Accident Management Company any good ones?
Accident Management Company any good ones?
Author
Discussion

ridds

Original Poster:

8,372 posts

273 months

Wednesday 13th April 2022
quotequote all
Not going to get many friendly replies on this I know.

Does anyone have experience of any "half decent" accident management companies?

I had 2 cars smashed into last week (whilst parked) by a drunk driver. Driver was caught at the scene with witnesses to prove who was driving. So far I've had one of my insurance companies fob me off via text with a 60% of market value offer for one of the cars, no hire car to replace it in the meantime (because they've jumped in with the it's a "write-off" play) and told me to wait 4 weeks for any sort of response from them.

One AMC has gone through the motions and then run off at the last minute, as they think they might not get their money back as there's a chance the DD will claim it wasn't them driving.

21TonyK

13,284 posts

238 months

Wednesday 13th April 2022
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Doesn't look like hes around any more but if he is AnniesDad is very good.

ridds

Original Poster:

8,372 posts

273 months

Wednesday 13th April 2022
quotequote all
Yeah, Europa Consultants. Used them when a piece metal conduit came off the roof of car travelling the other way and went through the drivers side windscreen and bent the A Pillar.....

They were very good but no updates to their FB page since 2017 I think.

OutInTheShed

14,407 posts

55 months

Wednesday 13th April 2022
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Is what you want actually a claims assessor?
Or a solicitor?

SydneyBridge

11,696 posts

187 months

Wednesday 13th April 2022
quotequote all
Contact other drivers insurers direct and see if they will deal with you.

OutInTheShed

14,407 posts

55 months

Wednesday 13th April 2022
quotequote all
SydneyBridge said:
Contact other drivers insurers direct and see if they will deal with you.
That worked for us, but it was a long time ago and we were very reasonable.

YMMV.

ridds

Original Poster:

8,372 posts

273 months

Thursday 15th September 2022
quotequote all
To close this one out.

My Insurance company were useless.

Accident management companies, at first were interested until I mentioned drunk driver, 2 cars being involved, then they ran a mile. None of them were interested once a month had passed either.

I did however get success after I managed to find out who she was insured with. Dealing with her insurance company (Hastings Direct) has been a little painful but I finally spoke to the assessor today, who was a very friendly and helpful chap and I have figures for repairing / replacing both cars.

Just need to wait for audit approval.

If this ever happens to you, as a minimum and if you can of course. Get a photo of the person, the car reg, the accident as it was and critically, their insurance company. With that you can make progress. Without, you'd have to go begging to the MID I would assume.

TheDrownedApe

1,774 posts

85 months

Thursday 15th September 2022
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Feel for you after 5 months. Thisst shouldn't happen to innocent people and I'm glad I'm not in your situation, but at least you seem to be getting to a solution.

Frick all insurance companies

Sheepshanks

40,952 posts

148 months

Thursday 15th September 2022
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Daughter's car was written off when rear-ended and even LV=, her own insurer, were crap. We'd never suffered a write off in the family before and I hadn't realised you get pretty well abandoned - not great if you rely on having a car and don't have a spare one.

Also turned out the insurers of the Argos van never responded to the claim until LV threatened legal action.

AlwynMike

561 posts

116 months

Monday 19th September 2022
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Going through a claim where I was hit from behind.
His Insurance Company (Markerstudy) used Vehicle Replacement Group. I can wholeheartedly recommend to anyone not to use them.

2Btoo

3,810 posts

232 months

Monday 19th September 2022
quotequote all
AlwynMike said:
Going through a claim where I was hit from behind.
His Insurance Company (Markerstudy) used Vehicle Replacement Group. I can wholeheartedly recommend to anyone not to use them.
Sounds very much par for the course for anything to do with Markerstudy.

Pro Bono

685 posts

106 months

Tuesday 20th September 2022
quotequote all
2Btoo said:
AlwynMike said:
Going through a claim where I was hit from behind.
His Insurance Company (Markerstudy) used Vehicle Replacement Group. I can wholeheartedly recommend to anyone not to use them.
Sounds very much par for the course for anything to do with Markerstudy.
I must admit I've never heard of them, but their Trustpilot rating is possibly the worst I've ever seen for any company!

https://uk.trustpilot.com/review/www.markerstudy.c...