Elephant insurance. This isn’t fair!
Discussion
Took the car off the drive and parked in the very wide cul-de-sac outside my house. Five minutes later neighbour two doors away reversed into it. He admitted full liability and sent a text saying so. The collision was also picked up on a security camera. I wasn’t in the car.
I am 73 years old, have always had a clean licence for 56 years and my last claim nineteen years ago was a no fault claim. This claim to everyone concerned is a no fault claim on my part.and Elephant agree with this.
To my amazement Elephant have increased my insurance premium because I am at greater risk of an accident. I will not get any refund when the case is finalised and the accident details stay on my file for thee years. This cannot be fair and when I change insurance I will definitely check a company’s policy concerning a no fault claim.
I am 73 years old, have always had a clean licence for 56 years and my last claim nineteen years ago was a no fault claim. This claim to everyone concerned is a no fault claim on my part.and Elephant agree with this.
To my amazement Elephant have increased my insurance premium because I am at greater risk of an accident. I will not get any refund when the case is finalised and the accident details stay on my file for thee years. This cannot be fair and when I change insurance I will definitely check a company’s policy concerning a no fault claim.
That's how insurance works, a no claims discount reduces your premium, but the premium itself is based on risk factors. Being involved in an accident, regardless of fault, is a risk factor. Some insurers don't charge more for non-fault accidents, some do. It depends on the individual risk profile they use to calculate the premiums.
Shop around for your policy renewal and you'll probably find another insurer where it makes little or no difference.
Shop around for your policy renewal and you'll probably find another insurer where it makes little or no difference.
.richard said:
Took the car off the drive and parked in the very wide cul-de-sac outside my house. Five minutes later neighbour two doors away reversed into it. He admitted full liability and sent a text saying so. The collision was also picked up on a security camera. I wasn’t in the car.
I am 73 years old, have always had a clean licence for 56 years and my last claim nineteen years ago was a no fault claim. This claim to everyone concerned is a no fault claim on my part.and Elephant agree with this.
To my amazement Elephant have increased my insurance premium because I am at greater risk of an accident. I will not get any refund when the case is finalised and the accident details stay on my file for thee years. This cannot be fair and when I change insurance I will definitely check a company’s policy concerning a no fault claim.
Unfortunately stats show that you are more likely to have an accident or make a claim after you’ve just had one. sI am 73 years old, have always had a clean licence for 56 years and my last claim nineteen years ago was a no fault claim. This claim to everyone concerned is a no fault claim on my part.and Elephant agree with this.
To my amazement Elephant have increased my insurance premium because I am at greater risk of an accident. I will not get any refund when the case is finalised and the accident details stay on my file for thee years. This cannot be fair and when I change insurance I will definitely check a company’s policy concerning a no fault claim.
tty I know but this is not unique to Elephant and even though you’ve made no error you’ll still have to report it come renewal time.Vote with your feet come renewal time is all you can really do. Sorry
My guess is other companies will not commit to not raising prices due to a non fault accident.
If questioned, I'm sure they will provide some sort of analysis that shows a driver with a non fault accident is more likely to be involved in another accident, thus more of a risk, hence increased premiums.
The problem is that they can probably do that analysis for pretty much anything - were you wearing a green shirt that day ? unlucky - green shirt wearers are more likely to have accidents, so here's a 5% increase.
Insurers pretty much have a free hand to do whatever they like.
If questioned, I'm sure they will provide some sort of analysis that shows a driver with a non fault accident is more likely to be involved in another accident, thus more of a risk, hence increased premiums.
The problem is that they can probably do that analysis for pretty much anything - were you wearing a green shirt that day ? unlucky - green shirt wearers are more likely to have accidents, so here's a 5% increase.
Insurers pretty much have a free hand to do whatever they like.
As above, they operate on risk and statistics. Somewhere along the line it has been statistically proven than someone who has had one accident, irrespective of fault, is more likely to have another.
They dont look at individual circumstances when calculating a premium, they just look at the data.
Shop around online next time and chances are you'll get a better deal than you're currently getting elsewhere.
Moneysavingexpert.com have a guide on how to get the cheapest quote in the quickest time...
https://www.moneysavingexpert.com/car-insurance/
They dont look at individual circumstances when calculating a premium, they just look at the data.
Shop around online next time and chances are you'll get a better deal than you're currently getting elsewhere.
Moneysavingexpert.com have a guide on how to get the cheapest quote in the quickest time...
https://www.moneysavingexpert.com/car-insurance/
.richard said:
Took the car off the drive and parked in the very wide cul-de-sac outside my house. Five minutes later neighbour two doors away reversed into it. He admitted full liability and sent a text saying so. The collision was also picked up on a security camera. I wasn’t in the car.
I am 73 years old, have always had a clean licence for 56 years and my last claim nineteen years ago was a no fault claim. This claim to everyone concerned is a no fault claim on my part.and Elephant agree with this.
To my amazement Elephant have increased my insurance premium because I am at greater risk of an accident. I will not get any refund when the case is finalised and the accident details stay on my file for thee years. This cannot be fair and when I change insurance I will definitely check a company’s policy concerning a no fault claim.
My g/f was sat at a roundabout and third party nudges her. She's an occasional driver of my cars. When I made the declaration three out of four said no bother, number 4 put my premium up by £70. It's just how it is.I am 73 years old, have always had a clean licence for 56 years and my last claim nineteen years ago was a no fault claim. This claim to everyone concerned is a no fault claim on my part.and Elephant agree with this.
