Car hire excess insurance
Discussion
User33678888 said:
Does anyone have an recommendations for car hire excess insurance?
Ideally from someone who has had to claim, but all tips appreciated.
Thanks
I'm using Eversure:Ideally from someone who has had to claim, but all tips appreciated.
Thanks
Eversure - Annual Worldwide Excess
(49)
• Wheels, Glass, etc...
• Misfuelling Cover
• Lost Keys
• Towing Charges
• Admin Fee Cover
• Policy limits: £7,000
Total Price: £39.10
Quick BuyDetailsReviews
add to compare [0 of 3]
Product details:
• This policy is an annual policy covering an unlimited number of hires, each hire can be up to 31 days long;
• Excess covered to £7,000 per incident and per insurance period;
• This policy covers cars up to 9 seats, with a value of up to £65,000 up to 10 years old;
• As well as the policyholder 8 named drivers who are specified on the rental agreement can be covered free;
As well as rental vehicles, this policy will also cover:
• Car Club members
Eversure do not cover any rentals from Green Motion
Price
The total amount you will pay for your policy
£39.10
Quick Buy
Yep used eversure for 4 years now, never needed to make a claim as yet, but we cancelled the last policy a week after renewal when the pandemic kicked in and they were fine, no charges, asked if we wanted a refund or for them to hold a credit for the next renewal. Seem like a good outfit
I used Allianz a few back and had to claim.
They were very good and quick in dealing with it. Named claim processor who talked me through it and then sent out the forms and the list of required info they needed.
All went smoothly and was that impressed I did my house insurance with them come renewal.
b
d hire car company though - that damage was there when I picked it up. Typical el-cheapo place who see knackered punters coming a mile off.
They were very good and quick in dealing with it. Named claim processor who talked me through it and then sent out the forms and the list of required info they needed.
All went smoothly and was that impressed I did my house insurance with them come renewal.
b
d hire car company though - that damage was there when I picked it up. Typical el-cheapo place who see knackered punters coming a mile off.valiant said:
I used Allianz a few back and had to claim.
They were very good and quick in dealing with it. Named claim processor who talked me through it and then sent out the forms and the list of required info they needed.
All went smoothly and was that impressed I did my house insurance with them come renewal.
bd hire car company though - that damage was there when I picked it up. Typical el-cheapo place who see knackered punters coming a mile off.
If the damage was there before you took it, why didn’t you show them and get them to note it on the form, never understood how people get caught out like this They were very good and quick in dealing with it. Named claim processor who talked me through it and then sent out the forms and the list of required info they needed.
All went smoothly and was that impressed I did my house insurance with them come renewal.
b
d hire car company though - that damage was there when I picked it up. Typical el-cheapo place who see knackered punters coming a mile off.martinbiz said:
valiant said:
I used Allianz a few back and had to claim.
They were very good and quick in dealing with it. Named claim processor who talked me through it and then sent out the forms and the list of required info they needed.
All went smoothly and was that impressed I did my house insurance with them come renewal.
bd hire car company though - that damage was there when I picked it up. Typical el-cheapo place who see knackered punters coming a mile off.
If the damage was there before you took it, why didn’t you show them and get them to note it on the form, never understood how people get caught out like this They were very good and quick in dealing with it. Named claim processor who talked me through it and then sent out the forms and the list of required info they needed.
All went smoothly and was that impressed I did my house insurance with them come renewal.
b
d hire car company though - that damage was there when I picked it up. Typical el-cheapo place who see knackered punters coming a mile off.Turbobanana said:
Indeed. All it takes is a quick walk around with the hire car rep and some pics on your phone before you leave the premises: no bother after that.
I picked up a car from europcar in heathrow. Car was wet, no obvious visible damage. 3 weeks later i had an email with a quote for repair of somthing the size of 5p on the front wing low down. Price was £580. Weeks later i got another quote for alloy wheel damage on a different car £200 or so... Now i photograph the cars on pick up, some of the cars I've had from europcar have had hundreds of tiny bits of damage on them, very hard to get the damage sheet right. I believe the check in people have a bonus if they find damage too.
The companies do not repair the damage (at least the small damage) they just charge the customers for the damage and auction the car off as is at the end of its rental life. If they get a few customers to pay £500/dent then they do very well.
I never use Europcar now and havent had a problem since.
For excess insurance i have used Zurich, similar price to the above quote except it also covered vans.
Edited by eniacs on Wednesday 6th October 13:00
eniacs said:
I picked up a car from europcar in heathrow. Car was wet, no obvious visible damage. 3 weeks later i had an email with a quote for repair of somthing the size of 5p on the front wing low down. Price was £580. Weeks later i got another quote for alloy wheel damage on a different car £200 or so...
Now i photograph the cars on pick up, some of the cars I've had from europcar have had hundreds of tiny bits of damage on them, very hard to get the damage sheet right. I believe the check in people have a bonus if they find damage too.
The companies do not repair the damage (at least the small damage) they just charge the customers for the damage and auction the car off as is at the end of its rental life. If they get a few customers to pay £500/dent then they do very well.
I never use Europcar now and havent had a problem since.
For excess insurance i have used Zurich, similar price to the above quote except it also covered vans.
Sorry to hear of your woes, eniacs.Now i photograph the cars on pick up, some of the cars I've had from europcar have had hundreds of tiny bits of damage on them, very hard to get the damage sheet right. I believe the check in people have a bonus if they find damage too.
The companies do not repair the damage (at least the small damage) they just charge the customers for the damage and auction the car off as is at the end of its rental life. If they get a few customers to pay £500/dent then they do very well.
I never use Europcar now and havent had a problem since.
For excess insurance i have used Zurich, similar price to the above quote except it also covered vans.
Edited by eniacs on Wednesday 6th October 13:00
TBH, I find it's as much about your manner as anything else: if you look like you know your way around a car and take the trouble to inspect it properly, they probably won't try to pull the wool over your eyes.
Turbobanana said:
Indeed. All it takes is a quick walk around with the hire car rep and some pics on your phone before you leave the premises: no bother after that.
Have had some places in Southern Europe that when you do that the car rep has effectively shaded the entire car in with blue biro.Turbobanana said:
TBH, I find it's as much about your manner as anything else: if you look like you know your way around a car and take the trouble to inspect it properly, they probably won't try to pull the wool over your eyes.
I went through years of regularly travelling to and from heathrow in hire cars. Never had a problem dropping cars to heathrow, they seemed to not have the time to check them. But giving them back in plymouth was a problem, it was fine for years then all of a sudden 2 claims on 2 seperate cars in a month. They pick the car up from my house and so i never heard anything until they tried to claim from me. Probably that branch just decided they weren't making enough through hires alone and decided to start getting income from other sources lol. Didn't work as i never paid and never used them again.If you have 5 minutes to spare, have a read of "Gold car" reviews in spain on trustpilot. Thousands of people stung by the damage claims process every year and its still going on year after year.
Forums | Speed, Plod & the Law | Top of Page | What's New | My Stuff