DVLA and Personal Plates
Discussion
Probably been asked multiple times before, but limited PH search facilities & operator error involving alcohol combine to ask:
Work colleague bought a secondhand car, private sale, some 6 weeks ago. She then bought a private plate off some internet company, nothing special, just initials for about £200. Apparently all the paperwork was in order, insurance company informed, documents posted to DVLA etc. However, over a month on, & MID are showing vehicle not insured, VED check suggesting that the car details are unavailable. Is Covid really slowing up DVLA this badly, or could it simply be that something's gone missing in the post?
Work colleague bought a secondhand car, private sale, some 6 weeks ago. She then bought a private plate off some internet company, nothing special, just initials for about £200. Apparently all the paperwork was in order, insurance company informed, documents posted to DVLA etc. However, over a month on, & MID are showing vehicle not insured, VED check suggesting that the car details are unavailable. Is Covid really slowing up DVLA this badly, or could it simply be that something's gone missing in the post?
Did she really not think that COVID was adversely affecting DVLA, or even check whether anything might have changed? All it takes is putting DVLA COVID in Google and this comes up:
Processing paper applications
If you have sent in a paper application you do not need to contact us, but you will have to wait longer for a reply. There will be delays dealing with paper applications that are sent to our office in Swansea, and therefore need to be dealt with in person. This is because we have a reduced number of staff in our building to comply with social distancing requirements and to ensure staff safety. Thank you for your patience during this time.Anyway, yes, all paper applications are delayed. She should've done it online as further up on the page, it says:
DVLA website said:
Processing paper applications
If you have sent in a paper application you do not need to contact us, but you will have to wait longer for a reply. There will be delays dealing with paper applications that are sent to our office in Swansea, and therefore need to be dealt with in person. This is because we have a reduced number of staff in our building to comply with social distancing requirements and to ensure staff safety. Thank you for your patience during this time.
DVLA website said:
Our online services have not been impacted by the COVID-19 pandemic and are running as normal.
https://www.gov.uk/guidance/dvla-coronavirus-covid-19-update QuickQuack said:
Did she really not think that COVID was adversely affecting DVLA, or even check whether anything might have changed? All it takes is putting DVLA COVID in Google and this comes up:
Processing paper applications
If you have sent in a paper application you do not need to contact us, but you will have to wait longer for a reply. There will be delays dealing with paper applications that are sent to our office in Swansea, and therefore need to be dealt with in person. This is because we have a reduced number of staff in our building to comply with social distancing requirements and to ensure staff safety. Thank you for your patience during this time.Anyway, yes, all paper applications are delayed. She should've done it online as further up on the page, it says:
This, most likely. I put one of our numbers on retention a couple of weeks go. New V5 and paper retention certificate within a week.DVLA website said:
Processing paper applications
If you have sent in a paper application you do not need to contact us, but you will have to wait longer for a reply. There will be delays dealing with paper applications that are sent to our office in Swansea, and therefore need to be dealt with in person. This is because we have a reduced number of staff in our building to comply with social distancing requirements and to ensure staff safety. Thank you for your patience during this time.
DVLA website said:
Our online services have not been impacted by the COVID-19 pandemic and are running as normal.
https://www.gov.uk/guidance/dvla-coronavirus-covid-19-update Biker 1 said:
Work colleague bought a secondhand car, private sale, some 6 weeks ago. She then bought a private plate off some internet company, nothing special, just initials for about £200. Apparently all the paperwork was in order, insurance company informed, documents posted to DVLA etc. However, over a month on, & MID are showing vehicle not insured, VED check suggesting that the car details are unavailable. Is Covid really slowing up DVLA this badly, or could it simply be that something's gone missing in the post?
Some confusion here. What stage is this at? What were the insurance company informed of?Did she get the V5 back in her name after the purchase of the car?
You don't inform the insurance company until after you get the V5 with the NEW reg in your name back.
