Defective Workmanship and Contract Law.
Discussion
Evening PH hive brain. I'm asking this one for a friend (really, I am).
I'll keep it brief and elaborate if I need to; a mate had a new composite door fitted at a cost of over a grand.
The fitter made a complete balls of the installation but the main faults were that the frame was not square, meaning the door barely latched and he cracked the frame in several places, trying to cover his botch with silicone and off-cuts of plastic !
He's now refitted the door with a new frame and cracked this one too, again trying to cover his botch with filler ! The crack is where the night locking mechanism goes into its striker plate so the door/ frame isn't as strong as it should be !
Can he now be told to sling his hook and the contract terminated ? He's been given a chance to rectify his workmanship but repeated the same mistake. Only a deposit of £300 has been paid.
Legal opinions welcome. TIA.
I'll keep it brief and elaborate if I need to; a mate had a new composite door fitted at a cost of over a grand.
The fitter made a complete balls of the installation but the main faults were that the frame was not square, meaning the door barely latched and he cracked the frame in several places, trying to cover his botch with silicone and off-cuts of plastic !
He's now refitted the door with a new frame and cracked this one too, again trying to cover his botch with filler ! The crack is where the night locking mechanism goes into its striker plate so the door/ frame isn't as strong as it should be !
Can he now be told to sling his hook and the contract terminated ? He's been given a chance to rectify his workmanship but repeated the same mistake. Only a deposit of £300 has been paid.
Legal opinions welcome. TIA.
Anyone ? Breadvan or any other legal eagles ?
I'm just looking for the legal perspective to make sure everything is above board before this company are told to (essentially) sling their hook.
As I understand it (Consumer Rights Act 2015) goods supplied (or fitted) must be free from defects and damage and the fitter's attempts to fit the door (2 of them resulting in cracked frames and bodges) have resulted in a loss of faith in the company (a reason to terminate the contract).
I'm just looking for the legal perspective to make sure everything is above board before this company are told to (essentially) sling their hook.
As I understand it (Consumer Rights Act 2015) goods supplied (or fitted) must be free from defects and damage and the fitter's attempts to fit the door (2 of them resulting in cracked frames and bodges) have resulted in a loss of faith in the company (a reason to terminate the contract).
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