'Cancelled' insurance question on quote forms
'Cancelled' insurance question on quote forms
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Discussion

anonymous-user

Original Poster:

83 months

Monday 11th April 2022
quotequote all
Hi Chaps,

I recently had to scrap a car, just short of its insurance renewal. I phoned the insurer to inform them, and they very kindly agreed to waive the cancellation fee as it was so close to renewal. No problems there, then.

They have sent a confirmation letter which states - in 'big print':

I'm just curious as to how I next answer the question: "Have you or any of the drivers ever had insurance declined, cancelled or special terms imposed?" usually asked on quotation forms.

I've always assumed that the 'cancelled' bit of this question referred to the insurer proactively doing the cancelling (usually due to non-payment or other misdeed) - rather than at the request of the insured.

However, the letter's wording suggests that I have indeed had my policy cancelled - something which would add 30% to a typical quote (according to comparison sites).

So what is my answer to that quote question?

nordboy

3,398 posts

79 months

Monday 11th April 2022
quotequote all
I read that Q as the insurer has cancelled your insurance, for something like non payment, failure to comply with a request for docs, giving false information etc.

You cancelled that policy, so IMO, doesn't count

interstellar

5,048 posts

175 months

Monday 11th April 2022
quotequote all
Agree you have not had it cancelled, you cancelled it.

You are fine.

Roofless Toothless

7,563 posts

161 months

Monday 11th April 2022
quotequote all
The letter the OP posted clearly says “we’ve cancelled” the policy. I would imagine that is his concern, no matter how the cancellation came about.

Dingu

4,893 posts

59 months

Monday 11th April 2022
quotequote all
It says “as you requested”. You haven’t had the insurance cancelled proactively by the insurer.

The answer when obtaining quotes is No.

Assuming you haven’t separately had it cancelled by one.

dundarach

6,223 posts

257 months

Monday 11th April 2022
quotequote all
Sorry to sound thick...

What the hell is a cancellation fee?

You're either renewing it or not, a fee before it's renewed how come?

Not being a tt here, I'm just wondering if this is something I need to watch out for!

Ta

Dingu

4,893 posts

59 months

Monday 11th April 2022
quotequote all
dundarach said:
Sorry to sound thick...

What the hell is a cancellation fee?

You're either renewing it or not, a fee before it's renewed how come?

Not being a tt here, I'm just wondering if this is something I need to watch out for!

Ta
In most cases if you cancel a policy in the middle of the term (It hadn’t reached renewal) then you’ll pay a cancellation fee.

martinbiz

3,696 posts

174 months

Monday 11th April 2022
quotequote all
Roofless Toothless said:
The letter the OP posted clearly says “we’ve cancelled” the policy. I would imagine that is his concern, no matter how the cancellation came about.
The policy clearly asks have YOU ever HAD a policy cancelled, not have HAVE you ever cancelled a policy, two completely different meanings

dundarach

6,223 posts

257 months

Monday 11th April 2022
quotequote all
Dingu said:
dundarach said:
Sorry to sound thick...

What the hell is a cancellation fee?

You're either renewing it or not, a fee before it's renewed how come?

Not being a tt here, I'm just wondering if this is something I need to watch out for!

Ta
In most cases if you cancel a policy in the middle of the term (It hadn’t reached renewal) then you’ll pay a cancellation fee.
It was 'just short of renewal', why not just tell them not to renew it, that's the bit which confused me?

I'm wondering (as it's not something I've ever done) whether there's any fee, up to the time\date the new policy kicks in.

So should I check the day before and discover a massively cheaper policy, I'd be stung within say 24hrs prior to new insurance kicking in.

I'd always assumed I could ring the day before renewal and say, don't bother ta!

Just curious.

Dingu

4,893 posts

59 months

Monday 11th April 2022
quotequote all
dundarach said:
Dingu said:
dundarach said:
Sorry to sound thick...

What the hell is a cancellation fee?

You're either renewing it or not, a fee before it's renewed how come?

Not being a tt here, I'm just wondering if this is something I need to watch out for!

Ta
In most cases if you cancel a policy in the middle of the term (It hadn’t reached renewal) then you’ll pay a cancellation fee.
It was 'just short of renewal', why not just tell them not to renew it, that's the bit which confused me?

I'm wondering (as it's not something I've ever done) whether there's any fee, up to the time\date the new policy kicks in.

So should I check the day before and discover a massively cheaper policy, I'd be stung within say 24hrs prior to new insurance kicking in.

I'd always assumed I could ring the day before renewal and say, don't bother ta!

Just curious.
You can do that. If the policy (read cover ends, regardless of when you notified them) ends at renewal you wouldn’t pay.

In fact one large insurer I know of would never allow the cancellation fee to create a situation where the amount paid pro rata for the year plus cancellation fee combined were more than the years premium. This may be common but I couldn’t say for certainty.
E.g. if cancelling generated a refund of £10 before the fee and the fee was £30 they would either balance it up to £0 or write the fee off.

RB Will

10,831 posts

269 months

Monday 11th April 2022
quotequote all
In your case op I wouldn’t worry about it.
I’ve had mine cancelled by the insurer mid term, I had asked them to increase the value of the car as it was appreciating. All ok on the phone then a week and a bit later receive a letter saying they have cancelled my policy with 2 weeks notice from date of letter, which having been delivered by the world’s most lethargic snail meant I had 3 days to find out what the hell happened and sort something else out.