What plate is the car running around on, original from purchase of the vehicle or the 'private' reg?
No ideas for a name said:
Did she get the V5 back in her name after the purchase of the car?
You don't inform the insurance company until after you get the V5 with the NEW reg in your name back.
What plate is the car running around on, original from purchase of the vehicle or the 'private' reg?
That's a very good point. You used to be able to pop to your local DVLA office, do the paperwork there and put the plate on straight away or you had to post it then wait till you had the new V5. Now, you can do it online and you're told you can put the plate on straight away, or if you post physical paperwork, you still have to wait till you get the new V5 before you can put the new plate on. In any circumstance, you mustn't inform your insurance company until you're allowed to put the new plate on the car because until then, then car has to display the original number plate. MID and some online databases, eg MOT history check, may lag a week or two behind the change, even when all done online. However, the point remains that, having used the postal forms, your colleague must not put the personal plate on the car until the new V5 lands on the doormat. You don't inform the insurance company until after you get the V5 with the NEW reg in your name back.
What plate is the car running around on, original from purchase of the vehicle or the 'private' reg?
I bought a car 3 weeks ago. Received the v5 within 4 days after making the change electronically. The owner left his private plate on. It became mine when the car was registered to me.
Car was in for a service yesterday and I went online and put the private plate on retention. Immediately received an EV form from DVLA via email with the old registration number. Emailed this to the garage, they printed and fitted the new plates and I informed the insurance company that the car was going back to its original number.
When I checked askmid last night, the car was showing insured on its original registration number.
Car was in for a service yesterday and I went online and put the private plate on retention. Immediately received an EV form from DVLA via email with the old registration number. Emailed this to the garage, they printed and fitted the new plates and I informed the insurance company that the car was going back to its original number.
When I checked askmid last night, the car was showing insured on its original registration number.
This is a little more complicated than I thought!
It seems she assumed that as soon as she had purchased the plate she could put it on car, & call insurance company to let them know. I believe she has NOT yet received v5 for the new plate, so probably driving illegally/uninsured.
Well, I asked here & got straightforward replies - thanks!
It seems she assumed that as soon as she had purchased the plate she could put it on car, & call insurance company to let them know. I believe she has NOT yet received v5 for the new plate, so probably driving illegally/uninsured.
Well, I asked here & got straightforward replies - thanks!
Biker 1 said:
This is a little more complicated than I thought!
It seems she assumed that as soon as she had purchased the plate she could put it on car, & call insurance company to let them know. I believe she has NOT yet received v5 for the new plate, so probably driving illegally/uninsured.
Well, I asked here & got straightforward replies - thanks!
She will be insured. The insurance company don't insure the plate, they insure the car... obviously the plate is used to identify the car so it gets a little messy.It seems she assumed that as soon as she had purchased the plate she could put it on car, & call insurance company to let them know. I believe she has NOT yet received v5 for the new plate, so probably driving illegally/uninsured.
Well, I asked here & got straightforward replies - thanks!
If it had been done on-line, then it is pretty well instant.
However, if she hasn't had the V5C back from the original purchase, I think there may be a risk that her personal plate gets assigned to the previous RK. It depends which order they process the physical paperwork in.
Tell us she tried to transfer the plate using the V5 that was already in her name... not the slip she was given when she bought the car.
Looks like there's an 8 week delay for plate retention if this guys experience is typical:
https://www.bbc.co.uk/news/business-53511030
https://www.bbc.co.uk/news/business-53511030
No ideas for a name said:
Tell us she tried to transfer the plate using the V5 that was already in her name... not the slip she was given when she bought the car.
I'm not sure, but wouldn't surprise me if it was the new keeper slip....
I don't want to get in to stereotyping, but 20-something junior office grade, so anything could have happened! I'll certainly pass on the info from the PH Massive, but as I'm clearly not an expert on these things, will suggest she gets in touch with someone who is....
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