Interesting Courier fraud?
Interesting Courier fraud?
Author
Discussion

rfisher

Original Poster:

5,063 posts

312 months

Wednesday 10th February 2021
quotequote all
I'll keep it simple, as my aim is to understand the mechanism used and I got my money back via Paypal.

Bought something online via a Google shopping linked company webpage.

Paid via Paypal using account associated credit card.

Page was https and locked - looked ok.

No communication from seller directly, but received an email update with a courier tracking number.

Several weeks go by and no item.

Several emails sent to seller with no reply.

Tracking states; Collected, returned to sender, arrived at local delivery centre, returned to sender, in transit.

Webchat to courier says it was returned, so ask the sender bud.

So the question here is - how does this happen?

I can't see how you can have a parcel collected from you, and then arrange to have it returned.

I'm pretty sure that this was deliberate, but I'm not sure how it was done.


dacouch

1,172 posts

158 months

Wednesday 10th February 2021
quotequote all
Collected from seller, returned to sender as damaged

rfisher

Original Poster:

5,063 posts

312 months

Wednesday 10th February 2021
quotequote all
Can't see how that could be staged unless someone in the depot was in on it.

Maybe it was just bad luck.


anonymous-user

83 months

Thursday 11th February 2021
quotequote all
Erm... you ordered a thing. The thing did not show up. You got a refund for the thing. Is there a point to this thread? At present I see neither interesting nor fraud.

mmm-five

12,342 posts

313 months

Thursday 11th February 2021
quotequote all
Breadvan72 said:
Erm... you ordered a thing. The thing did not show up. You got a refund for the thing. Is there a point to this thread? At present I see neither interesting nor fraud.
I didn't see any mention of the OP receiving a refund? Maybe it's in the small print smile

BTW OP,
https ≠ trustworthy website/company - it just means the traffic between you and the website is secure.

The sender is the courier's customer, so they can cancel the delivery any time they want (as long as it hasn't actually been delivered). They may say that you've cancelled the order, so want the item back, or they may not even need to provide a reason.

anonymous-user

83 months

Thursday 11th February 2021
quotequote all
rfisher said:



....I got my money back via Paypal.

...
Sounds kinda refundy to me. Is the first line of the opening post of the thread "the small print"?

rfisher

Original Poster:

5,063 posts

312 months

Thursday 11th February 2021
quotequote all
Yes I got a Paypal refund, but I had to fight for it.

Apparently the seller responded to Paypal's emails, but I wasn't allowed to see what they said.

I guess that the facility to cancel a delivery by a courier while a 'thing' is in transit answers my question as to how potential naughtiness could be done deliberately.

I wasn't aware that you could do that.




mmm-five

12,342 posts

313 months

Thursday 11th February 2021
quotequote all
Breadvan72 said:
Sounds kinda refundy to me. Is the first line of the opening post of the thread "the small print"?
...and this is why I'm not paid for my advice wink

Sheepshanks

40,982 posts

148 months

Thursday 11th February 2021
quotequote all
rfisher said:
I'll keep it simple,
It might be simple to you, but it makes no sense at all to me!

anonymous-user

83 months

Thursday 11th February 2021
quotequote all
I am trying to figure who who is supposed to be doing naughtiness to whom, but think I shall give up.

IJWS15

2,213 posts

114 months

Thursday 11th February 2021
quotequote all
Why does everyone claim "fraud" when at worst it is theft? And in this case probably neither.

XCP

17,697 posts

257 months

Thursday 11th February 2021
quotequote all
Sheepshanks said:
rfisher said:
I'll keep it simple,
It might be simple to you, but it makes no sense at all to me!
I'm glad it's not just me.

JONSCZ

1,220 posts

266 months

Thursday 11th February 2021
quotequote all
You've probably seen this clip before (and why do these stories only appear on the Daily Mail website - sorry for the DM link rolleyes ), but this is "proper courier fraud"...!!
https://www.dailymail.co.uk/news/article-8992981/M...

Nickyboy

6,824 posts

263 months

Thursday 11th February 2021
quotequote all
It can happen, the shipper can request it be returned to sender although why they would is another matter. As the shipper has the control over shipping it's not hard for them to arrange.

Chozza

808 posts

181 months

Thursday 11th February 2021
quotequote all
Either damaged in transit .. courier notices this and returns to sender.

OR Courier delivered to wrong address/ your delivery was stuck to someone elses/ your address was missing .. they called courier to say something is wrong , courier collects the goods and as your address isnt clear or there are multiple address labels ... they returned to sender.

lots of scenarios none of them appear to be fraud or even an attempt at fraud.

Your seller would probably be unaware until the goods were returned to them.

BertBert

21,254 posts

240 months

Friday 12th February 2021
quotequote all
I don't know how this thread has come about, but I'm pretty sure we are looking at a clear case of Interesting Courier fraud thread fraud.

anonymous-user

83 months

Friday 12th February 2021
quotequote all
BertBert said:
I don't know how this thread has come about, but I'm pretty sure we are looking at a clear case of Interesting Courier fraud thread fraud.
Bang to rights if you ask me.

Rivenink

4,292 posts

135 months

Friday 12th February 2021
quotequote all
Breadvan72 said:
BertBert said:
I don't know how this thread has come about, but I'm pretty sure we are looking at a clear case of Interesting Courier fraud thread fraud.
Bang to rights if you ask me.
Where do we make a claim for compensation?

anonymous-user

83 months

Friday 12th February 2021
quotequote all
Rivenink said:
Where do we make a claim for compensation?
Not sure, but maybe start with a sadface photo on the Daily Mail website?

Zirconium

82 posts

118 months

Friday 12th February 2021
quotequote all
Chozza said:
Either damaged in transit .. courier notices this and returns to sender.

OR Courier delivered to wrong address/ your delivery was stuck to someone elses/ your address was missing .. they called courier to say something is wrong , courier collects the goods and as your address isnt clear or there are multiple address labels ... they returned to sender.

lots of scenarios none of them appear to be fraud or even an attempt at fraud.

Your seller would probably be unaware until the goods were returned to them.
Seems the most likely explanation to me.