To my amazement Elephant have increased my insurance premium because I am at greater risk of an accident. I will not get any refund when the case is finalised and the accident details stay on my file for thee years. This cannot be fair and when I change insurance I will definitely check a company’s policy concerning a no fault claim.
You may well find 'new customer only' rates wipe out the increases here - give it a go online.
But then you will more than likely need to go elsewhere for 'new customer only' rates at renewal.
I once had my present insurer up my premium 50 quid and so letting the policy close and be uninsured one night with the car garaged then meant I could insure with them online as a new customer....saving over 120 quid on that price.
It is all a game and very tiring but one you would be silly not to play.
But then you will more than likely need to go elsewhere for 'new customer only' rates at renewal.
I once had my present insurer up my premium 50 quid and so letting the policy close and be uninsured one night with the car garaged then meant I could insure with them online as a new customer....saving over 120 quid on that price.
It is all a game and very tiring but one you would be silly not to play.
It should be forced upon them to split the risk factor into fault and non-fault. If non-fault can be proven to be higher risk then so be it.
At the moment insurers hold you by the balls and make it up to suit them.
Just like politicians, you can mould statistics to say many things, even if totally unreasonable.
This is why the industry needs more regulation, to get rid of the silly hire car rip off situation and outrageous PI situation and make it at least reasonably fair.
If they werent paying for all the silly hire and pi costs they would probably be able to make a profit by being fair.
At the moment insurers hold you by the balls and make it up to suit them.
Just like politicians, you can mould statistics to say many things, even if totally unreasonable.
This is why the industry needs more regulation, to get rid of the silly hire car rip off situation and outrageous PI situation and make it at least reasonably fair.
If they werent paying for all the silly hire and pi costs they would probably be able to make a profit by being fair.
jondude said:
You may well find 'new customer only' rates wipe out the increases here - give it a go online.
But then you will more than likely need to go elsewhere for 'new customer only' rates at renewal.
I once had my present insurer up my premium 50 quid and so letting the policy close and be uninsured one night with the car garaged then meant I could insure with them online as a new customer....saving over 120 quid on that price.
It is all a game and very tiring but one you would be silly not to play.
Couldn't they get a bit arsey bearing in mind there is no continuous insurance or SORN ? But then you will more than likely need to go elsewhere for 'new customer only' rates at renewal.
I once had my present insurer up my premium 50 quid and so letting the policy close and be uninsured one night with the car garaged then meant I could insure with them online as a new customer....saving over 120 quid on that price.
It is all a game and very tiring but one you would be silly not to play.
I’m currently in the same situation, but it’s one of those things.
You left the car where it got hit, someone who would have parked it on the driveway instead wouldn’t have been hit = higher risk.
Those who have non fault claims are more likely to have another prang - be it from not driving defensively, parking in a risky place or visiting a supermarket with really tight spaces.
You left the car where it got hit, someone who would have parked it on the driveway instead wouldn’t have been hit = higher risk.
Those who have non fault claims are more likely to have another prang - be it from not driving defensively, parking in a risky place or visiting a supermarket with really tight spaces.
It’s no different with house insurance. I had been with Direct Line for 10 years and never made a claim. My daughter spilt bright yellow Amoxacillin on the stair carpet leaving a lovely luminous yellow stain. I called them up and asked if we were covered. After 30 mins on the phone the call centre pointed out I was not covered for accidental damage as I had removed it a couple of years earlier. I said thanks anyway no problem.
I changed insurers the year after and was informed a week into my policy that they had cancelled it. Why you might ask? I had made a claim which I didn’t disclose. Apparently calling them to ask a question about your policy cover is “making a claim”. No losses were paid.
The new insurers when explained to them then reinstated my cover as it was &&&&ks. The only way for me to remove it from an insurance database is to appeal through an ombudsman.
I changed insurers the year after and was informed a week into my policy that they had cancelled it. Why you might ask? I had made a claim which I didn’t disclose. Apparently calling them to ask a question about your policy cover is “making a claim”. No losses were paid.
The new insurers when explained to them then reinstated my cover as it was &&&&ks. The only way for me to remove it from an insurance database is to appeal through an ombudsman.
charltjr said:
That's how insurance works, a no claims discount reduces your premium, but the premium itself is based on risk factors. Being involved in an accident, regardless of fault, is a risk factor. Some insurers don't charge more for non-fault accidents, some do. It depends on the individual risk profile they use to calculate the premiums.
Shop around for your policy renewal and you'll probably find another insurer where it makes little or no difference.
It might be that it ends up alot cheaper. Shop around for your policy renewal and you'll probably find another insurer where it makes little or no difference.
Having had one accident, the OP will be lower risk because he'll be more careful in future. Statistics will show this.
Maybe.
covboy said:
Couldn't they get a bit arsey bearing in mind there is no continuous insurance or SORN ?
Not in my experience if the new policy is taken out in a day or so. I think they allow you a month before they start sending warnings but yes, that may have only been when it all started.I did this again a few months ago, car was uninsured for 4 days ....all was fine.
Fair point you make though, they will have a cut off time and could get stricter as it is such an easy way to raise funds. I'd be surprised if they got nasty so long as it was all done in a week.
I think they (well the authorities) still allow insurers a week or so to put the information on the database so many of us just changing insurers at renewal (same day) appear suddenly uninsured.
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