they know its not insured, not just when its not showing on MID. That's an indication it may not be insured, not proof.

Speculation that you may have cancelled it is not proof. Without speaking to the insurer, they should have taken the car, as they don't know its not insured, they just think it might not be.

I would also be making a complaint to the police, they didn't act correctly - in my opinion, others may disagree.
Your complaint would quite rightly be binned.

Complain to the insurance company who actually made the mistake.

Jakg

4,041 posts

197 months

Monday 1st July 2019
quotequote all
anonymous said:
[redacted]
I bought some insurance from Direct Line over the phone. They won't send the policy docs by email or confirm most of the details over the phone, so I have to wait for the docs in the post. Luckily it doesn't start until later in the month.

cmvtec

2,188 posts

110 months

Monday 1st July 2019
quotequote all
I had a pull one Sunday evening having just bought a car on the Saturday morning.

Officers pulled me over and explained my car was showing no insurance. I said I had just bought it but it was insured. I was expecting "that old chestnut". I showed the officer the receipt for the car, the MOT certificate, the tax disc was in the windscreen and I still had the insurance certificate for my previous car.

I was given a producer. The reason I hadn't received my new insurance certificate by PDF was that the insurer had my email address mis-spelled.

I think you were unlucky, OP.

chrisch77

890 posts

104 months

Monday 1st July 2019
quotequote all
The police did their job unfortunately (for you) - your issue is between you and your insurer, but as has already been pointed out you have to shoulder some responsibility if you did not check the insurance documents for something as basic as your registration number being correct when you took out (or renewed) the policy.

CypSIdders

1,277 posts

183 months

Monday 1st July 2019
quotequote all
I find it very hard to believe that the plod who pulled you were unaware that the letter "I" is one of the letters not used in VRM's!

Shaoxter

Original Poster:

4,604 posts

153 months

Monday 1st July 2019
quotequote all
anonymous said:
[redacted]
I have a letter from the insurance company saying they would have covered me under the correct plate from when my policy started.

Shaoxter

Original Poster:

4,604 posts

153 months

Monday 1st July 2019
quotequote all
chrisch77 said:
The police did their job unfortunately (for you) - your issue is between you and your insurer, but as has already been pointed out you have to shoulder some responsibility if you did not check the insurance documents for something as basic as your registration number being correct when you took out (or renewed) the policy.
That is something that I will take away from this, as well as checking on askmid. I probably did have a quick scan through the documents but a lower case L and upper case I look the same.

LeoSayer

7,828 posts

273 months

Monday 1st July 2019
quotequote all
CypSIdders said:
I find it very hard to believe that the plod who pulled you were unaware that the letter "I" is one of the letters not used in VRM's!
The Police weren't looking for an "I" - the typo was only discovered later as per the OP.

Ed/L152

494 posts

266 months

Monday 1st July 2019
quotequote all
The blame appears to be with the insurance company.

Make a complaint and request to be reimbursed for your loses.

NGee

2,952 posts

193 months

Monday 1st July 2019
quotequote all
CypSIdders said:
I find it very hard to believe that the plod who pulled you were unaware that the letter "I" is one of the letters not used in VRM's!
This is very true, however the letter "I" does look exactly the same as the number "1" (not typed on here, but it does on a number plate). So the number plate would look like "eleven" xxx and not L1 xxx.

However with only two options I wouldn't have thought it would be too hard for average copper to work it out!

I would say the fault lies:-

50% Insurance co for the typo
49% Plod for being way too heavy handed
1% OP for not checking the paperwork.