We Buy Any Car
Discussion
I'm involved in a dispute with We Buy Any Car, where having agreed to buy the car they then claimed to have found problems with it and refused to pay up.
It would be very useful to speak to someone who's worked for WBAC and is familiar with their buying procedures, so in the (admittedly fairly remote) event that any PH reader either fits this description or knows someone who does, and is willing to talk, please PM me.
TIA for any assistance.
It would be very useful to speak to someone who's worked for WBAC and is familiar with their buying procedures, so in the (admittedly fairly remote) event that any PH reader either fits this description or knows someone who does, and is willing to talk, please PM me.
TIA for any assistance.
Odd - what happened? They inspected the car, made an offer and then suddenly pulled out? Or did you get an offer online and when they inspected it they said no thanks?
Their T&Cs do state that they are under no obligation to buy any car brought to an appointment so it all seems a bit curious as to what the dispute is. I’m just nosy
Their T&Cs do state that they are under no obligation to buy any car brought to an appointment so it all seems a bit curious as to what the dispute is. I’m just nosy
Pro Bono said:
I'm involved in a dispute with We Buy Any Car, where having agreed to buy the car they then claimed to have found problems with it and refused to pay up.
It would be very useful to speak to someone who's worked for WBAC and is familiar with their buying procedures, so in the (admittedly fairly remote) event that any PH reader either fits this description or knows someone who does, and is willing to talk, please PM me.
TIA for any assistance.
Were these faults of which you were aware and had not advised them or are you saying that these ‘faults’ are not present and WBAC are inventing them?It would be very useful to speak to someone who's worked for WBAC and is familiar with their buying procedures, so in the (admittedly fairly remote) event that any PH reader either fits this description or knows someone who does, and is willing to talk, please PM me.
TIA for any assistance.
As you do have this same right of 'sorry, not as you described' with auction sites then I'd imagine they can do this.I know even when scrapping a car it was written into the deal, that if they turned up and parts were missing, they'd refuse it.
What were the faults and do they have a decent point these are unreasonable to accept based on the original deal?
What were the faults and do they have a decent point these are unreasonable to accept based on the original deal?
Pro Bono said:
I'm involved in a dispute with We Buy Any Car, where having agreed to buy the car they then claimed to have found problems with it and refused to pay up.
It would be very useful to speak to someone who's worked for WBAC and is familiar with their buying procedures, so in the (admittedly fairly remote) event that any PH reader either fits this description or knows someone who does, and is willing to talk, please PM me.
TIA for any assistance.
What was their reason for pulling out, what problems?It would be very useful to speak to someone who's worked for WBAC and is familiar with their buying procedures, so in the (admittedly fairly remote) event that any PH reader either fits this description or knows someone who does, and is willing to talk, please PM me.
TIA for any assistance.
I suspect their T&C state if they find problems out they can reject the car, after all they don't want to buy a crapper!
From WBAC website under FAQ's
The price you see online is dependent on the information that you give us about your car. We make this price as accurate as possible, but it's not until we see your car and complete an onsite inspection that we can offer you a final price for your car, so the valuation should not be construed as a contract.
If there are any discrepancies between your car and the details you gave us, or, if during the inspection, we consider that its value is affected by any aspect of its history or condition, including any unusual feature or customisation, which was not apparent to us when we gave the online valuation, the price that we offer for it will differ from the online valuation. You will have the option to tell us about the condition of your vehicle during the valuation journey (add damage & change assumptions).
https://www.webuyanycar.com/frequently-asked-quest...
The price you see online is dependent on the information that you give us about your car. We make this price as accurate as possible, but it's not until we see your car and complete an onsite inspection that we can offer you a final price for your car, so the valuation should not be construed as a contract.
If there are any discrepancies between your car and the details you gave us, or, if during the inspection, we consider that its value is affected by any aspect of its history or condition, including any unusual feature or customisation, which was not apparent to us when we gave the online valuation, the price that we offer for it will differ from the online valuation. You will have the option to tell us about the condition of your vehicle during the valuation journey (add damage & change assumptions).
https://www.webuyanycar.com/frequently-asked-quest...
I suspect this is more along the lines of, car has been handed over the WBAC, seller hasn't yet been paid, WBAC have gone to drive the car to a storage yard and a serious fault has become apparent. WBAC will be claiming seller has misled WBAC by not declaring the fault, so either accept a new low valuation or come pick up your faulty car.