Turns out upping the value put it out of the scope of cars they will insure.

When explaining this to prospective new insurers they all said it was ok, they are only concerned if it is something bad you have done like fronting, fibbing about your licence/ points, undeclared mods etc

TwigtheWonderkid

48,976 posts

179 months

Monday 11th April 2022
quotequote all
martinbiz said:
Roofless Toothless said:
The letter the OP posted clearly says “we’ve cancelled” the policy. I would imagine that is his concern, no matter how the cancellation came about.
The policy clearly asks have YOU ever HAD a policy cancelled, not have HAVE you ever cancelled a policy, two completely different meanings
^^^THIS.

Millions of people will have cancelled their car insurance at some point in their driving history. That's not what they are concerned about or asking about.

over_the_hill

3,330 posts

275 months

Monday 11th April 2022
quotequote all
dundarach said:
Dingu said:
dundarach said:
Sorry to sound thick...

What the hell is a cancellation fee?

You're either renewing it or not, a fee before it's renewed how come?

Not being a tt here, I'm just wondering if this is something I need to watch out for!

Ta
In most cases if you cancel a policy in the middle of the term (It hadn’t reached renewal) then you’ll pay a cancellation fee.
It was 'just short of renewal', why not just tell them not to renew it, that's the bit which confused me?

I'm wondering (as it's not something I've ever done) whether there's any fee, up to the time\date the new policy kicks in.

So should I check the day before and discover a massively cheaper policy, I'd be stung within say 24hrs prior to new insurance kicking in.

I'd always assumed I could ring the day before renewal and say, don't bother ta!

Just curious.
Part of that might depend on whether the insured pays an annual lump sum or monthly instalments.
If you pay monthly the insurer might reasonably expect to get 12months out of you.

Pica-Pica

16,558 posts

113 months

Monday 11th April 2022
quotequote all
It says ‘have you ever HAD insurance cancelled’
Not
‘Have YOU ever cancelled insurance’.
(My emphasis).

vaud

59,354 posts

184 months

Monday 11th April 2022
quotequote all
What is more, you HAD to cancel it as you no longer had an insurable interest in the car as it was scrapped.

You are fine. You terminated the contract.

The question asked is the other way round - has an insurance company ever terminated the contract on their initiative (due to false information, etc)

944 Man

1,951 posts

161 months

Monday 11th April 2022
quotequote all
280E said:
I'm just curious as to how I next answer the question: "Have you or any of the drivers ever had insurance declined, cancelled or special terms imposed?" usually asked on quotation forms.
Absolutely not.

mgv8

1,657 posts

300 months

Monday 11th April 2022
quotequote all
over_the_hill said:
dundarach said:
Dingu said:
dundarach said:
Sorry to sound thick...

What the hell is a cancellation fee?

You're either renewing it or not, a fee before it's renewed how come?

Not being a tt here, I'm just wondering if this is something I need to watch out for!

Ta
In most cases if you cancel a policy in the middle of the term (It hadn’t reached renewal) then you’ll pay a cancellation fee.
It was 'just short of renewal', why not just tell them not to renew it, that's the bit which confused me?

I'm wondering (as it's not something I've ever done) whether there's any fee, up to the time\date the new policy kicks in.

So should I check the day before and discover a massively cheaper policy, I'd be stung within say 24hrs prior to new insurance kicking in.

I'd always assumed I could ring the day before renewal and say, don't bother ta!

Just curious.
Part of that might depend on whether the insured pays an annual lump sum or monthly instalments.
If you pay monthly the insurer might reasonably expect to get 12months out of you.
If you still have cover on the car and the new driver (even scraped cars can make it back onto the road) does not have cover and you will do. Then your insurance will pay out and you that will be agast you. Always cancel insurance if you sell the car as soon as you can.

anonymous-user

Original Poster:

83 months

Monday 11th April 2022
quotequote all
Thanks for the replies - I think I'd become unnecessarily paranoid smile

Perhaps the insurer's letter should instead have stated "You've cancelled your car insurance"!

Thanks

944 Man

1,951 posts

161 months

Monday 11th April 2022
quotequote all
Even when they cancel on you, the answer to the question is frequently 'no'. They are looking for cancellation due to dishonesty on your part so, for example, deciding after writing a policy that they cannot insure a particular model (which happens), and then their cancelling your policy (which also happens) would not leave you struggling to obtain insurance in future.

donteatpeople

880 posts

303 months

Monday 11th April 2022
quotequote all
RB Will said:
In your case op I wouldn’t worry about it.
I’ve had mine cancelled by the insurer mid term, I had asked them to increase the value of the car as it was appreciating. All ok on the phone then a week and a bit later receive a letter saying they have cancelled my policy with 2 weeks notice from date of letter, which having been delivered by the world’s most lethargic snail meant I had 3 days to find out what the hell happened and sort something else out.

Turns out upping the value put it out of the scope of cars they will insure.

When explaining this to prospective new insurers they all said it was ok, they are only concerned if it is something bad you have done like fronting, fibbing about your licence/ points, undeclared mods etc
I had a cancelation due to a change of address and had similar "we don't care about that" responses from insurers.

I don't think this is a cancellation in this situation but even if it was it wouldn't be a problem.