Need more info though from OP.
Need more info though from OP.
When I sold my car to WBAC a couple of years ago I did so with it having a fault (Octy vRS with 100k miles on - sticking flap in inlet manifold was occasionally bringing up engine warning light).
I didn't tell them about any of the body work marks or the issue with the inlet manifold, cleared the error codes and gave them the opportunity to inspect the vehicle and make me an offer (the online offer I'd received was based on perfect condition).
They went around and pointed out all the marks they were going to deduct money for,
They started up the car, revved it, drove forwards about 5m, reversed it 5m, Switched off, went back to it about 10 minutes later, started it up and revved.
Offer was made, we negotiated and I accepted.
This was a Saturday morning, all paperwork completed. I did NOT pay for expedited payment, however it was in my bank by 5:00pm on the Monday.
Must admit I kept on expecting a phone call for the rest of the week (the warning light was now appearing most days, every other at best and was staying on until I cleared it with a cheap ODBC device) - but nothing came of it.
I still think they could have improved their over by a couple of hundred, so I feel all was fair.
I didn't tell them about any of the body work marks or the issue with the inlet manifold, cleared the error codes and gave them the opportunity to inspect the vehicle and make me an offer (the online offer I'd received was based on perfect condition).
They went around and pointed out all the marks they were going to deduct money for,
They started up the car, revved it, drove forwards about 5m, reversed it 5m, Switched off, went back to it about 10 minutes later, started it up and revved.
Offer was made, we negotiated and I accepted.
This was a Saturday morning, all paperwork completed. I did NOT pay for expedited payment, however it was in my bank by 5:00pm on the Monday.
Must admit I kept on expecting a phone call for the rest of the week (the warning light was now appearing most days, every other at best and was staying on until I cleared it with a cheap ODBC device) - but nothing came of it.
I still think they could have improved their over by a couple of hundred, so I feel all was fair.
- Note*
Stoofa said:
- Note*
_Bozzy said:
I don't see what the difference is between selling a car with undisclosed faults to a business, or doing the same to a private individual. I think people should be honest about what they're selling, whoever the buyer.
Aye, somehow it's a crime of the century if a dealer does it but it's perfectly ok the other way round? Just bizarre._Bozzy said:
Stoofa said:
- Note*
georgeyboy12345 said:
There’s a massive difference. One is a huge company with massive profits and millionaire owners that pays Philip Schofield to make unfunny adverts, and the other is just an ordinary person trying to get by in the world.
Right on comrade, let’s stick it to The Man. Filthy capitalist pigs.I’ve sold a few cars to WBAC none have been perfect but I’ve always listed the imperfections that I can see and they have always been fair with their prices
I did sell a Navara to them that had a silly habit of randomly throwing on the airbag an EML light with no regularity. They would clear and either stay off for weeks or come back in within minutes. I gave up trying to fix it, and took my chances with them. The lights stayed off for the appraisal and they paid the offer price without any further comeback.
I did sell a Navara to them that had a silly habit of randomly throwing on the airbag an EML light with no regularity. They would clear and either stay off for weeks or come back in within minutes. I gave up trying to fix it, and took my chances with them. The lights stayed off for the appraisal and they paid the offer price without any further comeback.
I’ve sold a few cars to WBAC none have been perfect but I’ve always listed the imperfections that I can see and they have always been fair with their prices
I did sell a Navara to them that had a silly habit of randomly throwing on the airbag an EML light with no regularity. They would clear and either stay off for weeks or come back in within minutes. I gave up trying to fix it, and took my chances with them. The lights stayed off for the appraisal and they paid the offer price without any further comeback.
I did sell a Navara to them that had a silly habit of randomly throwing on the airbag an EML light with no regularity. They would clear and either stay off for weeks or come back in within minutes. I gave up trying to fix it, and took my chances with them. The lights stayed off for the appraisal and they paid the offer price without any further comeback.
Until the original poster clarifies we will not actually know but if a contract has been formed by words or actions, WBAC could not unwind the contract unless they could prove fraud, the bar is set very high for this and even higher as they are a large specialist business who it is assumed know their own business
Of course we could all be barking up the wrong tree
Of course we could all be barking up the wrong tree
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